I had a very positive experience with Ethical Lettings, especially during what was quite a stressful time! The team were incredibly supportive, understanding, and professional throughout the... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Ethical are definitely the best letting agent I have dealt with. I lived in a HMO through them and nothing was too much trouble when dealing with them. There were problems with some of the tenants... See more
Company replied
The ethos of Ethical Lettings speaks for itself. Its vision is to change lives and make a difference. Its approach to this is both practical & visionary. To reduce homelessness by helping those who fo... See more
Company replied
I would like to express my gratitude to Ethical Lettings for their professional and caring service. During 2020 they paid exceptional attention to ensure that landlords and tenants were looked after... See more
Company details
Written by the company
Social lettings agency offering guaranteed rent in Surrey and London. Supporting tenants to financial independence and improved quality of life
Contact info
Council Offices, The Burys, Godalming, Surrey , GU7 1HR, Guildford, United Kingdom
- 01483429157
- info@ethical-lettings.com
- ethical-lettings.com
The team have helped me and my Daughter…
The team have helped me and my Daughter when we had no where else to turn and they've been incredibly supportive. Love them!

Reply from Ethical Lettings
Highly recommend
I have rented a property through ethical lettings since December 2018 and I genuinely have nothing but amazing things to say about them. Whenever I have had any issues within the property they have very quickly got them sorted. They have kept up to date with relevant checks and send reminders when they are due.
The staff are always happy to help, polite and friendly. I would highly recommend. I couldn't be more thankful to the team.

Reply from Ethical Lettings
I have dealt with Ethical letting for a…
I have dealt with Ethical letting for a number of years they managed a few of my property’s I find them extremely professional. Very good they have taking the pressure of me . I recommend them to any one who wants to let their Propery with out the headache . Specially Holley very prompt always sorts things out well done Ethecal

Reply from Ethical Lettings
I’ve been with them a few years and…
I’ve been with them a few years and have had great help from staff . Very happy Tennant

Reply from Ethical Lettings
Helpful staff who cares about their…
Helpful staff who cares about their tenants.Any issues at the property are solved quickly and they keep you updated on process.

Reply from Ethical Lettings
Ethical letting s could not have been…
Ethical letting s could not have been more helpful in securing a new home for me
They were very supportive and explained everything to me and organised all my funding
I was very grateful and am so happy in my new home

Reply from Ethical Lettings
Ethical letting are always quick at…
I rent a property from Ethical letting.
They are always quick at responding and they will do their best in getting the job done as quick as possible and in a time frame that suits you.
Ethical letting are polite, good mannered.
On the day of work being done, I recieved call with update on time and with COVID national guidelines were always met. The contractors would wear a mask stay a safe distance.
I was also delighted they respected my home and they would make sure they took shoes off and left my place clean the same way the entered.

Reply from Ethical Lettings
Highly recommended
We used ethical lettings to rent our main residence out whilst we went travelling for a year. The travelling didn't work out in the end due to the covid pandemic but we ended up renting our house out for a year.
Ethical are a great option if you want a fully managed service without the normal associated costs. They are a non profit organisation which means they can keep the cost to the landlords to a minimum. You can also rest assured that even though ethical help tentants who traditionally struggle to get private lettings; either due to being on housing benefit, lack of references or financial stability proof. The way ethical manage and take direct responsibility for your properties condition means that you will always receive the property in the same condition as you rented it out (minus normal wear and tear). In fact I soon realised that ethical take so much responsibility, you are actually alot safer in their hands rather than a traditional estate agent in terms of property damage, rent guarantee and legal proceedings.
This became most apparent during the pandemic when alot of landlords were losing rent and unable to evict tenants, ethical were able to work with landlords and tentants to ensure landlords were paid without discrimination against tentants. Their actions during this unprecedented time was very commendable and I don't think there is another agency which would have managed this monumentous feat.
My only complaint regarding ethical is that they can be a little lacking in communication. This is probably because they fully manage properties so will omly bother the landlord in emergency or if something needs fixing. Some landlords will love this but at points we did want a little more active comms from ethical, especially during the transition of the property back to us. But I get that they are a very small team and have alot of properties so only a small gripe. Overall I absolutely would recommend ethical as a legitimate option for renting your property. For us they offered more guaranteed rent per month than a high street estate agency and our property was really well looked after.

Reply from Ethical Lettings
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







