Holafly Reviews 

Worked brilliantly in Dubai and speed was fast for streaming and managed to get 5G in the Dubai Marina for 7 days Unlimited Use

It did work a LITTLE for 2 days a had unlimited data but in the evening when it got crowded on the servers it didn't work. Also got screen shots from them that it didn't work because it was overloaded... I used it in dubai... last days it didn't even work ad all . Worthless peace of poo that what it is . Don't buy waste of money

Used it for the first time, had an unlimited data plan for Dubai and it worked perfectly. It even covered our day trip to Abu Dhabi.

I had a great time in Dubai I had internet all the time was amazing connection was very easy to get to tourist places with internet ❤️🙏🏻🙏🏻

easy setup and reliable connection at a very reasonable cost

I have used holafly twice now - in US and in Dubai - - the user experience has been brilliant! The product is great and works as promised and I never lost connection at any time. Easy set-up instructions helped tremendously! Will be using holafly exclusively for my next few travels!

When it works it’s good. But two times now I cannot connect with Holafly in Dubai. Always a problem in Dubai.

Had some initial issues using the esim but the technical support received was second to none and got me on my way thankfully. Had no issues during the ten days I was in Dubai/Abu Dhabi. Would use this esim again in that region for sure

I use a e-Sim. Perfect connection in Dubai, Abu Dhabi, also Oman . Very good service if you have some questions. The answer in less than two minutes via whats app. Great Company

Exellent service and coverage, even on Dubai desert :-) I was pleasently surprised with customer service helping out

Amazing customer service (via chat).
We used their eSIMs in Dubai in December 2023 and were very pleased. I just purchased new ones for our next trip in February 2024.

Manuela was amazing. First time purchase so will se how it goes. Going from UK to Dubai. But so far, so good. Customer service has been great! Thank you Manuela.

I purchased an e-sim for Dubai & I wasn't happy with the setup process.

Having not used the sim at all, I requested a refund back during August. Unfortunately, it has taken well over a month for me to receive any update on my refund, despite chasing the company several times.

Would not recommend this company to anyone because if you have any issues, it will take weeks to resolve it. Best buying a physical sim.

I recently bought an eSim with unlimited data for use in the UAE Dubai from Holafly unfortunately the speeds I was getting were extremely slow, seemed as if I had a 3G Sim, couldn’t even load Google maps to get around. Complained to customer services sent screen shots of the speed tests, without a resolution. Ended up buying a local sim with extremely fast 5G internet. My recommendation don’t buy a Holafly sim for use in Dubai.

Jonathan was very helpful and although it took sometime at first to get a reply once he answered he was on point and quick

I purchased an e-sim for Canada. I am currently in Dubai and I was able to purchase online. I requested for a refund when I knew that I can only use it upon landing to Canada. The customer service is very helpful and they gave me my refund. Thank you so much for your support.

Worked for me! Was a bit skeptical at first because of some of the bad reviews, but had no other choice as this was the cheapest for me. I think the complaints come from those who don’t really know how to use it. I went to dubai for 5 days and installed it before I left the uk. Once I got to dubai, all I did was switch to use the holafly esim and it worked ! People complaining of it stopping because they’ve gone over 2gb, toggle of all the apps you don’t need when you’re out and away from WiFi as this will preserve the data you have to use whilst on holiday. I just used the bad reviews as a guide how I should use the sim.

Purchased eSim for holiday in Italy and it was great so naturally I didn’t hesitate to buy one for my short stay in Dubai. Unfortunately it was totally useless and a complete waste of money the second time around.

Hector helped me and have me a discount for my Europe/UK trip for 30 days and 5 days Dubai! Awesome assistance

I am honestly shocked that Holafly have such a high trust score. I bought 3 of their sims for 1 month trip to Dubai, UK and EU. I bought the unlimited sims and in Dubai my first sim was slow to begin with (around 15MB/s) but was throttled to less than 1MB/s for downloading “excessive amounts”. I downloaded 2.9GB which isn’t that much.

I told Holafly and they were full of excuses and told me I must be in a bad area. I was in the middle of the city and had 5 bars of 5G. I was told the throttling would be removed at midnight so I waited. The next day the speeds went up to 15MB/s which is still terrible. I asked Holafly why it’s still so slow (I was lucky to load a web site and couldn’t watch videos on Facebook or YouTube) and they said it’s a temporary issue in Dubai with the carrier. I told them I wanted to cancel all sims and get a refund and they said it will be fine soon and assured me it will be better when I get to the UK. It’s also worth noting that their tech support suggestions to reset my carrier settings made my contacts in the messenger app (on my iPhone 14 Pro latest IOS) stopped showing up. I went to an Apple store and used their online support and they were baffled - still not resolved.

Day 1 in the UK and the speeds were similar. I asked to cancel and get a refund and they begrudgingly agreed. I walked up the road in London and bought a “Three” sim that had speeds of 400MB/s (at my hotel where Holafly’s sim underperformed) and cost far less than the Holafly sim.

6 business days later after countless back and forth questions I got a refund minus a handling fee for my EU sim. I thought this was extremely unfair and emailed back and they begrudgingly gave me a refund of my UK sim (minus another handling fee). I’m still trying to get a refund of the Dubai sim.

Holafly’s sims are terrible and I strongly advise anyone to get a local carrier sim at an airport or in a city when they land somewhere overseas as it’s much better for internet and will work. You can also make calls from them easily.