eSIM-On Reviews 295

Great service from Nems!!! Highly recommend, they won’t disappoint!

Quick response
Clear and concise communication
Very helpful

Kaycee was very helpful and supportive. Made the issues go away very quickly. Efficiency and effective customer support

The best support I have ever experienced!!! Kim was super helpful !!!

I’ve just been served by Belle, she’s extremely kind, polite and clever lady, helped me sort my problem out very easy and quickly. My case was bit more complicated because I live in jersey and different rules apply to this place. Belle fixed them all for me in no time. Thank you very much again I really needed to be done for my work tomorrow, i can’t work without internet 😊

Great help on their website. First time using that company and will definitely keep using their services.

Great product. Very good support. Nems was able to help my out very quickly

Love this idea of not having to replace my SIM card and a friend told me to try this platform. eSIM was fairly easy set up. I am not super techie so had some questions and used the WhatsApp and was able to chat everything through easily and get all set up!

I travel all over the world this my new way of travelling and staying connected! Next year I am travelling to 15 countries so I look forward to using this throughout my expedition :)

Thanks
Leanna

Responding well to enquiries.

Kaycee helped me get a discount on top of the already great price.

Bit of a technophobe. Downloaded and installed ESIM-on no problem but couldn’t get it to connect. Used the WhatsApp help and was cobra very quickly by Kim who spent some time trying to understand my issue and after some perseverance we cracked the problem. Kim talked me through expertly through every stage until we found the solution. Really took the time to resolve my issue. Very impressed

Great service and awesome customer service agents each time I had to use it , they worked with me to full satisfaction.

Paul provided excellent support. Quick reponses, with all the right answers. I wanted to add a new bundle to my existing eSIM that I purchased earlier and he walked me through each step seamlessly and provided a discount code for checkout!

Thanks

Paul is great and very patient😊 I live in complicated location and straggled to install eSIM on my phone. I’ve tried with 2 other companies and they refunded me money eventually because they couldn’t find the issue. It took 5 minutes for Paul to sort it out and get it run! Thank you very much again x

Excellent customer service when I needed to get my esim working and couldn’t quite figure it out. Used the webchat and it couldn’t have been easier.
100% recommend.

Misleading information on the website regarding compatibility. The sequence should be checking compatibility prior to purchasing the item. Instead it is the other way round and when you purchase and then check your compatibility, it's too late and they won't refund you. It's misleading and unsatisfactory.

Paul was great at helping me get up and running, definitely a good data service for travelling around Europe.