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I ran out of ice
Melt during the ice Crete event in the north east. It was difficult to find it in any local store and ordering was weeks out or simply out of stock. I ordered from tail super store through Walmart and it arrived less than a week later as they promised. The container was in excellent shape and I was very happy.
I ordered from EtailSuperStore.com and received my item quickly. Sadly, I didn’t get what I thought I ordered. When I contacted them directly, they politely and quickly took great care of me! And, unlike many other sellers that make you wait, my credit went through immediately. What a great seller! Every company should have customer service this good. I highly recommend them!
These people are flakes. They cannot correctly ship even a simple order, sending an obvious wrong product with a different SKU that looks totally different from an image of the item I ordered.
You probably have never heard of them and will never order from directly. However, them have embedded themselves as third party sellers for both Amazon and Walmart. You may not realize that your orders are being ordered and shipped through them, not Amazon or Walmart warehouses.
I ordered a simple doorbell button on Amazon. It took over a week to receive and then was an obviously incorrect model. It came with a card that said to circumvent Amazon's return and email them. This tells me that they have serious, continuing problems with shipments. I had already submitted through Amazon. I mailed it back per Amazon and heard NOTHING. And then "somebody" canceled my request for replacement! This is messed up.
Fortunately, the Amazon customer service person took care of the problem and did a refund.
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