Had a few problems with postage to Portugal e salon team quickly reacted and sorted the problem out The helpful advice was very helpful 5 star plus
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Great products, fantastic offers, complete with Step by Step Instructions, what more could a girl ask and the cost is much lower that going the hair dressers. The colour match works great and c... See more
My recent order seemed like a new formula. eSalon is always an excellent color treatment, however, the very strong ammonia-like smell is overwhelming at times. Especially when one should fill the b... See more
Coming up to #4 order. Absolutely superb. Colourist worked so well to adjust colour and it actually lasts longer than a salon colour. Great grey coverage. So easy adjust colour and shipping freq... See more
Company details
Written by the company
At eSalon, we believe that you should never have to fit in a box—so we made a box that fits you. Led by a team of real-life colourists at our Los Angeles Headquarters and UK facility, our award-winning custom hair colour takes into account your unique needs to create your colour, your way. Similar to the salon experience, each bottle of hair colour starts with a consultation. By taking our quiz, our licensed colourists get to know you and your colour goals before crafting a completely customised hair dye, made-to-order just for you. From the name on the bottle to the personalised instructions, we’re revolutionising at-home hair colour and taking things to the next level by giving you access to a personal colourist at every step along your colour journey. Whether you want to adjust your shade (our patented customisation technology can adjust your hair colour down to a ¼ of a shade) or want to learn how to get the best grey hair coverage, our professional colourists are here to help. It’s this attention to detail that has allowed us to win seven Allure Best of Beauty Awards and three Readers' Choice Awards to date. Over our 10 years of experience, we’ve also been able to craft 310,000+ unique, salon-quality hair colours and shipped over 12.2 million orders to clients across North America, the UK, EU, New Zealand, and Australia. In addition to our custom Colour Set, we offer professional-grade hair care (like shampoos, conditioners, stylers, and hair masks), salon-inspired tools (like application brushes and capes), and innovative colour care (like toning treatments and at-home highlighting kits). Connect with a colourist today and start crafting your unique shade.
Contact info
1910 E. Maple Avenue, 90245, El Segundo, United States
- esalon.eu.com
4.3
Excellent
211 reviews
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Hasn’t replied to negative reviews
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Whereas the product in itself is great…
Whereas the product in itself is great and the service and support I got at the start was positive, I have experienced that 1) the dye does not cover greys as well as it should and 2) I have reached out 3 times after my last application, to request tweaking so I can get better coverage and I have not yet received any reply.
March 25, 2025
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Nice colour
Nice colour, great customer service but doesn't cover my Grey's 100%
The price is very reasonable.
March 6, 2025
Very good customer service
Very good customer service - not only product is good. They've been helping me with the solution until my experience was perfect.
January 31, 2025
Reply from eSalon
Hi Asiakas! You are too sweet, thank you! We love what we do and couldn’t do any of this without you.
I would just like some more copper in…
I would just like some more copper in the colour
January 29, 2025
Reply from eSalon
Thank you for your feedback.
We are so incredibly sorry to hear that your experience was not all it should have been and that your color did not turn out as you had hoped.
Please contact help@esalon.com for further assistance. We are always happy to help in any way we can.
eSalon review
Brilliant product, excellent quality, easy online shopping experience.
January 28, 2025
Reply from eSalon
Hello Jackie,
Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients’ achieve beautiful, salon-quality results at home. We look forward to blending your next color soon!
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I am really very satisfied
I am really very satisfied. eSalon fulfilled all my wishes and I was able to try different colors that were prepared for my hair. My hair is beautiful, healthy, better and my color suits me very well. Everything is prepared directly to measure from really high-quality products.
I give it a beautiful 5 stars. If I could give it 10 stars I would.
January 30, 2025
Reply from eSalon
Thank you so much, that means a lot! We’re always happy to help, and thanks for being awesome.
Great product
Great product, great coverage & easy to use at home , very satisfied with colouring results I'm getting
January 1, 2025
Reply from eSalon
Yayy!! Thank you so much! You’re awesome and we appreciate every kind word. Let us know if you need anything at all. We’re happy to help.
Really good!!
I really liked the first color, but wanted to adjust it a bit better and am now using a color i LOVE! Also really love the color maintanance products. Thank you!!
December 6, 2024
Reply from eSalon
Galin - Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color, your customized instructions, and your smooth results! We appreciate you sharing, and Happy Coloring!
Reply from eSalon
Yayy!! Thank you so much! You’re awesome and we appreciate every kind word. Let us know if you need anything at all. We’re happy to help.
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I’ve used eSalon 3 times so far and…
I’ve used eSalon 3 times so far and been really impressed. I recently asked for an adjustment to my colour and they got it just how I wanted.
October 28, 2024
Reply from eSalon
Hello Jess,
Thank you for your feedback!
Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you!
Reply from eSalon
Hello Kaye,
Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients’ achieve beautiful, salon-quality results at home. We look forward to blending your next color soon!
Reply from eSalon
Hello Svitlana,
Thanks so much for your feedback!
We love being able to help our clients’ achieve beautiful, salon-quality results at home. We appreciate you sharing, and Happy Coloring!
Love this product its like you just got your hair done in a salon…
I think this product is so good it leaves your hair with a beautiful shine.
October 16, 2024
Reply from eSalon
Customer - Thanks so much for your feedback! We love being able to help our clients’ achieve beautiful, salon-quality results at home. We appreciate you sharing, and Happy Coloring!
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Perfect colour
October 4, 2024
Reply from eSalon
Hello Mary,
Thanks so much for your feedback!
We are so very happy to hear that you are loving your customized eSalon color, your customized instructions, and your smooth results! We appreciate you sharing, and Happy Coloring!
Have a great day! (:
Such a great product and service
Such a great product and service! Would highly recommend
September 25, 2024
Reply from eSalon
Annarie - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients’ achieve beautiful, salon-quality results at home. We look forward to blending your next color soon!
Reply from eSalon
Hi Monica! Thank you so much, that means a lot! We’re always happy to help, and thanks for being awesome.
Nothing wrong
Nothing wrong, other than I cannot contact the company to stop my rolling order.
September 25, 2024
Reply from eSalon
Hi Anne! Please email us at help@esalon.com. Our team is ready to help you.
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Best home coloring with real salon results and a fraction of the cost.
This has been a great experience I think once I utilise better and do seasonal changes with highlights and learn as I go. This will now be my go to for color! Thank you.
September 24, 2024
Reply from eSalon
Erin - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients’ achieve beautiful, salon-quality results at home. We look forward to blending your next color soon!
I love the colour
I love the colour, it looks fantastic, and my hair feels soft, not brittle and dry as it did when I used a colour from a shop.
August 31, 2024
Reply from eSalon
Yayy!! Thank you so much! You’re awesome and we appreciate every kind word. Let us know if you need anything at all. We’re happy to help.
Great color!!
June 4, 2024
Reply from eSalon
Ines Furtado - Thank you so much for your feedback! We're so happy to hear that we met your expectations. We love being able to help you find the perfect shade for you for salon-quality results! Please, do not hesitate to contact us at help@esalon.com if you have any questions. Happy Colouring!
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