Holafly Reviews 

If you’re travelling to Dubai and wish to use WhatsApp to make your calls, choose another method than Holafly. They failed to mention that Dubai blocks all voice calls and so the £64 spent was a waste of money.
I gave it three stars because United data for receiving emails and message good.
It would have been cheaper to pay my provider.

Great Esim service , missed 5 STARS as the network in Dubai was sketchy and not at par as compared to Canada

I have used it in Iceland and Dubai and both times the coverage has been very good-in Iceland much better than everyone using their eu coverage through their normal sim. I do get a bit confused when I load the e-sim onto my phone but it has always been fine and I would be happy to use them again

Don’t bother. I paid £25 for 5/7 day to use in Dubai it didn’t work. When I emailed them whilst in Dubai to ask them to help/ re send the code they never replied.

Everything was made easy. I began with an online chat to address my needs, was given a quote which seemed very reasonable compared to other services, and then the esim was connected straight away, with no need for me to actually register it until the day I needed to use it. As soon as I landed in Dubai, I swapped my sim over to Holifly and it worked immediately with great coverage. No hassles whatsoever. Excellent service.

Before going to Dubai a family vacation, I bought 4 eSIM so that we could all use mobile data and stay connected.
I did everything Holafly specified, installing the eSim before departure on all 4 phones and activating the eSim upon arrival.
Thruout the 8 days of our journey data speed never got over 3 to 8 MB (yes mega bytes) and most of the places (not just the desert) we didn't even get data service.
I reached out to the contact center and after 2 hours of tests and trying out solutions it didn't get better.
3 weeks after aplying for a refund, I got a 20%discount for a future purchase.
I give 2 stars because the purchase experience was great but the service that me and my family got was terrible.
I advise noone to use holafly in Dubai.

Until now, I’ve used many different browsers and connection tools while abroad — even some well-known ones — but this one has been the most convenient for me.

The connection process was much easier compared to others, and what impressed me the most was how incredibly responsive and willing to help their support team was.

There was one instance when I was in Dubai, and my package expired just as I was preparing to travel to the next country. Due to Dubai’s restrictions, I wasn’t able to access the website to activate a new package. The support team responded immediately and helped me on the spot — I was able to purchase and activate the new package right away as soon as I entered the next country.

Given my past experience with other services, I can say without hesitation that Holorify is now my only choice moving forward.

I bought 2 Esims for Dubai. None of them had good coverage. We had to use WiFi everywhere so we could call an Uber or had to get a taxi outside as the Esim didn't do anything. I asked for refund. They said it will be 10 working days. The 10 days are gone but still no refund. I sent them messages, they keep ignoring me. I won't buy another Esim from them again

I bought esim 7 days unlimited data for Dubai.
I've been in many places all around the city.The GSM signal was good but no internet connection, or if I found couple of places where I had Internet the speed was so weak , took more then 5 minutes to load any page or Google maps. My wife used a local sim and she had Internet everywhere.
So £25 wasted. I do not recomandat Holafly esim, at least not for Dubai.

I bought a Holafly eSIM for Dubai, lured by the promise of “unlimited data.” What I got instead was a connection so painfully slow, it was borderline useless. The speed was so poor that I couldn’t even book a taxi via Careem – the app simply wouldn’t load. That’s very convenient when you’re stuck somewhere trying to get back to your hotel and your so-called “data plan” fails you completely.

Holafly is great at charging your card, but beyond that? Total disaster. Social media? Forget it. Instagram Stories? Not happening. Uploading photos? Good luck with that. I barely managed to send WhatsApp messages. The connection was consistently below 1Mbps – so slow that I didn’t even use 500MB during my entire trip because everything took forever to load (if it loaded at all). So much for “unlimited” – it’s unlimited unusable garbage.

Holafly promises a lot and delivers absolutely nothing. This service is a joke, and not even a funny one. If you need reliable data abroad, do yourself a favor and look elsewhere. Holafly? Never again.

Completely useless in Dubai – avoid at all costs!

I’m currently in Dubai and using a Holafly eSIM that supposedly gives me 5G coverage. While I do get a 5G signal about 90% of the time, the connection is painfully slow. Most websites won’t even load, and posting anything on social media is out of the question.

It’s absurdly overpriced for what you get – practically no usable internet. I now have no choice but to buy a local SIM card just to stay connected.

Never again. Holafly in Dubai is a complete rip-off.

Update:
After leaving my initial review, Holafly reached out and essentially confirmed what I already knew: their eSIM in Dubai is a joke. Despite showing 5G coverage, the speed was so abysmal that browsing or using social media was practically impossible exactly the opposite of what you expect from a premium-priced product.

Their response? An apology and a choice between a $14.31 coupon for future disappointment, or a $12.27 partial refund. That’s right, after selling me a barely usable service, they offered me a consolation prize. Apparently, offering connectivity that doesn’t work is fine as long as you say sorry and attach a PDF of your refund policy.

I had no choice but to buy a local SIM to survive. Holafly cost me time, money, and a lot of frustration. Support teams and nice emails are no substitute for a product that actually works.

Final verdict: Holafly is overpriced, unreliable, and in Dubai, completely useless. Never again.

This is an absolutely appalling experience with Holafly. I purchased their $27 plan for my trip to Dubai, expecting reliable data, and instead, I was met with constant frustration. The data was super unstable and practically unusable, forcing me to waste more money buying a local SIM card just to stay connected. What's the point of an eSIM if it doesn't even work?!

But the nightmare didn't end there. On May 14th, I contacted their support for a refund, explaining the entire situation. I was assured a refund would be processed. It is now May 31st, and I have received absolutely nothing! Sebastian from their support team has been completely unresponsive, ignoring my emails, and Emma, another support person, is just as silent.

This level of customer service is beyond a joke. To be ignored for over two weeks after being promised a refund is unacceptable and frankly, fraudulent. What kind of business operates like this? Holafly has stolen my money and my time, and their complete disregard for their customers is infuriating. These "support" people should be fired for their utter incompetence and lack of professionalism. Do NOT waste your money on Holafly! You'll regret it.

In Dubai. Connection so slow its not possible to use. Bought for 23 days... Totaly worthless. Its easy to sell unlimited data when the connection is so slow you dont use any data....

We purchased an unlimited data package, but we were left completely stranded for 8 days in Dubai. The internet was so bad, it felt like I was thrown back to the days when I first experienced dial-up as a kid.
Terrible experience.

Service worked as promised. I have used this service in India, Dubai, and Mexico. Their WhatsApp connectivity works perfectly. Don’t expect to use your phone number if you want to make a call that is outside of WhatsApp, it won’t work.

Bad or no 4 and 5 G reception in Dubai, IT genuinely sucks and is very frustrating when you arrive in Dubai and the supposingly unlimited esim data connection does not work and you need to connect to your pick-up driver, rental appartement company, etc at midnight. We did not receive all 4 esim card initiation emails neither, only one. It took more than a day trying to explain the standard support bot and later a good and real special support employee to fix connections for all 4 of us. But only by downgrading to 3G the connectivity issues had solved somehow, but we still did not get any refund for the discomfort and lack of 4 and 5 G connections during our whole stay in Dubai, and not only failing in the malls, but it should work anywhere. Not sure if other providers would do any better (Holafly runs on Etisalat afaik).

Easy to use but the speed is so slow, at least in Dubai, loading a website takes ages. Pictures und video cannot be played.

From the bustling streets of London to the magical vibes of Ireland, Scotland, Brussels ,Madrid, and even the glitzy skylines of Dubai, Doha, Bahrain, and Abu Dhabi… oh, and let’s not forget that *private island* Sir Bani – this eSIM has been my ride-or-die. 🌴📶

**Why I’m obsessed:**
✅ **Signal? PERFECT.** Like, 5G most of the time. No more “Can you hear me now?” moments.
✅ **Unlimited data? YES.** I’m out here streaming, scrolling, and sharing like there’s no tomorrow.
✅ **Hotspot? ABSOLUTELY.** Sharing is caring, and I’ve been hot-spottingit with my bf's Cell phone and ipad
✅ **Easy to use? DUH.** Set it up in seconds, and you’re good to go.
✅ **Support team? LEGENDS.** They’re quick, friendly, and answer all my random questions (even the dumb ones).

Honestly, if you’re a globetrotter like me, this is a *must-have*. No more hunting for SIM cards or dealing with sketchy Wi-Fi. Holafly keeps me connected, no matter where I am. 🌎💖

If you’re planning a trip, just trust me on this one. Your future self will thank you. 😉✨

Used Holafly now in Dubai, Japan and South Korea. Get service every time. Very cost effective. Easy to install. Thanks Holafly 🤩

Partially refunded by Holafly after the WhatsApp call service failed in Dubai. WhatsApp worked for texts but I was unable to use calls on WhatsApp. I was partially refunded so their customer service team had been amazing to offer this. Thank you