Escapefreaks Reviews 141

TrustScore 4 out of 5

3.8

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Rated 3 out of 5 stars

Alice was pleasant but spoke too fast which coupled with her strong accent made it difficult to understand. We had to ask her to slow down several times. Unfortunately the confirmation emails did... See more

Rated 1 out of 5 stars

Paid our holiday in full of £1500. 5 nights in Portugal 17th-22nd October 2024. We went on our family holiday. A further £686.65 payment was taken out of our account without our permission on... See more

Company replied

Rated 5 out of 5 stars

Kevin has been amazing arranging our holiday. He originally booked our holiday and found a great all inclusive deal at a four star hotel for the same price as the three star we was originally looking... See more

Rated 5 out of 5 stars

Alex was extremely patient also very understanding very helpful..Alex explained everything to us he was very knowledgable & made this an easy experience to book and left us feeling safe that everythin... See more

Company replied

Company details

  1. Travel Agency
  2. Cruise Travel Agency
  3. Travel Aggregator

Written by the company

Online Travel Agency


Contact info

3.8

Great

TrustScore 4 out of 5

141 reviews

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Rated 5 out of 5 stars

Reliable and trustworthy

Ian and Kevin helped me book a holiday and get my boarding pass. They were fantastic characters, funny, helpful, efficient and patient. We will definitely return to your company and these guys. Many thanks.

May 16, 2023
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Rated 5 out of 5 stars

5⭐️Stressfree booking! Excited for my holiday 😁

I would like to give a big massive "THANK YOU" to >Eric the representative I spoke with for over a week @ Escapefreaks! Eric has truly been the BEST travel advisor i have EVER spoken to while booking a holiday. He has been so kind patient and helpful. He went beyond & above to help to find myself & my family the best deals, & not once has he been pushy or rude. He spoke very clearly (English), with the utmost manners and respect each and every time. I am over the moon Eric was able to book my holiday today, & ANY holiday I plan to go on now....I will always go through Eric first before I think of any other travel agents. Eric has honestly made this booking experience feel very stress free, & I give him 5⭐️+

Very happy customer, who will surely be a returning customer 😀
Thank you Eric
Leanne

May 9, 2023
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Rated 5 out of 5 stars

Overall

Overall, I couldn't be more pleased with the service I received from Kevin. His attention to detail and dedication to ensuring that I had a great trip were truly remarkable. I would highly recommend them to anyone looking for a travel agent who will go above and beyond to create a memorable travel experience. Thank you

April 26, 2023
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Rated 5 out of 5 stars

Kevin was very informative and clearly…

Kevin was very informative and clearly confirmed all details that we needed for the holiday. Kevin is a character and made us laugh and put us at ease when chatting over the phone. We will defo be phoning him again when we want a holiday 👍🏻.

April 24, 2023
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Rated 5 out of 5 stars

Holiday

Booked with Kevin, who was extremely helpful and very patient. Would recommend this service.

April 21, 2023
Unprompted review
Rated 5 out of 5 stars

Kevin has been amazing arranging our…

Kevin has been amazing arranging our holiday. He originally booked our holiday and found a great all inclusive deal at a four star hotel for the same price as the three star we was originally looking at. My friend then also decided she wanted to add on to the holiday and he was more than happy to assist and find a later flight for her and added her to our room. 10/10 experience! Thanks Kevin!!!

April 21, 2023
Unprompted review

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