Eternal Collection (Scotland) Reviews 

5,230
•
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Fantastic friendly and professional company. Love their products. Customer service is speedy and second to none. They go above and beyond to assist. Fast delivery. Would thoroughly recommend.

Rated 5 out of 5 stars

Great customer service. Quality product. Fantastic value. Bought gold amethyst cardigan chain to use on a wedding suit, looks very stylish. Needed the same in silver chain, none available on websi... See more

Rated 5 out of 5 stars

Great customer service. Have ordered items many times in the past & Unfortunately one of the earrings on my latest order was faulty. However, after contacting the Company another pair of earrings w... See more

Rated 5 out of 5 stars

Eternal, whose plain pearl earrings I have purchased several times as these, an essential part of my dress do get lost from time to time, are totally reliable. Their prices are reasonable and the serv... See more

Company replied

Company details

  1. Jewelry Store
  2. also in
  3. Costume Jewelry Shop
  4. Fashion Accessories Store
  5. Gift Shop

Written by the company

Eternal Collection offers exclusive costume jewellery and beautiful accessories including scarves, scarf rings, brooches and giftware. We are well-known for our extensive collection of stunning yet ultra-comfortable clip-on earrings. Many items are handmade using Venetian Murano Glass, Swarovski crystals and AAA-grade pearls.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

5K reviews

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4.7

All reviews

(5,230)

17 reviews in the last 12 months

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Rated 3 out of 5 stars

Earrings …

I love my earrings they are so classy but unfortunately the padding has fallen off so I can’t wear one of them it hurts too much x

September 1, 2024
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Reply from Eternal Collection (Scotland)

Thank you for taking the time to leave a review, without this we would not be aware of any issue with your order. You have mentioned that the padding has fallen out, would this be the comfort pads that came with the earrings? I'd be happy to send you a selection out in the post. I'll drop you an email as well to confirm the above. Kind regards, Heather

Rated 5 out of 5 stars

Necklace in green

Necklace as described. Could do with another ring to enable different lengths to be achieved. Overall happy with this delicate necklace.

September 15, 2024
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Rated 5 out of 5 stars

Hardwearing, colourful at a good price.

Everything arrived on time, well wrapped and in good condition. I love the jewellery from Eternal Collection as it is hard wearing and colourful at a good price. I have not had to return anything as all was great, thanks.

August 17, 2024
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Rated 4 out of 5 stars

Beautiful necklace

Beautiful necklace; however, the earrings didn't meet my expectations.

August 8, 2024
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Reply from Eternal Collection (Scotland)

Good afternoon and thank you for taking the time to review your recent order with us. We are delighted that you are happy with your choice of necklace but sorry that the free earrings were not to your expectations - maybe they would make a nice gift for a friend or a donation to your local charity shop? Kindest regards. . . Susan

Rated 5 out of 5 stars

Earrings

All your jewellery is good quality and beautifully presented. I bought two pair of earrings one pair for a friends birthday and one as a treat for me

August 13, 2024
Rated 5 out of 5 stars

Lovely Earrings

I had been looking for these type of earrings for my friend's birthday for ages.These were exactly what she wanted.
Thank you

August 4, 2024
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Rated 5 out of 5 stars

Excellent customer service and great value for money.

The Eternal Collection website is easy to use, once my order was placed it was processed quickly. Customer services had to contact me with a query about the order which they resolved on the phone within 10 minutes. The earrings ordered were delivered the following day. I've been buying from Eternal Collection for a number of years due to the quality and value for money of their jewellery, I've also purchased presents for family members who are also delighted with the jewellery.

August 2, 2024
Rated 5 out of 5 stars

I have purchased several pairs of clip…

I have purchased several pairs of clip on earrings from the Eternal Collection now and cannot fault their customer service. My orders have been shipped promptly and arrive carefully boxed and wrapped. I will certainly be ordering more in the future.

August 1, 2024

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