While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
2.3
6 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
FRAUDS!!! Ordered my Porta boost charger on Aug 29, til todate, have not received. Sent several emails, they replied once saying order is shipped. That was 1.5 months ago. Asked for refund, no reply! Bought through an ad on instagram… seriously IG should scan through their ads to remove such scammers!!! Feel so cheated & it was not cheap !!!
These guys are terrible and it’s a total fraud. I found and ordered the product through an Instagram ad so I thought it would be legit. WRONG. I ordered mid August, it’s the end of October and still haven’t received the charger I ordered. I’ve emailed multiple times and they’ve responded with BS assurances and blame COVID. I’ve asked several times for a refund and they’ve avoided my refund request. Do not be fooled do not buy from this company. I’m also very frustrated that Instagram allows fraudulent companies to advertise on their platform. Terrible job protecting customers, Instagram. That’s the last time I buy a product through your ads.
DO NOT BUY FROM THIS COMPANY
I have still not recieved my order and the tracking only says the order is still at the warehouse.
Dont order anything because they will not send you anything. Just take your money.
SCAM - AVOID AT ALL COSTS.
I clicked this through a Facebook ad. It's been more than 3 months since my order, and the support email keeps saying "your order is on its way", "because of covid there has been delay" , "here's the tracking number" which has no information. Of course there's no product that was shipped. SCAMMED by this company - ESNTL.
Their contact details:
bnkrp.helpscoutapp.com
Be aware of this company and think twice before placing the order!
I have lost my money, since the goods have not arrived during 4-month time.
To my request for money return the only answer I get is: "We can assure you your order is still on the way".
Meanwhile, if I track my order in their home page, I get the following message: "These items have not yet shipped".
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.
