HBXL Estimating Service Reviews 

12
TrustScore 4 out of 5

4.1

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  1. Construction & Manufacturing

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HBXL Estimating Service & Plans Service for Builders. Fast, quality Estimating & Take-Off Service for builders. Building Plans Service for home extensions.


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4.1

Great

TrustScore 4 out of 5

12 reviews

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4.1

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(12)

2 reviews in the last 12 months

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Rated 5 out of 5 stars

Exceptional Self-Build Cost Estimation Service – Worth Every Penny!

I was extremely impressed with the quality, detail and professionalism of the building cost estimation reports and spreadsheets provided by the HBXL Estimating Service.
What really stood out was the personal service from Senior Estimator Simon Wild. It was clear from the outset that this wasn't a generic or automated exercise. Simon took the time to understand my self-build project in detail, and that level of involvement was reflected throughout the reports.
Before using HBXL, I had tried cheaper automated and AI-based estimation services, but I found them difficult to trust and ultimately a waste of money. In contrast, HBXL gave me complete confidence that every aspect and nuance of my design had been carefully considered and accurately reflected in the estimate.
I now have a comprehensive suite of reports, spreadsheets and supporting data that will allow me to budget, monitor and track costs throughout my entire self-build journey.
For anyone serious about understanding and controlling the costs of a self-build project, I would highly recommend HBXL. The quality of the information and the confidence it provides are worth every penny!

May 28, 2026
Unprompted review
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Reply from HBXL Estimating Service

Thank you so much for this brilliant review. We’re delighted the HBXL Estimating Service gave you the detail, confidence and reassurance you needed for your self-build project. Simon will be really pleased to read your comments. Talking the job through with the client is very much part of the service. Wishing you every success with the build - we’re so pleased to have played a part in helping you plan it properly. And we're here for any updates along the way.

Estimating Service Team

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Rated 5 out of 5 stars

Great service - For my self build project

I will soon be project managing my self build home. This is a great service to get all your costings, timelines, schedules. Loads of detail on rates for labour/material.
Its very tailored you my requirements, they are extremely helpful and knowledgeable in the process. I have crossed referenced some materials and they are so accurate. A must have before you start a project. It was recommended by a friend. I can would recommend to anyone in a similar situation! Thanks

February 6, 2026
Unprompted review
Rated 1 out of 5 stars

The service did not meet the expected standards.

Last month, I requested an estimate for a project in North London and paid an upfront fee of £799 plus VAT. What I received in return is disappointing. I have never seen such a poorly prepared estimate from an estimation service firm. The estimate lacks clarity on how the values are calculated; there are almost no material quantities listed, and many work activities are missing from the cost breakdown, which technically makes the estimate irrelevant to the project. The client’s paperwork is visually appealing and presents a great first impression! However, upon further review, the work descriptions and financial figures appear questionable. A few days after receiving the estimate from HBXL, I wrote a brief email to them confirming that the prepared paperwork was insufficient for acceptance. To date, I have not received a response from the firm. In summary, I can conclude that HBXL Estimating Service is poorly managed and unreliable. Its services are overpriced, making it an untrustworthy source for construction project estimation.

May 21, 2025
Unprompted review
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Reply from HBXL Estimating Service

Hello Romualdas, we were very sorry to read that you feel this way. Unfortunately, we didn’t have an opportunity to reply to your last email before your review was posted. Both our Senior Estimator and Customer Account Manager had previously made contact with you to discuss your queries relating to the quote and reports, and we would have been happy to continue the conversation.

We pride ourselves on producing accurate, detailed estimates based on the amount of information our clients provide. Where we are missing information, we always lodge a request, and where the information isn’t forthcoming, we add the item to Provisional Sums, as was the case here. Same with material prices, we use UK average prices in the absence of custom prices.

We provided two versions of the quote. One broke down the cost by build phase and the other as a schedule of work with the relevant materials. Further information was provided as individual reports, such as material order and scheduling. Experienced estimators use highly engineered estimating calculators to produce the quotes.

We’re grateful for the many clients who use the HBXL Estimating Service on a regular basis, rating our processes, performance and dependability highly. We wish you well with your upcoming project.

Best Wishes

Becki Allwood
HBXL Estimating Operations Manager

Rated 5 out of 5 stars

Reliable, Expert, 'Can Do' Service

5 Stars not just once or twice, but every time we use this service - and we use them a lot! Reliable, friendly and knowledgable staff - a 'can do' attitude where nothing is too much trouble. The expertise of the estimators and their knowledge of the software they're using, not only wins us business time and again, but also lightens our load, allowing us to focus on what we do best!

September 27, 2024
Unprompted review
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Rated 2 out of 5 stars

Sadly no response and wasted my time

Sadly no response and wasted my time. Met The Build It Estimating Service at a self build show, very polite and sounded just what I needed, liked the idea of a Free 3d design too. I proceed to add my documents online and wait for my quote for the price to estimate. 7 days went by and I heard nothing so I telephoned, 'sorry for the delay he said, I'll get somebody right on it and get someone to call you back' that call never came and no quote. Wasted over 10 days waiting for a quote. should have tried another estimating company 1st. found another in the end who where easy to talk to and deal with. If you don't want the work at least let people know. would not use 'buildit at estimating-service' again

December 1, 2023
Unprompted review
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Reply from HBXL Estimating Service

We are very sorry Darren. You definitely didn’t receive the service we usually pride ourselves on. You were impressed by what we could offer when you visited us at an exhibition. As a consequence, you sent through plans on 11.01.24. They were promptly assessed and we requested further information. You phoned in and spoke to a colleague who passed on your details, and that’s where we dropped the ball. Looking at our records, we had staffing issues at that time but there is no excuse for your phone call slipping through the net.

On behalf of everyone at HBXL Estimating Service I sincerely apologise. You’ll see that we have some great reviews and have many, many repeat customers. But on this occasion we certainly didn’t cover ourselves in glory. We have learnt from this isolated incident and reviewed our processes to ensure this doesn’t happen again. We thank you for bringing it to our attention and wish you well with your building project.

Becki Allwood
Operations Executive

Rated 5 out of 5 stars

a great bit of software for speeding…

a great bit of software for speeding those quotes up, it takes a bit of playing with to get used to it, but it does get the estimates made quickly and professional looking, the one thing i would add, check your local material prices and adjust accordingly otherwise you will take a hit

September 19, 2023
Unprompted review
Rated 5 out of 5 stars

Happy Customer

I am very pleased with what has been provided and the level of detail included. I now have a basis upon which to budget and a clearer understanding of the process. As a self builder it will provide a useful benchmark for the various trades and contractors that I will need to employ, along with a good idea as to material costs. This would have taken me many hours that I simply did not have.

August 21, 2023
Unprompted review
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