The eSim began To fail two days ago, all of a sudden, and i tried to reset with the IA Holafly assistant. It was necessary to turn off and turn on again, but during the next day, yesterday, many apps... See more
Company replied
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See what reviewers are saying
This was my first time using an eSim. Previously it was always a case of paying the $10 per day Roaming charges with Telstra for a capped amount of data with high charges for additional data. Setting... See more
I had a great experience using Holafly during my trip to the United States! The installation process was super easy and straightforward, and I was able to get everything set up without any trouble... See more
A seamless install, all the instructions were spot on. The date of activation didn’t have an issues either, it started as soon as I needed it and works throughout all the days without any problems rea... See more
Company details
About Holafly
Written by the company
Holafly is an eSIM online store for international travel. They provide internet connection in more than 160 destinations around the world. Customers can choose data plans for trips from 5 days to three months. The key products include eSIMs with unlimited data in Europe, the United States, Mexico, Türkiye, Japan, Italy, France and 40 other destinations.
Features:
- Customized and multilingual 24/7 customer service (English, Spanish, French, German, Italian, Portuguese, among others).
- Holafly has an App so you can manage and monitor your eSIM.
- Multi-operator coverage in many countries.
- Unlimited data plans.
- Top up extra days or data.
Support:
Headquarters:
2 Dubling Langings,
North Wall Quay, Dublin 1, Dublin, D01 V4A3
Legal name:
HOLAFLY LIMITED
Contact info
North Wall Quay, Dublin 1, Dublin, D01 V4A3, D01 V4A3, Dublin, Ireland
- WhatsApp: +16613848482
- help@holafly.com
- esim.holafly.com
You should know
4.7
Excellent
111K reviews
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costa rica
Worse connection ever
We always used Holafly in our trips with good results, but don't buy it for Costa Rica. They use an english company and uses the roaming which has a poor connection or none in most of the country.
September 27, 2022
Reply from Holafly
Hello Laura,
We are very sorry for the experience you had in Costa Rica.
We will be contacting you shortly to provide you with a solution or compensation for what happened.
Thank you,
David.
Costa Rica Traveling
Holafly e-sim card worked very well in our trip. We use it in Costa Rica, they were just a few times were signal was low due to the mountains and rural areas while using GPS. However, I had signal 95-98% of the time during my stay and used Holafly to make whatsup calls, google maps, search on internet, and popular websites such as facebook and instagram. I will buy Holafly again the next time I travel to another place in the world and continue to have internet anywhere. I fully recommended. Thanks!
July 4, 2022
Unprompted review
Trouble with the carrier - but great support
We had some trouble with the carrier in Costa Rica which did not work for some days.
Got a great support & service from Holafly who managed to get this up an running. Thanks a lot for that. Appreciate your help.
Will choose definitely again for my next trip.
June 23, 2022
Unprompted review
Costa Rica
Ordered 2 cards to Costa Rica. One of them didnt work at first but was promptly adressed by holafly.
June 6, 2022
Unprompted review
Reply from Holafly
Hello Itziar,
We are glad to hear that our service met your expectations during your trip to Costa Rica, we appreciate your feedback.
Thank you,
Jefersson.
Great experience.
Fast delivery of SIM card, easy handling, great support service (I used the chat function). Everything worked perfectly (in Costa Rica).
February 20, 2022
Unprompted review
Reply from Holafly
Hello!
We are glad we were able to help you through the chat and that you wrote us this comment.
Thank you
Raquel
Everything worked just fine
Everything worked just fine. I've had internet connectio almost everywhere in Costa Rica, the only thing is the price, it's way more expensive than a regular prepaid simcard from a local company (plus, you can make phone calls with a local simcard)
January 2, 2022
Reply from Holafly
Hello Carlos,
Thanks so much for sharing your opinion on our sim in Costa Rica, we are going to take this opinion as an example of an improvement in our services in costa Rica.
Regard, Jefersson.
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