They had my Norwegian valuta as a display they charged me in a danish valuta and then when I cancelled they charged a service fee. They have many hidden fees and do not want to fix the situation!! Do... See more
Company replied
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See what reviewers are saying
The add on service option is good that is accessible. But somehow the check in luggage price was unexpectedly not included in the promo price. So hopefuly it would be already reflected on the price li... See more
Company replied
Everything was clear, user-friendly and unconfusing. The site is great for selecting the right flight for you in all aspects. The thing that helps a lot is that you also get additional recommendatio... See more
Company replied
A big crazy surprise! When I checkin at the airport today 17 April, Air France and KLM confirm to me that the reserved flight does not exist from Amsterdam to Strasbourg! The flight operate company AM... See more
Company replied
Company details
Information provided by various external sources
Réservation de billets d’avion et d’hôtels en un seul endroit. Assurance, location de voitures, parkings et aubaines sur des billets d’avion pas chers – Nous vous accompagnons à chaque étape !
Contact info
Poland
- esky.fr
3.1
Average
2K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 97% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
too complicated.I'm still not sure…
too complicated.I'm still not sure whether all went right.
I did not get a confirmation nor a ticket? How do I check-in whithout any document? The payment went through on my Credit card, but there is no follow-up??
February 3, 2023
Unprompted review
Reply from Esky
Hello, we are unable to respond to your comment because you entered the wrong booking number. Please write to us using the contact form https://www.esky.com/about-us/contact. In the content, enter the reservation number and the e-mail address to which it was submitted. Best regards, eSky.
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Registrations, registrations….Where is ireference number
Where is ireference number? Last time I got everything on my mail including the receipt, this time nothing. Why complications?
February 2, 2023
Unprompted review
Reply from Esky
Hello, we want to help, but we cannot identify you in our system. If you do not know the booking number, please provide the e-mail address to which it was made. Write to us using the contact form https://www.esky.com/about-us/contact. We will do everything we can to help. Best regards, eSky.
Reply from Esky
Hello, thank you for your opinion, we really appreciate it. Best regards, eSky.
Clear menu structure
January 30, 2023
Unprompted review
Reply from Esky
Hello, thank you for using our website and for appreciating our service. Best regards, eSky.
I have been charged for return flights…
I have been charged for return flights original cost on website cost should be £28 each 1 way invoice came through at €61.17 each with a return journey for same day why? Trying to contact esky to find reason is impossible and you can only rate 5 out of 5 or it doesnt accept the review
January 26, 2023
Unprompted review
Reply from Esky
Hello, if you need help with your booking, please contact us via the contact form: https://www.esky.com/about-us/contact. By selecting the appropriate category and topic. We will do our best to answer your questions. Best regards, eSky.
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I could only book 1 passenger per…
I could only book 1 passenger per flight!!! And I needed 3!!!
January 18, 2023
Unprompted review
Reply from Esky
Hello, your opinion is very important to us, we are glad that our services met your expectations. Best regards, eSky.
Excellent, fast, effective service
January 17, 2023
Unprompted review
Reply from Esky
Hello, thank you for your opinion, we really appreciate it. We wish you a pleasant journey! Best regards, eSky.
Fast and easy to book your flight with…
Fast and easy to book your flight with Esky.
You will also find it a little bit cheaper if you book with Esky.
Well done .
Richard Borg.
January 14, 2023
Unprompted review
Reply from Esky
Hello, your opinion is very important to us, we are glad that our services met your expectations. Best regards, eSky.
Quick answer nice friendly and…GREAT SERVICE8281120
Quick answer nice friendly and efficient employee
January 10, 2023
Unprompted review
Reply from Esky
Hello, thank you for appreciating our work. Best regards, eSky.
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I want to change the date
I want to change the date, i received a mail quickly. Hope to solve.
January 10, 2023
Unprompted review
Reply from Esky
Good morning, we have sent you a message regarding this matter. Please, please check your e-mail. Thank you. Best regards, eSky.
Working website and easy found what you…
Working website and easy found what you need
January 8, 2023
Unprompted review
Reply from Esky
Hello, thank you for appreciating our work. Best regards, eSky.
Reply from Esky
Hello, thank you for using our website and for appreciating our work. Best regards, eSky.
The easy procedure!
January 1, 2023
Unprompted review
Reply from Esky
Hello, thank you for your opinion. We wish you a pleasant journey and in case of any issues we are here to help! Best regards, eSky.
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easy & quick service.
December 27, 2022
Unprompted review
Reply from Esky
Thank you for your feedback; we really appreciate it.
Best regards,
eSky
Very happy with service all staff have…
Very happy with service all staff have excellent skills and friendly. Flight was very good too
December 20, 2022
Unprompted review
Reply from Esky
Thank you for your feedback; we really appreciate it.
Best regards,
eSky
Website easy to navigate and shows a…
Website easy to navigate and shows a wide range of options.
December 21, 2022
Unprompted review
Reply from Esky
Hello, thank you for your opinion, we really appreciate it. Best regards, eSky.
Simple easy to follow.
December 20, 2022
Unprompted review
Reply from Esky
Hello, thank you for your kind words! We are delighted that you chose us for your travel needs.
Best regards,
eSky
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Straightforwardness with prices
I appreciate your straightforwardness with prices. I was choosing between several similar sites, and really got frustrated with difference of start and final price (that can be 150%!)
Your design and process are simple and clear.
Entire transaction completed on your site not redirected to the vendor.
December 11, 2022
Unprompted review
Reply from Esky
Thank you for your feedback — your views are very important to us. We are delighted that our services are meeting your expectations.
Best regards,
eSky
Very good service
December 4, 2022
Unprompted review
Reply from Esky
Thank you for choosing us for your travel needs!
Best regards,
eSky
Great work!
I've been looking for a specific flight for a while. The one I found was competitive and works out great at a super price.
December 3, 2022
Unprompted review
Reply from Esky
Thank you for your feedback — your views are very important to us. We are delighted that our services are meeting your expectations.
Best regards,
eSky
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