I love shopping at Essenzi because of the great range of niche and designer perfumes they carry. As someone who loves amber scents, I was excited to take advantage of their Ramadan offer and finally g... See more
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I honestly dont know where to start , I am thrilled with my purchase! The website was very user-friendly, and I found exactly what I was looking for. Shipping was incredibly fast—arrived two days ahea... See more
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As a collector, I buy numbers rod perfumes monthly. Usually niche perfumes. I use few companies but I enjoy Essenzi as customer service is top notch. Raman was always helpful and any time I had any qu... See more
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Just received my Chanel Eau Tendre from Essenzi and I’m extremely happy with the purchase. The price was excellent, delivery was smooth, and the product arrived in perfect condition. They also include... See more
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Company details
Written by the company
Essenzi.com is a premier online destination for luxury beauty and fragrance enthusiasts. Specializing in a broad range of authentic products, Essenzi.com brings the world’s most coveted brands directly to customers' doorsteps. The company’s extensive catalog includes top-brand perfumes, fragrances, cosmetics, skincare essentials, and thoughtfully curated gift sets, ensuring there is something for every taste and occasion.
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4.4
Excellent
63 reviews
Replied to 100% of negative reviews
Typically replies within 2 weeks
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Very helpful to solve the issue and…
Very helpful to solve the issue and quick delivery!
February 13, 2026
Unprompted review
Reply from Essenzi Perfumes
Hi Olga, thank you for your kind feedback! We’re glad we could quickly resolve your issue and ensure a smooth delivery. Your satisfaction is always our top priority. We truly appreciate your support and look forward to serving you again soon! ✨
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Fast shipping & good customer service
February 5, 2026
Unprompted review
Reply from Essenzi Perfumes
Hi Mark, thank you for your kind feedback! We’re glad you’re happy with our fast shipping and customer service. Your support truly means a lot to us, and we look forward to serving you again soon! ✨
Highly trusted and great customer service
Update : the customer service contacted me and offered a refund or a replacement unit. They did that within a week. Thanks for the trust and they are highly recommended !
I’ve been skeptical about the price yet I decided to buy 3 bottles worth almost 400 AED after discount. I am greatly disappointed as the fragrances don’t last at all. Been using fragrances for almost 25 years and I have never faced such a situation where the eau du Parfum smell doesn’t even stay in the clothes. I even asked their customer service on whatsapp and they never replied about such a situation. Extremely disappointed and would never buy from them again. I’d rather pay an extra to get something genuine than to be fooled like this again.
February 11, 2026
Unprompted review
Reply from Essenzi Perfumes
Hi Adham,
Thank you for sharing your feedback. We’re truly sorry to hear about your experience and understand how disappointing this must have felt — especially as a long-time fragrance user.
We would like to clarify that your complaint was received on the 10th, and our team responded the very next day. However, due to the high volume during Ramadan and temporary staff shortages, there may have been some delay in follow-up communication, and we sincerely apologize for that.
As discussed, your unit was replaced with a new one last Thursday to ensure your satisfaction. At Essenzi, we stand firmly behind the authenticity of all our products, and customer trust is extremely important to us.
If you still have any concerns, please don’t hesitate to reach out to us directly — we are always here to assist you.
Warm regards,
Team Essenzi.com
The customer service was wonderful
The customer service was wonderful, and my perfumes arrived right on time. I loved the packaging, and my perfume smells absolutely divine!
February 2, 2026
Unprompted review
Reply from Essenzi Perfumes
Hi Iyne, thank you so much for your lovely feedback! We’re delighted to hear that our customer service, timely delivery, and packaging met your expectations — and even happier that you loved the fragrance itself. Your kind words truly mean a lot to us. We look forward to welcoming you back again soon! 🌸✨
Original fragrances and great prices
Original fragrances and amazing discounts with incredible prices and really fast delivery
January 31, 2026
Unprompted review
Reply from Essenzi Perfumes
Hi Mohamed, thank you for your wonderful feedback! We’re delighted to know you loved our original fragrances, amazing discounts, and fast delivery. Your satisfaction truly motivates us to keep offering the best value and service. We look forward to serving you again very soon! ✨
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Fast delivery and great quality…
Fast delivery and great quality perfumes...
February 4, 2026
Unprompted review
Reply from Essenzi Perfumes
Hi Julius, thank you for your kind feedback! We’re happy to hear you loved our fast delivery and the quality of our perfumes. Your support means a lot to us, and we look forward to serving you again soon. 🌟
I got some perfumes due to sale
I got some perfumes due to sale, prices is under market, legit and fast delivery..
February 2, 2026
Unprompted review
Reply from Essenzi Perfumes
Hi S. Fatih Gündüz, thank you for sharing your experience with us! We’re glad you enjoyed our sale, competitive pricing, and fast delivery. It’s great to know you found everything legit and up to your expectations. We truly appreciate your support and look forward to serving you again soon! 😊
I will not be purchasing from this shop…
I will not be purchasing from this shop again. My experience was very disappointing, as I was not informed whether my order would be fulfilled or cancelled. Additionally, the customer service was neither helpful nor courteous.”
November 22, 2025
Unprompted review
Reply from Essenzi Perfumes
Hi, Ric Barra, THis is Essenzi.com Online Trustpilot Profile. regarding our Retail purchase matters kindly contact them or message them. and we appreciate your concern and hope this will be resolved.
Additionally this review may impact our online performance, So, we kindly ask you to remove this negative comment from this profile.
I would never have thought that such…
I would never have thought that such fast delivery service, discounts and wonderful original products would be available. I've been using this website for a year now and I'm happy! I recommend it to everyone5*
October 25, 2025
Unprompted review
Reply from Essenzi Perfumes
Hi Raisa, thank you so much for your wonderful words and for being with us for over a year! 🌸 We’re thrilled to know you’re happy with our fast delivery, great discounts, and authentic products. Your recommendation truly means a lot to us — customers like you inspire us to keep delivering the best! 💛
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Highly recommend
As a perfume collector I’m very happy with their perfumes, variety of choice, excellent service and delivery. Also I was Lucky to be Friday winner, Got Penhaligons discovery set.
October 11, 2025
Unprompted review
Reply from Essenzi Perfumes
Thank you soo much Jelena for your kind words. we hope you like our gift.
Great service, delivery and product experience
Great service, customer support and quick delivery. They seem to be authentic perfume retailers, I got a very good price and tested the perfume. Seems authentic, satisfied with my purchase.
October 8, 2025
Unprompted review
Reply from Essenzi Perfumes
Hi Rehan, thank you so much for your kind words! We’re delighted to hear that you’re happy with our service, delivery, and pricing. At Essenzi.com, we take pride in offering only 100% authentic perfumes at the best value. Your satisfaction truly means a lot to us. We look forward to serving you again soon!
Friday Fortune Winner
It felt pleasant to get a gift in the Friday Fortune draw as a loyal and frequent customer. Thanks Essenzi for awesome gift.
Looking forward to more..
October 3, 2025
Unprompted review
Reply from Essenzi Perfumes
Hi Ahmed, we’re so happy to hear that you enjoyed your Friday Fortune gift! Your continued support as a loyal customer means the world to us. Thank you for being part of the Essenzi family — we can’t wait to surprise you again soon! 🌟
I will be honest they are the best
I will be honest they are the best,
But I still need them to offer cheaper contacts to ship to Nigeria, as I am a very good customer of theirs.
September 25, 2025
Unprompted review
Reply from Essenzi Perfumes
Thank you so much for your kind words, Iteli Sammy. We are pleased to hear this from you. And as for the shipping and pricing, no worries, as we are expanding to many other GCCs and will have a better price for you in the coming days.
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Reply from Essenzi Perfumes
Thank you so much, Rani, for your kind words! We’re delighted to know you enjoyed our service. Your satisfaction means the world to us, and we look forward to welcoming you again at Essenzi Perfumes.
Great perfume and fast delivery
Great perfume and fast delivery. Also constant follow up.
September 4, 2025
Unprompted review
Reply from Essenzi Perfumes
Thank you, Bassem, for sharing your experience! We’re glad you loved the perfume and appreciated our quick delivery and follow-up. At Essenzi Perfumes, we aim to make every step of your fragrance journey smooth and enjoyable. We look forward to serving you again soon.
Great services and also it came woth…
Great services and also it came woth girft which i adored
September 4, 2025
Unprompted review
Reply from Essenzi Perfumes
Thank you for your lovely feedback! We’re so happy you enjoyed our service and the little gift—we love adding those special touches for our customers. Your support means a lot to us, and we can’t wait to welcome you back to Essenzi Perfumes.
I bought a Ralph Lauren blue
I bought a Ralph Lauren blue. Smell doesn’t stay long, it only lasts 2 hours and it’s gone. Really disappointing! Spoke to the manager, unfortunately they can’t make an exchange
August 25, 2025
Unprompted review
Reply from Essenzi Perfumes
Thank you for sharing your feedback with us. We’re sorry to hear that Ralph Lauren Blue didn’t meet your expectations. Longevity can vary depending on skin type, environment, and fragrance concentration, and we completely understand your disappointment.
Please note, this Trustpilot account belongs to Essenzi Perfumes Online Store. For any shop purchase, an invoice is required to process refunds or exchanges, and once a perfume is opened, exchanges are unfortunately not possible. We only sell 100% authentic products sourced through official channels, and our team would be happy to guide you toward a fragrance with longer-lasting performance to better suit your preference.
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Good customer service
Good customer service, authentic products at very good prices.highly recommended .thanks
August 28, 2025
Unprompted review
Reply from Essenzi Perfumes
Thank you, Girlie, for your kind words! We’re so happy you enjoyed our customer service and found our authentic perfumes at great prices. Your recommendation means the world to us, and we look forward to serving you again at Essenzi Perfumes.
As a collector
As a collector, I buy numbers rod perfumes monthly. Usually niche perfumes. I use few companies but I enjoy Essenzi as customer service is top notch. Raman was always helpful and any time I had any questions, he’d be very efficient. All perfumes are original as they supposed to be and there is big collection and availability of rare niche perfumes, which I love. It’s great as often they have promotions which we all love. I just now purchased Mafa and looking forward to my delivery.
August 23, 2025
Unprompted review
Reply from Essenzi Perfumes
Thank you so much for your kind words and continued trust in Essenzi. We truly appreciate your loyalty as a collector and are delighted to know you value our customer service, collection, and authenticity. Raman and our team are always happy to assist you. We hope you enjoy your new Mafa, and we look forward to serving you again soon.
First time ordering and will definitely…
First time ordering and will definitely use again. Some amazing bargains on the site and they resolved a delivery issue we had very easily.
Well recommended
August 13, 2025
Unprompted review
Reply from Essenzi Perfumes
Thank you so much, Arran, for trusting us with your first order! 🌸
We’re delighted to hear you enjoyed the bargains on our site and that our team could quickly resolve the delivery issue for you. Your recommendation means a lot to us, and we can’t wait to welcome you back for your next purchase at Essenzi Perfumes. 💫
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