Eternal Collection (Scotland) Reviews 

5,230
•
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Fantastic friendly and professional company. Love their products. Customer service is speedy and second to none. They go above and beyond to assist. Fast delivery. Would thoroughly recommend.

Rated 5 out of 5 stars

Great customer service. Quality product. Fantastic value. Bought gold amethyst cardigan chain to use on a wedding suit, looks very stylish. Needed the same in silver chain, none available on websi... See more

Rated 5 out of 5 stars

Great customer service. Have ordered items many times in the past & Unfortunately one of the earrings on my latest order was faulty. However, after contacting the Company another pair of earrings w... See more

Rated 5 out of 5 stars

Eternal, whose plain pearl earrings I have purchased several times as these, an essential part of my dress do get lost from time to time, are totally reliable. Their prices are reasonable and the serv... See more

Company replied

Company details

  1. Jewelry Store
  2. also in
  3. Costume Jewelry Shop
  4. Fashion Accessories Store
  5. Gift Shop

Written by the company

Eternal Collection offers exclusive costume jewellery and beautiful accessories including scarves, scarf rings, brooches and giftware. We are well-known for our extensive collection of stunning yet ultra-comfortable clip-on earrings. Many items are handmade using Venetian Murano Glass, Swarovski crystals and AAA-grade pearls.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

5K reviews

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4.7

All reviews

(5,230)

17 reviews in the last 12 months

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Rated 1 out of 5 stars

I ordered the George Michael last…

I ordered the George Michael last Christmas brooch on the 19th of December.I have not yet received it 😔.I have also messaged you twice .Where is my gift .Could you look into this please .Many thanks from a disappointed customer

January 3, 2025
Unprompted review
Eternal Collection (Scotland) logo

Reply from Eternal Collection (Scotland)

Good morning - I am sorry but you appear to have written your review for the wrong company. We are Eternal Collection costume jewellery and we do not sell the kind of brooch you refer to. I do hope that you can contact the company and resolve your issue. Kind regards. . Susan Highlands Jewellery t/a Eternal Collection Customer Care

Rated 5 out of 5 stars

Great selection of clip on earrings

I searched for clip on earrings and found Eternal Collection and was amazed at the amount and styles they had, also pierced and bracelets etc. I ordered 6 pairs ( was hard too choose!) . They came two days later, all packaged in boxes and tissue paper. They are lovely and just what I wanted. Well done and thank you Eternal Collection, I am very impressed with the quality, selection and speed of delivery. 5 star!

December 19, 2024
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Rated 5 out of 5 stars

Lovely, Quality Clip On Earrings

Earrings arrived within 48 hours as specified which was great as it was a last minute Christmas gift! They were lovely, good quality and sturdy and the recipient loved them. They were clip-ons and she wore them and described them as feeling very comfortable and not heavy. I was very happy to find a company specialising in clip-ons as my mother can’t wear anything else and there are very limited options elsewhere. There was lots of choice on their website at reasonable prices. I paid the extra for sterling silver clips making them a little more pricey but if that wasn’t as issue for you, they would be very affordable. Product came with care instructions and a thank you note., Will order again from this company.

December 18, 2024
Rated 5 out of 5 stars

Very lovely earrings

Very lovely earrings. Can't wait to wear them. The price was also very reasonable for the quality and compared to others I was looking at before buying these.

November 22, 2024
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Rated 5 out of 5 stars

Love this company

I use Extrrnal Collection jewellery a lot. I like my jewellery to co-ordinate with my clothes and I can get lovely colours from this company. I would highly recommend them. Prices are good too.

November 19, 2024
Rated 5 out of 5 stars

First buy from this company

First buy from this company, very pleased with the goods and packaged professionally, very elegant. Bought for my daughter for a Christmas present and very excited to see her reaction next month.

October 31, 2024
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Rated 5 out of 5 stars

Excellent products, courteous and efficient service

This is the third time I have made purchases from Eternal Collection and the service has always been efficient, fast delivery and excellent packaging. Their after sales service is amazing and everyone I have dealt with has been helpful and attentive. The jewelery is lovely, very good quality and pricing very attractive. I highly recommend both the products and the service. Thank you!

October 15, 2024
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Rated 5 out of 5 stars

Lovely aurora borealis necklace.

It looks like a lovely shop in Blair Atholl that stocks Eternal Collection. However, I ordered online and was very pleased with the selection. Delivery was quick and efficient.
My necklace is ‘Aurora Borealis’ and it’s beautiful and has been admired.
I would order again without hesitation but hope to visit the shop.

October 20, 2024
Rated 4 out of 5 stars

clip on earrings

My wife is very pleased with the earrings. I think the postage charge should be denoted at the time of price enquiry even if it means increasing the product price by a small amount.
Delivery times were acceptable.

October 2, 2024

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