Essential Foods Direct Reviews 

127
TrustScore 3 out of 5

3.1

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Review summary

Created with AI, based on recent reviews

Evaluating 48 reviews, most reviewers were somewhat happy with their experience overall. Many customers praise the staff for their excellent service and helpfulness, often assisting with purchases. Reviewers also frequently highlight unbeatable prices and great deals, allowing them to stock up on various quality meats and seafood. Conversely, a small portion of people felt dissatisfied with product quality and value. Many reported receiving small, low-quality, or unusually textured meats that did not match expectations or advertised descriptions. People also expressed dissatisfaction with pushy sales tactics and a perceived lack of transparency regarding product details and actual weight.

What people talk about most

Product

Reviewers mention ambiguous feedback about product quality, with many expressing satisfaction with the taste... See more

Quality

Customers had ambiguous experiences with quality, with many expressing significant dissatisfaction. Reviewers... See more

Staff

People report positive experiences with staff, highlighting their politeness, respect, and helpfulness.... See more

Price

Consumers find price to be ambiguous, with many reviewers expressing satisfaction with the deals and... See more

Value for money

Users describe ambiguous interactions with value for money, with some consumers expressing significant... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Super great and really fun I was greeting with good energy and customer serves. I great respect to the people that can work all day in any weather and still keep good energy and good smiles.there’s d... See more

Rated 5 out of 5 stars

My experience with Essential Foods Direct was amazing!! The amount of meat I got for the money I spent is CRAZY!! The quality of the steaks, chicken, pork, and seafood is Ruth's Chris Steak House qual... See more

Rated 5 out of 5 stars

What a great deal. Happy customer. Purchased the steak, chicken and seafood for my 4th of July cookout. Ending up getting a great deal and stocking up my freezer. Meat was tender and had great fla... See more

Rated 5 out of 5 stars

Saw this sale driving by. Pulled in to check it out, with intention on not buying anything. Kyle noticed me, immediately greeted and helped me. Needless to say he talked me into it, with in a few m... See more


Company details

  1. Meat Products Supplier
  2. Meat Wholesaler
  3. Online Food Ordering Service

Written by the company

Welcome to Essential Foods Direct, your trusted frozen prepackaged meat delivery service. Enjoy 100% All-Natural American Steak, Chicken, and Pork. Our product is unlike the rest and delivered directly to your doorstep.


Contact info

3.1

Average

TrustScore 3 out of 5

127 reviews

5-star
4-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.1

All reviews

(127)

49 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Better than Ruth's Chris Steak House

My experience with Essential Foods Direct was amazing!! The amount of meat I got for the money I spent is CRAZY!! The quality of the steaks, chicken, pork, and seafood is Ruth's Chris Steak House quality, if not better!! Thank you Essential Foods Direct!!!

October 31, 2025
Unprompted review
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Rated 5 out of 5 stars

Great Experience

Great Experience, loaded up on steaks, chicken, and seafood! Completely filled my deep freezer! Thank you guys so much!! Cooked the T-Bones last night, they were amazing!

November 1, 2025
Unprompted review
Rated 5 out of 5 stars

Yummy Steaks

Great Deal! The wait was definitely worth it! The guys had water to give us in line & even helped carry out the meat to our car!

September 11, 2025
Unprompted review
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Rated 1 out of 5 stars

SCAMMED

Totally got scammed by the guy in Tulsa, Ok the deal was not what he tried describing he totally took advantage of me because I’m female by myself. $200 for steaks that didn’t add up to the weight on the box also didn’t get the ribeyes he said were in the box. Waste of money. If I could return I would.

October 14, 2025
Unprompted review
Rated 1 out of 5 stars

Terrible taste

Terrible taste, too tough to chew. Bad smell..
The ranch steaks are too thin and fall apart. Noe even good for sandwiches!
We've asked for a refund for the worst meat we've ever had.

July 5, 2025
Unprompted review
Rated 1 out of 5 stars

Something other than beef

The steaks are very small the picture that is shown is not what you get and I'm actually very curious to know what the actual ingredients are for the supposed steakburger that they have. The way that dog food smells is the way that the steak burgers taste. The meat box that we bought so we grill our meat on charcoal grill it grills really weird it's doesn't even have a meat look to it so I am very curious to know what they are using. I could be wrong but honestly I think that they're using something other than beef.

July 18, 2025
Unprompted review
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Rated 1 out of 5 stars

Don't Do It...total rip-off!!!

The ribeyes were about 12mm thin and about 3.5 - 3.8oz each and some of the 20 were a different chewier cut. Some of Filet Mignon filets (very small) were folded over to make it look like they were whole medallions. Don't do it!!!

June 6, 2025
Unprompted review
Rated 1 out of 5 stars

BEWARE SCAM!!!

BEWARE SCAM!!!
They dont deliver as advertised!
*They have fake customers posting misleading pictures
*Then delete my comments when I say something about it
*It's low quality
*Theyre paper thin steaks
*They have a rating of 2.6 on trustpilot.com
*They change their name often
*They won't discuss prices or answer any questions about weight or quality until you get to the front of the line.
*Then they use aggressive sales tactics
*Pressuring you to hurry up and using flashy presentation along with unnecessarily huge packaging

May 23, 2025
Unprompted review
Rated 1 out of 5 stars

I sold this horse meat door to door for…

I sold this horse meat door to door for 13 years. Save your money and time , these guys are con artists , Gypsies that travel the country ripping people off , ex cons , dope heads , just avoid them and the stress and brain damage.

May 20, 2025
Unprompted review
Rated 1 out of 5 stars

Bait and switch

Bait and switch. The steak wasn't pink once thawed, had a roast beef smell or real weird smell. It thawed quickly like it was fish. It look like dollar tree steaks. Dark brown color and very small. I had to call my bank to get my money back. They bait and switch you because my box was $300 but they gave free fish, shrimp and crab cakes to get me to buy it and a coupon. Great sales people. THEY KEEP BLOCKING ME TOO FROM DIFFERENT PAGES.

May 9, 2025
Unprompted review
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Rated 1 out of 5 stars

Scam & Laughable Quality.

horrible quality meat. One is not low enough. This is a scam. if you don't believe me, get on their social media and watch how they will delete any messages to you if you ask them any questions at all like oz of steak in $40 deal, if they put additives in their meat to try to make some tastes better. etc. do it. send a message or post something like that on social media and watch it go bye-bye. you might even get blocked lol they delete messages and comments within minutes. That's why all their Facebook post appear to be just positive.

May 7, 2025
Unprompted review
Rated 1 out of 5 stars

The quality of the meat is awful

The quality of the meat is awful. Our shrimp were rotten upon defrosting and had the poop tracks still in them. The lobster was bad. The chicken was slimy and smelled rotten. THE COMPANY LOVES DELETING NEGATIVE REVIEWS, which is terrible and shows how shady they are. The food quality for the price is just not worth it.

April 5, 2025
Unprompted review
Rated 1 out of 5 stars

This company is a waste of money

This company is a waste of money. The advertisement shows 20 rib eye steaks for $40 but they are as thin as asada steak. Not worth it. The guy selling got irritated when I didn’t have cash and kept telling me I would be charged extra fees to use my card. Customer service definitely needs work.

April 26, 2025
Unprompted review
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Rated 1 out of 5 stars

I went to this truck today in…

I went to this truck today in Marysville stood in line for an hour . Remind you the advertisement says cash , credit , debit and ebt accepted. We get up to make our purchase we’re only interested in the ribeye deal the guy said well I only accept cash for the ribeye deal but since you stood in line I will accept the card this time he was very rude when he said it. I told him nicely that it should be put on the advertisement cash only for the ribeye deal he and again he was very rude and said I just told you I would accept your card why does it need to be on my sign. As for the other meat deals they are highly overpricing for what looks to be fake meat . Unfortunately I didn’t read reviews before buying the ribeyes. I will never again make a purchase with this company. These people need to work on how they talk to customers . Good customer service is importing in the sales department not rude disrespectful a**holes . The same sales guy got into a yelling argument with the gentleman behind me that was upset by another situation .

April 20, 2025
Unprompted review
Rated 1 out of 5 stars

Dishonest High Pressure Shady Sales Tactics

Spent over an hour waiting in line. The "menus" only give an obscure idea of what they're actually offering. You cant just buy some ribs, some chicken, some steaks, you have to buy each $300 box or nothing at all. Prices aren't revealed until you arrive at checkout where you are placed under a tent setup at the back of the truck where a meat salesman pitches a high pressure sales tactic to spend $300-$600 claiming if you don't buy now the deal will be gone forever. You just spent an hour in line and you don't want that time to be wasted, so they've placed the hook in front of you and know that you will more than likely bite. They don't give you time to make an informed decision. All around very shady way of doing business and for the amount I paid ($226) I don't feel like I walked away with a good deal, I paid pretty average prices for each steak and patty. They are all frozen so forget that fresh taste you get buying from your local deli. I recommend staying far away and supporting your local deli instead. I felt like I was buying a used car, not meat. Honesty is hard to come by these days and this company has a lot to learn. They know if they were honest and upfront with their pricing then they wouldn't sell nearly as much.

April 19, 2025
Unprompted review
Rated 1 out of 5 stars

Has additives and gluten

I spent $210. on a beef bundle. When I got home I realized they had an ingredient list which includes sugar, natural flavors, natural flavoring, yeast extract and one box also included dextrose and maltodextrin. I have reached out to them every way possible and now they have blocked me on all platforms. They claim farm to table, no additives and gluten-free but added yeast extract has gluten and obviously it does have additives.

April 6, 2025
Unprompted review

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