Essential Derma Reviews 219

TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

So far so good! I purchased the .5mm roller to tackle fine lines, dull complexion and overall skin appearance. I’ve been following the schedule supplied by EssentialDerma and after 2 sessions I am al... See more

Rated 5 out of 5 stars

Since purchasing a little over a month ago, Ive only used my 1mm roller 3 times. No great difference yet to deep lines and enlarged pores but I believe my complexion is noticeably fresher and heal... See more

Rated 5 out of 5 stars

I'm 5 weeks into my 8 week schedule and can already see my skin looks clearer, smaller pores and wrinkles around my jaw are less noticeable. Very happy with my results so far. Looking forward to seei... See more

Rated 5 out of 5 stars

I purchased the .5mm roller to tackle fine lines, dull complexion and overall skin appearance. I’ve been following the schedule supplied by EssentialDerma and after 2 sessions I am already seeing an i... See more

Company details

  1. Skin Care Clinic
  2. Pharmacy

Information provided by various external sources

Essential Derma is Australia's Highest Quality Derma Roller on the market. All of our rollers come with warranty and are 100% Safe. We are a leading skin care range that is loved by thousands of people world wide.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

219 reviews

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Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

I love this product

I honestly love this product. I have noticed an immediate change in my skin since using it and so have my friends. It’s a little painful but you quickly get used to it and the glowing, plump and hydrated skin is the best result!

September 30, 2020
Unprompted review
Rated 5 out of 5 stars

Excellent roller

The best roller I've used. I've seen results after using it twice. Stretch marks have been significantly reduce. Will recommend this to anyone wanting to reduce the appearance of stretch marks.

September 28, 2020
Unprompted review
Rated 5 out of 5 stars

Amazing service from the essential…

Amazing service from the essential Derma team. All my questions answered very quickly and product only took a few days to arrive. My first use was the roller was easy and didn’t hurt at all, can’t wait to start seeing results.

July 28, 2020
Unprompted review
Rated 5 out of 5 stars

An absolute beauty

An absolute beauty! I was a little skeptical but the difference in crazy! My skin feels so much more smoother and is already looking much better ! The service was really good as as well, was a really happy customer, they are a very good team!

July 27, 2020
Unprompted review
Rated 5 out of 5 stars

.05 roller and C serum

I purchased a .05 derma roller and vitamin C serum, which I received within 4 days which is excellent. Extremely happy with the roller. It’s excellent quality and both comfortable and easy to use. I think that the detachable feature of the roller head is great meaning you can use different size rollers on the one handle. The vitamin C serum feels great on my skin and is gentle but still delivers great smoothing results. I’ve only had the products for a short time but so far very happy with them and look forward to continued positive results in the future.

July 26, 2020
Unprompted review
Rated 5 out of 5 stars

It's perfect product

It's perfect product. Working on my skin. My skin care routine products are absorbed very good after using dermo roller. Also quality of product is 5 stars

July 26, 2020
Unprompted review
Rated 4 out of 5 stars

I had to wait nearly 2 weeks for my…

I had to wait nearly 2 weeks for my item to come

July 22, 2020
Unprompted review
Essential Derma logo

Reply from Essential Derma

Hi Ursula,

Thanks for your review!

We're sorry that shipping for your order was much slower than average. In the current Covid time some deliveries are taking a little longer than usual, so we are deeply sorry about this.

Please reach out to us before your next order and we'll ensure your delivery is upgraded to express post free of charge.

Thank you for being a great customer!

Rated 5 out of 5 stars

Very impressed

I've been looking for a Dermaroller for a while now and choose to purchase this one based on the reviews and needle depth. I've only used it once but I already noticed my skin more glowy. It did tingle when I used it but not unbearable. I can't wait to continue seeing results.

July 20, 2020
Unprompted review
Rated 1 out of 5 stars

Bad customer service

Parcel was delivered to wrong place. They did not care and just sidestepped the whole complaint. Do not use thieves

July 15, 2020
Unprompted review
Essential Derma logo

Reply from Essential Derma

Hi Mubarek el-hassan,

I'm sorry you've had a bad experience. In your case, the parcel was delivered to the address you provided us with. You noted in your email that "The parcel was left at a company which is not mine".

Upon looking at your delivery address on file we can see that your quoted address does not mention any business name. If there are multiple businesses at your delivery address, your best option is to ask at the central mail point of the building to see if someone else has your parcel.

For future online orders please ensure your delivery address is correct and contains any business name information if using a shared business address. This will stop any issues with getting deliveries to addresses that share the same building or mail room.

Sorry again for your bad experience :(

You can contact us by email any time for help to resolve this issue.

Rated 5 out of 5 stars

Vitamin C serum

I use the serum morning and night and am loving the amazing results on my skin. Non greasy and easy to apply. Looking forward to seeing my skin in a few months. Very exciting!!

June 20, 2020
Unprompted review

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