used Holafly’s regional eSIM on a recent trip through the Balkans, and it made staying connected completely seamless. Instead of swapping SIM cards or buying separate local plans at every border, the... See more

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See what reviewers are saying
This was my first time using an eSim. Previously it was always a case of paying the $10 per day Roaming charges with Telstra for a capped amount of data with high charges for additional data. Setting... See more
I had a great experience using Holafly during my trip to the United States! The installation process was super easy and straightforward, and I was able to get everything set up without any trouble... See more
The e-Sim works perfectly fine in Canada and in Switzerland, where I usés it this year. I had the same experience with my internet connection than if I was at home in France. The e-Sim installation ta... See more
Company details
About Holafly
Written by the company
Holafly is an eSIM online store for international travel. They provide internet connection in more than 160 destinations around the world. Customers can choose data plans for trips from 5 days to three months. The key products include eSIMs with unlimited data in Europe, the United States, Mexico, Türkiye, Japan, Italy, France and 40 other destinations.
Features:
- Customized and multilingual 24/7 customer service (English, Spanish, French, German, Italian, Portuguese, among others).
- Holafly has an App so you can manage and monitor your eSIM.
- Multi-operator coverage in many countries.
- Unlimited data plans.
- Top up extra days or data.
Support:
Headquarters:
2 Dubling Langings,
North Wall Quay, Dublin 1, Dublin, D01 V4A3
Legal name:
HOLAFLY LIMITED
Contact info
North Wall Quay, Dublin 1, Dublin, D01 V4A3, D01 V4A3, Dublin, Ireland
- WhatsApp: +16613848482
- help@holafly.com
- esim.holafly.com
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It was great and easy to use
It was simple to use, and the data was great. I have now used it in two of my trips and would recommend it to anyone who is looking for high-speed data on a trip. I went on a trip to costa rica and didnt know about holafly, the price I paid for data through my carrier was insane compared to the great price I got on my trips using hola fly.
eSIM was easy to install and had great…
eSIM was easy to install and had great coverage in Costa Rica
I used Holafly during my trip to Costa Rica
I used Holafly during my trip to Guatemala and Costa Rica, and it worked perfectly in both countries. The connection was stable, easy to set up, and super convenient from the moment I arrived. It made traveling stress-free since I didn’t have to worry about local SIM cards. I would definitely use it again and recommend it to anyone traveling abroad.
Holafly is the best company if you are looking for a eSIM.
Holafly is the best company if you are looking for a eSIM,
USA, Mexico, Panama, China, Dominican Republic, Guatemala, Costa Rica, in all of this countries I always had full coverage, no GB limit.
Excellent !!
May use AI-assist with repliesRead more
Holafly worked perfectly in Costa Rica
Holafly worked perfectly in Costa Rica! I always had connection even through the mountains! Would definitely recommend Holafly and will use again when traveling!

Reply from Holafly
as a first time user of eSIM
as a first time user of eSIM, the instructions were good enough to set it up without much hassle. Competitive prize, good coverage, and best of all, this could be done before arrival in Costa Rica with no need to locate a local sim-card vendor!

Reply from Holafly
Fantastic service
Fantastic service, a lot more affordable monthly unlimited plans than the local version (in Costa Rica).

Reply from Holafly
The ease of use of the app and how…
The ease of use of the app and how quickly I was connected to the unlimited data! It was a lifesaver in Costa Rica.
I went to costa rica in 2024 and also…
I went to costa rica in 2024 and also in 2025. Much better last time. Fast and coverage.
I purchased three e sims
I purchased three e sims, two for italy and one for costa rica, none of them would install. Customer service bot Emma just kept sending me around in circles and promised special agent who never appeared. I have asked for refund and hopefully will get.

Reply from Holafly
First time user
First time user was a bit skeptical, but I worked well. Only exception was a bit in and out of coverage in the mountains of costa rica but that was expected.
Other than that it was great.
If I could rate 0 stars I would
If I could rate 0 stars I would. I bought 2 esims on their platform for USA. This was a misclick by my part since I needed them for Costa Rica. I contacted their support and this Emma bot keeps insisting she will connect me to “specialized customer support” which apparently just means a human in 2025 which never happened. I made 10 chats which all resulted in the same outcome, I even contacted them by email and still Emma replied to me promising human support soon. So I budged and bought the correct sims for Costa Rica and they do not work. I have spent 150€ on e sims that are useless, do not work for a company that I wish stopped scamming consumers tomorrow

Reply from Holafly
Middle East holafly
I used for the first time Holafly in my previous trip to Oman and it was awesome... unlimited data all over the country (not so good at the desert, but this was ok). So I decided to use it again to my next trip to Costa Rica.
Great eSIM used in Costa Rica
Great eSIM used in Costa Rica. Highly recommended. Customer service responses are quick and very helpful.
The eSIM only stopped working once during the 30 day plan, but the issue was soon rectified.
Reasonably priced and reliable, especially when there are frequent power cuts and therefore no WIFI. I would definitely use Holafly again.
prompt refund after eSIM did not have…
prompt refund after eSIM did not have coverage in the area of Costa Rica that I traveled to
Scam Alert……Do not use this service
Scam Alert……Do not use this service. Did not work when I travelled to Costa Rica. Spent hours troubleshooting with Holafly and still could not be resolved so I asked for a refund. They allowed a partial due to management fee which took months to process. Buyer beware!

Reply from Holafly
15 day mobile data for Costa Rica
Needed a 15 day eSim data solution for Costa Rica. For less than 50 euro I've got unlimitted mobile data. App and eSim worked perfect. Would chose it again.

Reply from Holafly
Coverage not working
Coverage not working, iphone 16 travelling to costa rica san jose. Just displaying 4G all ser spent time tweaking with support team during my vacation VERY VERY BAD. I can not even brows on safari.

Reply from Holafly
Terrible customer service - No refund until after 39 days
I'd bought their e-SIM for my trip to Costa Rica and then found out my device was unfortunately incompatible. I requested a refund immediately afterwards, and all I've been getting since then have been automated messages from their "customer service" (which is nothing more than AI). It's been 39 days and I still have not received my money back, and I'm starting to believe I never will. I'll probably just have to sue them or take similar measures. Besides, some friends whose devices are compatible told me they ended up buying a physical Costa Rican SIM card because Holafly's connection was very poor, so don't bother buying any of their services.
Update: On the same day I submitted this review, I received a notification from the bank that Holafly had submitted the refund and an email from their customer service explaining about the incompatibility issue and hinting it was my fault for not checking before purchasing the e-SIM (which is true, but that is not the point), offering a 10% discount and asking me to update my review. Which I've of course decided to do, but giving the full picture, which is this: they won't issue your refund or take any measures unless you threaten them with suing. I'm sticking to 1 star.

Reply from Holafly
Seamless Installation and Reliable Connectivity
I used a Holafly eSIM during my recent trip to Costa Rica, and it was an absolute game changer. The setup was incredibly easy. The signal was strong and the speed was fast everywhere I went, whether I was driving through the mountains or exploring the coast.
It was especially useful for GPS during my road trip to different parts of the country. I never got lost, and being able to rely on Waze the entire time gave me real peace of mind. I also stayed in touch with my family and friends throughout the trip with no problem.
I had looked into a few other providers before traveling, but Holafly’s one-time payment for unlimited data during my travel window just works best for me. This was probably my fifth time using a Holafly eSIM and every time it’s been reliable and stress-free.
Highly recommend for anyone traveling and needing reliable data without the hassle of swapping SIM cards or hunting for Wi-Fi. Holafly has become my go-to for travel connectivity.
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