The quality of the protein is truly unique; when you try other types and then try this one, you immediately realize we’re talking about a completely different level. Unfortunately, it takes a little l... See more
Company replied
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See what reviewers are saying
Good night, I write you from Spain. Regarding your service, I am honestly satisfied. It is true that the packages took a while to arrive, but it is understandable due to the distance that separates... See more
Company replied
I tried to adapt slowly to Plenny shake, but turns out there's something in it that is not compatible with my gut flora or immune system or whatever... so I tried the Protein Works ... I was grumpy ab... See more
Company replied
Pedi chocolate suave y me enviaron banana Es horrible Muy mal servicio Envié email y nunca respondieron. Háganse cargo de su error
Company replied
Company details
- Fitness and Nutrition Service
- Health and Beauty Shop
- Health Food Store
- Natural Foods Store
- Sports Nutrition Store
- Vitamin and Supplements Store
Written by the company
Bienvenido a Protein Works™, hogar de los mejores batidos de proteína en el planeta. Desde nuestros humildes comienzos en 2012 hasta ahora, hemos vendido más de 150 millones de batidos de proteínas en más de 100 países y transformado la vida de innumerables personas al rededor del mundo. Nos apasiona ofrecer los mejores productos de nutrición deportiva, estilo de vida y bienestar; productos que amas, a los precios que necesitas. La superior calidad y el sabor son primordiales en todo lo que hacemos. Estamos comprometidos a innovar de forma genuina y le ofrecerte productos innovadores que brindan sabor y textura, sin jamas comprometer la nutrición. Gracias a nuestras instalaciones de producción internas de última generación y nuestro equipo de científicos de alimentos, creamos productos que están por encima del resto; productos que con el mejor sabor y la mejor textura y nutrición. La innovación está arraigada en todo lo que tocamos: en nuestra gama de productos, en nuestra gente y en nuestra propuesta. También en cada proceso interno, desde el concepto hasta el producto final, nos esforzamos por alcanzar la grandeza y trabajamos sin parar para perfeccionar cada producto que fabricamos y cada servicio que brindamos. Utilizamos la ciencia, los datos y la tecnología para impulsar nuestra toma de decisiones y mejorar nuestros productos en tiempo real. Nunca nos conformamos ni descansamos. Somos incansables en nuestra búsqueda continua de la excelencia para brindar valor a través de productos. Para hacer tu vida más fácil, más sabrosa y más saludable, cuenta siempre con Protein Works™.
Protein Works™ España
Written by the company
- ¡Máxima Calidad!
- Aquí en Protein Works™, sabemos por experiencia que una calidad excepcional ofrece resultados excepcionales. ¡No es una ciencia exacta! Nuestro compromiso con la calidad del producto está respaldado con la única 'Garantía de por vida' de la industria. Los productos de nutrición deportiva Protein Works™ están diseñados con ingredientes ultrapuros de máxima calidad, sabores y colores 100% naturales exclusivos, y sin espesantes o rellenos. En pocas palabras, garantizamos los productos de nutrición deportiva de mayor calidad en el mercado hoy en día, ¡sin excepción!
- Servicio al Cliente Protein Works™
- Compre con nosotros y siempre estarás en primer lugar. Somos la única marca de nutrición deportiva que ofrece un servicio de atención al cliente Platinum. Cada cliente recibe apoyo y orientación personal de parte de nuestro equipo de expertos en Protein Works™, los siete días de la semana, las 24 horas. ¡Es como tener tu propio conserje de nutrición deportiva! Escuchamos a nuestros clientes para conseguir hacerlo aún mejor. No es una coincidencia que seamos la marca NÚMERO UNO de nutrición deportiva en TrustPilot.
- Innovación Total
- Nunca seguimos tendencias, las creamos. Nunca aceptamos limitaciones, las rompemos. Nuestro núcleo de ADN se atreve a desafiar las normas y ofrecerle productos que redefinen el actual pensamiento que tiene la sociedad de la nutrición deportiva. No vinimos a imitar, ¡llegamos para INNOVAR! El laboratorio Protein Works™ cuenta con el mejor talento en nutrición deportiva de hoy en día y se nota. Más de 150 productos lanzados en el último año de los cuales 35 son innovaciones. Nuestra pasión por reinventar las reglas significa que podemos garantizar los productos de nutrición deportiva más avanzados en cualquier parte de Europa.
Contact info
The Proteinworks , Unit 1 , Aragon Court , Manor Park , Runcorn, WA7 1SP, Cheshire, United Kingdom
- helpdesk@theproteinworks.com
- es.theproteinworks.com
3.8
Great
768 reviews
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El sabor es horrible
September 19, 2025
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Excellent
The quality of the protein is truly unique; when you try other types and then try this one, you immediately realize we’re talking about a completely different level. Unfortunately, it takes a little longer for the delivery to arrive, but they are very, very kind — they have always replied to my emails and even gave me a voucher for the next shipment free of charge. So, everything is perfect!
September 3, 2025
Reply from Protein Works España
Thank you for your thoughtful review! We’re glad you appreciate the quality and our customer service. We’re working on improving delivery times and appreciate your patience.
Abbie
Beware of the shipping fees!!!!!! Brutal !!!
The products are good but the shipping fees are a joke !! Over 20 euros !!!!!!
July 15, 2025
Reply from Protein Works España
Thank you for your feedback. We’re glad you’re happy with the products and appreciate your comment regarding the shipping fees.
Abbie
Super products! Expensive delivery..
Super products!! Only negative point is the delivery very costly not included with the purchase, doesn’t matter what you buy
February 24, 2025
*happy digestion sounds*
I tried to adapt slowly to Plenny shake, but turns out there's something in it that is not compatible with my gut flora or immune system or whatever... so I tried the Protein Works ... I was grumpy about the shipping prices but now I am already on the second big pack and this is the best investment ever.
December 3, 2024
Reply from Protein Works España
Thank you for sharing your experience! We're so glad to hear that you've found something that works perfectly for you. It's great to know you're enjoying it and feel it's a worthwhile investment—here’s to many more great packs ahead!
Abbie
Protein Works España offers…
Protein Works España offers good-quality products and generally satisfactory service, but there are some inconsistencies. While some customers experience fast delivery and helpful customer care, others face long shipping times and unaddressed errors in orders, like receiving incorrect items with no response to email complaints. Despite these issues, their products have been effective for some users in achieving fitness goals.
November 10, 2024
Unprompted review
Reply from Protein Works España
Gracias por su comentario y por compartir su opinión. Apreciamos sinceramente sus comentarios y lamentamos las incoherencias que ha experimentado. Le hemos pedido más información para resolver los problemas que ha mencionado y mejorar nuestro servicio. Por favor, revise su bandeja de entrada para ver nuestro mensaje, y trabajaremos para resolver sus preocupaciones tan pronto como sea posible. Su satisfacción es importante para nosotros y valoramos su opinión.
Abbie
Reply from Protein Works España
Gracias por su fantástico comentario. Estamos encantados de saber que tiene tan buena opinión de nuestros productos y de nuestro servicio de atención al cliente. Su satisfacción es nuestra prioridad y estamos aquí para ayudarle siempre que lo necesite.
Abbie
Great products and delivery
I ordered products from them and they are excellent. Delivery was fast and all good.
Everything meet my needs.
November 1, 2022
Top quality products and customer service
Top quality products, very good customer care - had an issue with a shipment, refund was arranged without any hassle and I later got a replacement.
March 7, 2023
The order didn't arrive
The order didn't arrive. When I questioned it I was told it was coming from the UK & had been shipped back. A refund was made & I was asked to order again but have not been able to use the website since as it keeps crashing.
December 8, 2022
Reply from Protein Works España
Recently, we were made aware by FedEx of a Brexit related customs ruling that now applies to them, meaning that they are no longer able to ship food parcels to several countries within the EU. This was totally unexpected and something completely out of our control.
Of course, as is the Protein Works way, we’ve been working around the clock for a solution and we’re happy to say we have one that will be in place in January 2023. However, until then we can’t ship to your location.
We will of course update all our customers through email as soon as we’re back live in Jan. We feel it best not to expose our customers to the significant delays and additional fees being charged right now by alternative courier companies across the EU until this situation is better understood and we are confident customers can proceed with us in total confidence and complete faith.
Amazed
Good night, I write you from Spain. Regarding your service, I am honestly satisfied. It is true that the packages took a while to arrive, but it is understandable due to the distance that separates us and the different COVID restrictions.
For another part, my objective with your protein was gain weight and, with great joy, I can say it worked for me very well!!! Thank you so much for your products, they saved me from a very difficult situation, for real.
November 3, 2021
Unprompted review
Reply from Protein Works España
Thank you so much Svetlana!
Pedi chocolate suave y me enviaron…
Pedi chocolate suave y me enviaron banana
Es horrible
Muy mal servicio
Envié email y nunca respondieron.
Háganse cargo de su error
November 3, 2020
Reply from Protein Works España
Hola Gastón,
Lamentamos escuchar que no está satisfecho con su pedido.
Vamos a enviarle un mensaje privado para tratar de resolver su descontento!
Reply from Protein Works España
Thanks so much :)
The flavour wasn't the one I asked for…
The flavour wasn't the one I asked for and nobody has tried to contact me. I would like somebody to talk to le and try and sort this out.
October 5, 2020
Unprompted review
Reply from Protein Works España
Hey Dominic
We're so sorry about this! We are going to send you a private message right now :)
Great products with great taste for…
Great products with great taste for vegans
September 28, 2020
Unprompted review
Reply from Protein Works España
Thanks Tasha! :)
Excellent
Excellent delivery, well packaged product and good value. Will continue to buy from again.
January 26, 2020
Unprompted review
Reply from Protein Works España
¡Muchisimas gracias por la excelente reseña! Esperamos volver a verte pronto por aquí :)
Excellente
Excellente. Mantequilla es Bueno qualidad y sin addetivios. perfecto.
December 30, 2019
Unprompted review
One complementary bottle was missing…
One complementary bottle was missing plus one of the packages I ordered was damaged and I lost part of the product
November 20, 2019
Unprompted review
My product did not arrive and I had no…
My product did not arrive and I had no communication or information
November 10, 2019
Unprompted review
El sabor vainilla es muy recomendable!
September 21, 2019
Unprompted review
Reply from Protein Works España
Muchas gracias por tu comentario y tiempo Pau,
Que tengas un gran día,
Tu equipo TPW.
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