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Review summary

Created with AI, based on recent reviews

Evaluating 152 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company for its excellent products, highlighting their quality and effectiveness, especially for skincare and anti-aging needs. Many people appreciate the fast shipping and efficient order processing, often receiving their items sooner than expected. The customer service is frequently described as outstanding, with reviewers noting the helpfulness, responsiveness, and overall positive attitude of the support team. However, some customers reported issues with their orders, including administrative issues related to orders, products being out of stock after purchase, and difficulties with refunds or order fulfillment. A few people also mentioned concerns about melted ice packs upon delivery, though the product quality was generally unaffected. Additionally, some international customers were surprised by unexpected customs charges.

What people talk about most

Product

Customers consistently note positive experiences with product quality and selection. Many reviewers praise... See more

Delivery service

Customers consistently express high satisfaction with the delivery service. Many reviewers highlight the... See more

Order

People report positive experiences with order. Many customers praise the easy ordering process, fast... See more

Quality

Consumers find quality to be positive, consistently praising the high-quality products, from aesthetic beauty... See more

Customer service

Reviewers highlight positive aspects of customer service. Customers consistently praise the customer service... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Legit company. Offered 3 payments method like Remittly, Wise and Bank wire transfer. Smooth transaction and very fast shipping. I placed and paid my order Sunday I got Wednesday. Free shipping for ord... See more

Rated 5 out of 5 stars

If you’re into Korean skin care/innovations like stem cells or PDRN boosters, do yourself a favor and stock up. Their products , customer service, shipping times are among the best! My skin has neve... See more

Rated 5 out of 5 stars

Like most of you I've spent hundredssss of hours researching all the sites, looking at all the pics, and you get to a point where you are finally ready to DIY. Now you stress over finding a reputable... See more

Rated 5 out of 5 stars

Estaderma has the best prices, products, customer service, and fast shipping. I live in Indiana, and always receive my products in less than a week. You also earn points on orders, which can be applie... See more


Company details

  1. Cosmetics Store
  2. Beauty Products Wholesaler
  3. Beauty Supply Store

Written by the company

Our aim is to build a long term relationship, to provide quality service for you, from your side you need to be involved in this great adventure to the world of boundless beauty. We know how hard it is to find the right individual product for you, among thousands of brands, not efficient, poor quality and fake products. We are a group of elite specialists, who decided to use applied experience and create a unique, stable, professional platform for the beauty esthetic qualitative Korean products for you. We are an open-minded creative team, who have seen other companies making mistakes with the wrong attitude and strategies. Our mission is to build a special platform, where you can enjoy online shopping and find the right qualitative products at the best price. We would like to find a solution, whether it be retail or wholesale purchase, to make your skin or body look better or your business grow. We are an Estraderma, a new generation innovative aesthetic company.


Contact info

4.8

Excellent

TrustScore 5 out of 5

521 reviews

5-star
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Replied to 40% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Will continue to be a loyal customer

Will continue to be a loyal customer to Estaderma! Their products are of the highest quality and are super easy to order. I live in florida and have never had any issues. I am able to reconstitute the botox with such ease. Highly recommend!

January 9, 2025
Unprompted review
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Rated 5 out of 5 stars

Wonderful empire

Wonderful empire, super attentive staff, wonderful products and it arrived here in Sweden in just 3 days, I'm super happy and I recommend it 10/10

April 25, 2025
Unprompted review
Rated 5 out of 5 stars

i am a customer for an over then 3…

i am a customer for an over then 3 years. Outstanding customer service. This company never disappoints. All products are fresh and up to date. I love how professional you do customer service. All I can say is Thank you! You have been absolutely amazing.

October 30, 2024
Unprompted review
Rated 5 out of 5 stars

Trustworthy and reliable company

I’ve bought from this company multiple times, and I’m very pleased with them. I’ve bought a variety of products. They’re 100% legit, and provide excellent customer service.

January 9, 2025
Unprompted review
Rated 5 out of 5 stars

Great service and products

I have been ordering from Estaderma since 2023 and I’ve always been very happy with the process and products I’ve purchased. I was a little apprehensive at first regarding the payment process but there’s never been an issue and the once payment is received they ship the products very quickly. I use Remitly to send payment. Two things I’d recommend to anyone making a purchase with Estaderma…..1. Always add the $5 ice bag to the order, especially if ordering injectable’s 2. Always check the “No adult signature needed” box because if FedEx try and deliver and you’re not there to sign, it’s usually at least another 24 hrs before there’s anyway to get your delivery, and that’s extra time your products could be sitting in a hot van getting spoiled.

April 25, 2025
Unprompted review
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Rated 5 out of 5 stars

Estaderma has been an amazing company…

Estaderma has been an amazing company to order my products from over the last 5 years!
Their customer service is top-notch! Packages come quickly and the products are superior on all levels. I will never be without Miracle L, Exosomes, Nabota or threads of all sizes! I have literally erased 10 years off of my face

May 7, 2024
Unprompted review
Rated 5 out of 5 stars

Top notch company for top notch products

I have ordered several times from Estaderma and have had no issues with anything that I've ordered. The products have come exactly as described, fast, and with ice packs to keep them safe during transportation. The ease of using a credit card to pay has been a top priority and Estaderma reaches that expectation.

March 10, 2025
Unprompted review
Rated 5 out of 5 stars

Nice sales and Discounts

I have been using Estaderma for about 2 years now. Love the servirse, fast shipping and that they have a lot of products! They have nice sales with good discounts!

December 24, 2024
Unprompted review
Rated 5 out of 5 stars

no problem buying from abroad

I was nervous buying from abroad, but I quickly learned that they were a trusted vendor, and I've bought from them about a dozen times over the past 2 years. Some of my favorite items include their skin boosters (Ronas & Hyaron). They are very professional and I'm so happy I found them! And I love their frequent, generous sales too! Thank you Estaderma!

April 24, 2025
Unprompted review
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Rated 5 out of 5 stars

Love Estaderma

I’ve been ordering from Estaderma since ‘22. Their customer service is fantastic. My questions have always been answered in a timely manner. One of my orders was missing an item. No issue at all. They shipped the missing item immediately and to my surprise they even sent extra face masks.

November 20, 2024
Unprompted review
Rated 5 out of 5 stars

Good service

I have used this site for a while and have not had any issues with shipping or products I have ordered. They are also helpful answering questions asked by emails. The only downside is that they take a while restocking items (particularly juvelook). All the items I have bought have been genuine and they ship out very fast.

April 24, 2025
Unprompted review
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Rated 4 out of 5 stars

High quality products, and responsive team

I’ve been consistently ordering from Estaderma for over two years now and overall, I’m really happy with their service. The products are great, and the staff is always quick to respond to any questions. A couple of times, items were missing from my order, but they were very professional and immediately sent the missing products once it was brought to their attention. There have also been occasional delays due to stock or high demand, but they always kept me informed. I appreciate their customer service and will definitely keep coming back!

March 8, 2025
Unprompted review
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