did not receive my order yet.It has…
did not receive my order yet.It has been over 3 weeks.ordered march 27 ,cardinal love you sign.
March 27, 2026
Unprompted review
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3.7
Average
10 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
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My package has transit issues
My package has transit issues, Charlotte in customer service did a great job in addressing the issue and rectifying the outcome.
March 25, 2026
Unprompted review
Reply from etcydecor.com
Dear Rick
We're delighted that you're satisfied with our excellent service.
🌟 Your recognition is a great encouragement to our team and will motivate us to continuously improve our service quality and provide every customer with a consistent and trustworthy experience.
If you have any questions or suggestions in the future, please feel free to contact us. We will continue to provide you with professional, efficient, and attentive service and wholehearted support.
Thank you again for your review and support, and wish you a happy life.
Best regards
Olivia
Absolute worst product ever bought
Absolute worst product ever bought, nothing like what is advertised.
Bought and opened first day of December to a piece of ugly printed flat plastic. Ridiculous.
October 19, 2025
Unprompted review
Reply from etcydecor.com
Dear Sheila
We sincerely apologize that our product did not meet your expectations and we sincerely apologize for the inconvenience.
We take your feedback very seriously and sincerely invite you to contact us with your order number.
Contact email: olivia@clientcare2025.com
We will promptly verify and properly address your concerns to ensure your rights are not harmed.
Thank you again for your feedback and look forward to hearing from you so we can follow up and resolve the issue.
Best regards
Olivia
It was easy to talk to Heidi
It was easy to talk to Heidi. I got a quick response! Will shop again!
December 1, 2025
Unprompted review
Reply from etcydecor.com
Dear KELLIE
Hello! Thank you for your satisfaction with our customer service's quick response.
📞 Your approval is the best encouragement for our team. We will continue to optimize our service processes and continuously improve our response speed and service experience.
If you have any questions or needs, please feel free to contact us. We will continue to provide you with support and assistance.
Thank you again for your trust and support. I wish you a happy life!
Best regards
Olivia
The representative i dealt with…
The representative i dealt with answered each inquiry within 24 hrs. She was courteous and helpful.
November 26, 2025
Unprompted review
Reply from etcydecor.com
Dear Chris
Hello! We are delighted to hear that you are satisfied with our customer service team's service attitude and appreciate our friendly and enthusiastic communication.
💬 Your recognition is the best encouragement for our team and will motivate us to continuously improve our service level to ensure every customer has a pleasant and secure shopping experience.
Thank you again for your trust and recognition. I wish you a happy life!
Best regards
Olivia
The product wasn’t as advertised but…
The product wasn’t as advertised but the seller worked with me to refund 75% so I didn’t have to deal with a return at my expense to China.
November 24, 2025
Unprompted review
Reply from etcydecor.com
Dear Jen
Thank you for taking the time to leave a review.
Customer satisfaction is always at the core of our service. To address the shortcomings you mentioned, we will continue to improve our product quality and service details, striving to provide you and other customers with an experience that better meets your expectations.
If you have any specific suggestions, please feel free to contact us at the following email address:
Customer Service Email: olivia@clientcare2025.com
Thank you for your understanding and understanding. We look forward to providing you with even more satisfying service in the future.
Best regards
Olivia
Communication with seller
Communication with seller. Unique product.
November 15, 2025
Unprompted review
Reply from etcydecor.com
Dear David
Hello! We are delighted to hear that you are satisfied with our customer service team's service attitude and appreciate our friendly and enthusiastic communication.
💬 Your recognition is the best encouragement for our team and will motivate us to continuously improve our service level to ensure every customer has a pleasant and secure shopping experience.
Thank you again for your trust and recognition. I wish you a happy life!
Best regards
Olivia
Adorable Irish Pub Mug
While the company had some delay issues, with supplies and shipping etc...I always received correspondence from them with updates. Daisy was professional, friendly and apologetic. The Irish pub mug we received was exactly as we hoped it would be, and we love it.
November 13, 2025
Unprompted review
Reply from etcydecor.com
Dear Susan
Hello! We are very pleased that our product met your expectations and thank you for your recognition of our honesty and integrity.
✅ Product consistency with description is not only a reflection of quality, but also an important part of our service commitment.
If you have any questions or suggestions during subsequent use, please feel free to contact us. We will be happy to assist you.
Thank you for your trust and support, and we look forward to bringing you more enjoyable shopping experiences!
Wish you a happy life!
Best regards
Olivia
Helpful
I would like to take this time to thank the manager that was helping me to resolve an issue that I was having with my purchase...I am quite satisfied with the outcome of the situation...once again, thank you for going above and beyond your job.
M Sanders
September 26, 2025
Unprompted review
Reply from etcydecor.com
Dear Marnee
We're delighted that you're satisfied with our excellent service.
🌟 Your recognition is a great encouragement to our team and will motivate us to continuously improve our service quality and provide every customer with a consistent and trustworthy experience.
If you have any questions or suggestions in the future, please feel free to contact us. We will continue to provide you with professional, efficient, and attentive service and wholehearted support.
Thank you again for your review and support, and wish you a happy life.
Best regards
Olivia
Great communications
Great communications. Helped me resolve an issue I had on my order. Would highly recommend this seller.
Thank you.
Michael
October 11, 2025
Unprompted review
Reply from etcydecor.com
Dear Michael
We're delighted that you're satisfied with our excellent service.
🌟 Your recognition is a great encouragement to our team and will motivate us to continuously improve our service quality and provide every customer with a consistent and trustworthy experience.
If you have any questions or suggestions in the future, please feel free to contact us. We will continue to provide you with professional, efficient, and attentive service and wholehearted support.
Thank you again for your review and support, and wish you a happy life.
Best regards
Olivia
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