Espadrille Reviews 

614
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 44 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality and exceptional comfort of the shoes, describing them as beautiful, authentic, and meticulously well-made. Reviewers frequently highlight the super fast and prompt delivery service, often noting that their orders arrived quickly, sometimes even the next day. People are delighted with their purchases, finding the products stylish and exactly as expected, which often leads to repeat buys. Many also appreciate the helpful customer service, particularly regarding sizing assistance and efficient exchange or refund processes.

What people talk about most

Product

Reviewers highlight positive aspects of the product, consistently praising the quality, comfort, and accurate... See more

Quality

Users describe positive interactions with quality, consistently praising the high quality and comfort of the... See more

Delivery service

People report positive experiences with delivery service, consistently highlighting its speed and efficiency.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

A genuine and lovely family run company, they sent me the wrong colour by accident and very kindly called me to have a chat and apologise but it turned out I preferred the colour they had sent me! The... See more

Rated 5 out of 5 stars

I have purchased from Espadrille before. I have bought 2 pairs of the Leather sandals and a pair of espadrilles and the shoes never disappoint. They are great quality and extremely comfortable. The... See more

Rated 5 out of 5 stars

Shoes are perfect. Not like anything offered on high street stores. Beautiful leather and a choice of height to suit all. Delivery was super quick and returns are clearly explained if needed.

Rated 5 out of 5 stars

Beautiful and comfortable espadrilles. The only shoes I’ll need this summer. I wish I’d discovered them earlier. The customer service was exceptional.


Company details

  1. Shoe Store

Written by the company

Our aim was to find small family run artisan shoemakers, but what we found was generations of design, knowledge, and innovation that had been passed down from father to son, and mother to daughter. The shoes we discovered whilst travelling had been the choice of summer footwear for women of all ages for many years due to their meticulous detail and fine quality. The local women fully supported every artisan shoemaker we found and it was easy to see why. Every pair of espadrilles thoughtfully created were as unique and special as the woman who wore them.


Contact info

4.9

Excellent

TrustScore 5 out of 5

614 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(614)

47 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent customer service

The customer service of this company is superb. I purchased a pair of Espadrilles and when they arrived they were too small. I ordered the next size up and they were too big. I spoke to the company who explained the shoes are handmade so vary in sizes. He sent me a further 2 pairs of each size (at no extra cost to me). I have today returned the unwanted shoes and kept a pair that fit. Not many companies would offer that level of customer service. Well done Espadrilles.co.uk and thank you.

May 31, 2023
Rated 5 out of 5 stars

My second order.

This is the second order I have placed. The espadrilles are so comfortable and well made. They arrived within the time frame, in fact quicker than I was expecting and the shoes were well packaged. Very happy with the shoes and great service from this company.

June 4, 2023
Rated 5 out of 5 stars

Gorgeous…

Very quickly dispatched and the espadrilles are absolutely beautiful. A perfect fit for someone who has recently had bunion surgery on both feet. Thank you.

May 30, 2023
Rated 5 out of 5 stars

Exceptional quality

Exceptional quality. Colors and service. Only concern is if one had to return a pair of espadrilles the cost I was rod is $106. US dollars Almost ad much as the shoes

May 24, 2023
Rated 5 out of 5 stars

Beautiful shoes

Beautiful shoes, in my small size 2 !! So comfortable and elegant.
Arrived beautifully packaged in 3 days will be back for more in different colours x

May 28, 2023

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look