EsdCodes.com Reviews 1,319

TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

I received emails straight after purchase with instructions to download the software, the activation code and invoice. The software is downloaded from their Kdrive. Once downloaded trying to run the f... See more

Rated 5 out of 5 stars

The product I wanted was available and easily purchased with instantaneous results. I later had a query and despite the time difference a response came back almost immediately from Drake. Subsequently... See more

Company replied

Rated 5 out of 5 stars

Bought 2 copies of Office 2024 Professional Plus, one in December and one January. Very easy to download and install, with a link and clear instructions received via email . The keys provided worked p... See more

Company replied

Rated 5 out of 5 stars

Mrs. Ann and everyone that I corresponded with was phenomenal. I appreciate their continued support and help. I am so sad you do not offer Adobe Pro for Macbook. But if you ever do. I will be a loya... See more

Company replied

Company details

  1. Software Company
  2. Video Game Store

Written by the company

At EsdCodes.com For over 15 years we have been operating in the IT sector and to date more than 250,000 satisfied customers have been advised by our team of experts. We consistently provide software solutions, operating systems and low-cost Product Keys, giving our maximum effort to deliver the utmost efficiency and professionalism. Competitive prices, instant delivery, secure payments and specialized assistance free of charge: these are our strengths and a source of pride for our entire team.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
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1-star

Replied to 68% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Comprato una licenza Windows 10 Home…

Comprato una licenza Windows 10 Home per un PC di famiglia. Attivata senza bisogno di assistenza.

July 2, 2025
Unprompted review
EsdCodes.com logo

Reply from EsdCodes.com

Ciao Filippo!

Apprezziamo molto il tuo feedback positivo. È bello sapere che il nostro servizio ha soddisfatto le tue aspettative. Speriamo di poterti servire di nuovo presto!

Cordiali saluti,
Supporto ESDcodes

Rated 1 out of 5 stars

Didn't work for my computer and I'm not…

Didn't work for my computer and I'm not sure how to get a refund

June 27, 2025
Unprompted review
EsdCodes.com logo

Reply from EsdCodes.com

Hello Katrina,

Thank you for taking time to share your experience.

Could you please provide us with more information about your order? We will reach out to you and offer you assistance if the issue was not resolved.

Best regards,
ESDcodes Support

Rated 5 out of 5 stars

Good product

Good product simple to download and install

June 20, 2025
Unprompted review
EsdCodes.com logo

Reply from EsdCodes.com

Hey John!

Thanks for the feedback! We aim for the process to be easy and we are glad it was!

All the best,
ESDcodes Support

Rated 5 out of 5 stars

The instructions were clear and…

The instructions were clear and everything worked perfectly.

June 24, 2025
Unprompted review
EsdCodes.com logo

Reply from EsdCodes.com

Hi Ileana,

Thanks a lot for kind words! We appreciate you trusting us with your purchase and we hope to see you again soon!

All the best,
ESDcodes Support

Rated 5 out of 5 stars

Everything just worked fine

Everything just worked fine, no problems at all. Thanks.

June 14, 2025
Unprompted review
EsdCodes.com logo

Reply from EsdCodes.com

Hello Gustav!

Thank you for the kind words! It really makes our day to know you're satisfied. We hope to see you back soon!

Best,
ESDcodes Support

Rated 5 out of 5 stars

I purchased Windows 10 Pro from…

I purchased Windows 10 Pro from Microsoft Store. In fact, I purchased it for my new desktop for which order was not finalized. It took 30 days to finalize order. Windows 10 Pro was successfully installed on my new desktop.

June 2, 2025
Unprompted review
EsdCodes.com logo

Reply from EsdCodes.com

Dear Eric,

Thank you very much for your generous review. We truly appreciate your feedback and are pleased that our service has met your expectations. We are looking forward to welcoming you again soon.

Kind regards,
ESDcodes Support

Rated 5 out of 5 stars

This is the first time I have had a…

This is the first time I have had a successful chat with a live person who understood and was able to resolve my problem immediately. I have been jerked around for more than a week by Microsoft. I will never use them again and will definitely use you for any software needs I have.

June 4, 2025
Unprompted review
EsdCodes.com logo

Reply from EsdCodes.com

Good morning,

Thank you for your kind review. We are grateful for your feedback and are delighted to hear that our service has met your expectations. We look forward to having the opportunity to serve you again in the future.

Sincerely,
ESDcodes Support

Rated 5 out of 5 stars

Fantastic support team

Purchased MS office but wouldn't work due to licencing issue on my computer. I didn't think it could be resolved. However, I contacted the support team who immediately responded which was great. Even better, after a couple of questions and screen prints my problem was resolved. Definitely the fastest I have ever had an issue resolved.

May 31, 2025
Unprompted review
EsdCodes.com logo

Reply from EsdCodes.com

Dear Alan,

We would like to express our sincere gratitude for your positive feedback. It’s wonderful to know that you had a satisfying experience with us. Should you need any further assistance, please don't hesitate to reach out.

Best regards,
ESDcodes Support

Rated 5 out of 5 stars

The product I wanted was available and…

The product I wanted was available and easily purchased with instantaneous results. I later had a query and despite the time difference a response came back almost immediately from Drake. Subsequently got a follow up email and call to ensure everything was great. Good prices, great support. That's all that matter. Will definitely come back in the future.

June 1, 2025
Unprompted review
EsdCodes.com logo

Reply from EsdCodes.com

Dear Renee,

Thank you very much for your generous review. We truly appreciate your feedback and are pleased that our service has met your expectations. We are looking forward to welcoming you again soon.

Kind regards,
ESDcodes Support

Rated 1 out of 5 stars

Key i bought was already activated and…

Key i bought was already activated and not working

June 4, 2025
Unprompted review
EsdCodes.com logo

Reply from EsdCodes.com

Dear Andrea,

Thank you for sharing your opinion.

We can see that Michael from our Customer Service was able to assist you with the issue.

Please, accept our sincere apologies for the situation. We hope that you will give us a chance to change the impression in the future.

Best regards,
ESDcodes Support

Rated 5 out of 5 stars

I bought the license Sunday

I bought the license Sunday. Small difficulties, but with an excellent assistance I solve all the issues on Monday morning. Excellent.

May 31, 2025
Unprompted review
EsdCodes.com logo

Reply from EsdCodes.com

Hi!

Thank you for the kind words! It really makes our day to know you're satisfied. We hope to see you back soon!

Best,
ESDcodes Support

Rated 5 out of 5 stars

Everything worked as announced

Everything worked as announced. Easy to install and work perfectly.

May 20, 2025
Unprompted review
EsdCodes.com logo

Reply from EsdCodes.com

Hi there!

Thank you for taking the time to share your experience. We’re so glad to hear you’re happy with our service, and we look forward to assisting you again in the future!

Kind regards,
ESDcodes Support

Rated 5 out of 5 stars

Easy ordering process

Easy ordering process

May 21, 2025
Unprompted review
EsdCodes.com logo

Reply from EsdCodes.com

Hey Joe, thanks for the great review!

We’re so glad to hear you had a positive experience with us. Can’t wait to help you again!

Take care,
ESDcodes Support

Rated 4 out of 5 stars

The product was as expected

The product was as expected. What I would have wanted is that the Office pack could be delivered not in English but in Danish version. Is it possible to get a Danish Office Pack?
Regards Palle Schnell

May 23, 2025
Unprompted review
EsdCodes.com logo

Reply from EsdCodes.com

Hello,

Thank you for your review.

We have reached out to you with futher guidelines about the language.

In case of futher questions, we are at your service.

Best regards,
ESDcodes Support

Rated 5 out of 5 stars

Very fast and useful

Very fast and useful! Great!

May 19, 2025
Unprompted review
EsdCodes.com logo

Reply from EsdCodes.com

Hey there!

Thanks so much for the review! We're thrilled to hear you're happy with our service. Looking forward to serving you again soon!

Cheers,
ESDcodes Support

Rated 5 out of 5 stars

Cost efficient and amazing product!

The Microsoft product was easy to install with clear instructions provided upon purchase!

Will definitely use your services again

May 13, 2025
Unprompted review
EsdCodes.com logo

Reply from EsdCodes.com

Hey, thanks for the great review!

We’re so glad to hear you had a positive experience with us. Can’t wait to help you again!

Take care,
ESDcodes Support

Rated 5 out of 5 stars

The ease of using the site

The ease of using the site, and the quickness of delivery

May 14, 2025
Unprompted review
EsdCodes.com logo

Reply from EsdCodes.com

Hi!

Thank you for the kind words! It really makes our day to know you're satisfied. We hope to see you back soon!

Best,
ESDcodes Support

Rated 5 out of 5 stars

Good price, easy to use.

Easy to use website. Good instructions to load software. Sensible pricing.

April 29, 2025
Unprompted review
EsdCodes.com logo

Reply from EsdCodes.com

Hey, thanks for the great review!

We’re so glad to hear you had a positive experience with us. Can’t wait to help you again!

Take care,
ESDcodes Support

Rated 3 out of 5 stars

Disappointing but persistence pays off!

I ordered Microsoft Office and accidentally ordered it for Windows instead of Mac. The receipt I received was completely unreadable so I didn’t notice. Unfortunately I was then poorly so didn’t get around to loading it onto my laptop until 16 days after purchase and then discovered my error. Unfortunately they have a 14 days after purchase return policy so I lost my money. Very disappointing customer service.

Update - as per their reply, I have now received a full refund for the item which I am happy with.

May 3, 2025
Unprompted review
EsdCodes.com logo

Reply from EsdCodes.com

Hello,

Thank you for sharing the review.

We would like to apologize for the issue with the email template.

At the same time, we are very happy that you reached out to us and we were able to accept your return request. Hopefully you were able to purchase the right software version for you!

See you soon!

Best regards,
ESDcodes Support

Rated 5 out of 5 stars

Always great!!!

The service price and offering are always first class - why would I go anywhere else??! T

April 17, 2025
Unprompted review
EsdCodes.com logo

Reply from EsdCodes.com

Hello!

We truly appreciate your positive feedback. It's great to know that our service met your expectations. We hope to serve you again soon!

Warm regards,
ESDcodes Support

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