Ethical Bedding Reviews 358

TrustScore 4 out of 5

4.0

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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers consistently praise the high quality and luxurious feel of the products, particularly the eucalyptus sheets and pillowcases, noting their softness, breathability, and durability even after multiple washes. Many appreciate the company's strong ethical stance, valuing their commitment to ethically sourced materials and sustainable production practices. People often highlight the excellent customer service, describing it as helpful, communicative, and responsive to issues. However, some customers experienced significant issues with their orders, including missing items, incorrect colors, and prolonged delays in delivery. A few reviewers also reported a lack of responsiveness from customer service regarding these order problems, leading to frustration and unfulfilled purchases.

What people talk about most

Product

Consumers find the product to be of high quality and very satisfying. Many reviewers praise the eucalyptus... See more

Quality

Customers consistently note positive experiences with quality, praising the luxurious softness,... See more

Ethics

People report positive experiences with ethics. Customers consistently praise the company's commitment to... See more

Order

Reviewers highlight ambiguous aspects of order fulfillment. While some customers praise quick delivery and... See more

Customer service

Clients share ambiguous opinions on customer service. Many customers praise the outstanding and great... See more

Based on these reviews

Rated 5 out of 5 stars

I've bought eucalyptus sheets and pillowcases from Ethical Bedding in the past and love them so much for their high quality and silky soft feel. This time I bought more pillowcases because they ar... See more

Rated 5 out of 5 stars

I invested in 3 new duvets about a year ago. Decided to revamp everyone’s bedding, especially with 2 teenage sons who constantly complained of over-heating. I wanted to write an update because it’s be... See more

Company replied

Rated 5 out of 5 stars

Best pillows i have ever had. I tried so many pillows of all prices and as a last resort tried these. One pillow replaced my two. So comfortable and supportive. My husband has now switched his two for... See more

Company replied

Rated 5 out of 5 stars

Ethical Bedding is genuinely the only bedding I buy now. The quality is exceptional, soft, breathable, and beautifully made, and it somehow gets even better after every wash. What really sets them... See more

Company replied


Company details

  1. Bedding Store
  2. Bed Shop
  3. Bedroom Furniture Store
  4. Home Goods Store
  5. Mattress Store

Written by the company

Designed to be more than just luxurious and more than just sustainable. Our luxury bedding and sleep products create a feeling of wellness whilst helping the natural world thrive. Eucalyptus silk is our speciality which has all benefits of silk for your skin and hair, but is easier to care for and cruelty free. Our range includes fitted sheets, flat sheets, duvet covers, pillowcases, bedding bundles, duvets, pillows, blankets, throws, mattresses, recovery/pregnancy pillows, pyjamas, loungewear, natural home fragrances and scented candles. We specialise in innovative textiles such as eucalyptus and bamboo, which are designed by sleep experts to specifically create the most scientifically sophisticated sleep products. We are an award-winning BCorp and donate at least 1% of our revenue to global sustainability initiatives. You can find out more about us here: https://ethicalbedding.com/pages/about-ethical-bedding


Contact info

4.0

Great

TrustScore 4 out of 5

358 reviews

5-star
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1-star

Replied to 30% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

WOW what amazing quality bedding

WOW what amazing quality bedding !

Not only is the products amazing ! The customer service is brilliant ! If you want luxury bedding this is the place to get it from. I would recommend this amazing company to anyone !

September 12, 2023
Unprompted review
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Reply from Ethical Bedding

Hi Shannon

Thanks for much for shopping with us and leaving a glowing review!

Hope to see you shop with us again and tell your friends about us.

Sleep well

Ethical Bedding

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Rated 5 out of 5 stars

just what I wanted

September 4, 2023
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Reply from Ethical Bedding

Hi Peter

Thanks so much for shopping with us and leaving a 5* review!

Hope to see you shopping with us again soon when our new products launch next month.

Sleep well

Ethical Bedding

Rated 5 out of 5 stars
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Reply from Ethical Bedding

Hi Jacqueline

Thanks so much for shopping with us and leaving a 5* review!

Hope to see you shopping with us again soon when our new products launch next month.

Sleep well

Ethical Bedding

Rated 5 out of 5 stars

Excellent product and customer service

Excellent product and customer

September 3, 2023
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Reply from Ethical Bedding

Hi John

Thanks so much for shopping with us and leaving a 5* review!

Hope to see you shopping with us again soon when our new products launch next month.

Sleep well,

Ethical Bedding

Rated 5 out of 5 stars

Amazing quality

Quick, and fantastic product.

August 20, 2023
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Reply from Ethical Bedding

Hi Lorraine

Thanks so much for shopping with us and leaving a 5* review!

Hope to see you shopping with us again soon when our new products launch next month.

Sleep well,

Ethical Bedding

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Rated 4 out of 5 stars

Gorgeous feel

Gorgeous feel. Washes well. My only gripe is that the quilting on the pillow protectors is only on one side. It would be better to have it on both sides because we all turn our pillows around, sometimes during the night, to wear the pillow cases evenly/get more wear out of them before a wash.

August 17, 2023
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Reply from Ethical Bedding

Hey Nikki

Thanks for shopping with us and leaving a review!

Really appreciate the feedback and will be looking to build this into the next iteration of our pillow protectors. There's always an additional cost with these things, but we can try to find a way to make it work.

Sleep well

Ethical Bedding

Rated 5 out of 5 stars

Excellent products

Excellent products, promptly delivered. Highly satisfied.

August 16, 2023
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Reply from Ethical Bedding

Hey Malcolm

Thanks for shopping with us and leaving a review!

Hope to see you shopping with us again soon.

Sleep well,

Ethical Bedding

Rated 5 out of 5 stars

Thank you so much for the products

Thank you so much for the products. Love the fabrics, very soft, high quality pillowcases and the pillow mist is so fresh. Can’t wait to try more of the rest of the products at Ethical Bedding

August 16, 2023
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Reply from Ethical Bedding

Hey Raissa

Thanks for shopping with us and leaving a review!

Hope to see you shopping with us again soon.

Sleep well,

Ethical Bedding

Rated 5 out of 5 stars

Great product very soft and cool with…

Great product very soft and cool with luxury feel. Washes well and can tumble dry!

August 16, 2023
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Reply from Ethical Bedding

Hey Mark

Thanks for shopping with us and leaving a review!

Hope to see you shopping with us again soon.

Sleep well,

Ethical Bedding

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Rated 5 out of 5 stars

Silk pillowcases and fitted sheet

Wow I am so impressed with my new gorgeous bedding. So glad I found you. Beautiful products and cannot wait to order to complete my bedding collection.

August 20, 2023
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Reply from Ethical Bedding

Hey Jill

Thanks so much for shopping with us and leaving a review!

Delighted to have you as a customer.

Sleep well

Ethical Bedding

Rated 4 out of 5 stars

Excellent products.

Excellent products.
Good service.
Quite expensive. For good reason, I know.

But I wish all this goodness was more accessible to more people.

August 17, 2023
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Reply from Ethical Bedding

Hi Marina

Thanks so much for shopping with us and leaving a positive review!

We're doing our best to make the goodness as accessibly priced as possible, but we certainly aren't a cheap product or brand.

Hope to see you shop with us again soon.

Sleep well,

Ethical Bedding

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Rated 5 out of 5 stars

I have found this company is growing…

I have found this company is growing very fast and admits they are having a few teething problems one of which occurred with me, but when they were made aware of it it was dealt with in a friendly amicable way. Their products live up to their discription, they are brilliant and I feel the benefit of sleeping in it. Christine, Pocklington

August 5, 2023
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Reply from Ethical Bedding

Hi Christine

Thanks so much for shopping with us and leaving a 5* review! Please that we managed to get everything sorted out in the end, even if it was a little slower than we would have preferred.

Hope to see you again soon.

Sleep well,

Ethical Bedding

Rated 5 out of 5 stars

Ethical Bedding exceeded my expectations

I'm keen on finding materials other than cotton as it's so water intensive in its production. So, I was delighted to hear about Ethical Bedding and their use of existing natural resources. I was even more delighted by the feel and quality of the sheets and pillow cases. I will be back for more.

August 3, 2023
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Reply from Ethical Bedding

Hi David

Thanks so much for shopping with us and leaving a 5* review!

Hope to see you again soon.

Sleep well,

Ethical Bedding

Rated 5 out of 5 stars

Great service and products

Received the high quality products very quickly and could not be happier. Its great to know you are doing good for the planet at the same time.

August 16, 2023
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Reply from Ethical Bedding

Hi James

Thanks so much for shopping with us and leaving a 5* review!

Hope to see you again soon.

Sleep well,

Ethical Bedding

Rated 5 out of 5 stars

I am very pleased with the products

I am very pleased with the products, very good quality, now need to replace all my bedding!

August 3, 2023
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Reply from Ethical Bedding

Hi Paulina

Thanks so much for shopping with us and leaving a 5* review!

Hope to see you shop with us again soon.

Sleep well

Ethical Bedding

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Rated 5 out of 5 stars

Great product and great service

Great product and great service. Thanks

August 3, 2023
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Reply from Ethical Bedding

Hi David

Thanks so much for shopping with us and leaving a 5* review!

Hope to see you shop with us again soon.

Sleep well

Ethical Bedding

Rated 5 out of 5 stars

I'm in LOVE with these pillow covers

I'm in LOVE with these pillow covers. They really live up to what they claim. My sleep is better, my skin reacts well to the material, they are unbelievably soft! i would highly recommend :)

August 3, 2023
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Reply from Ethical Bedding

Hey Leah

Thanks so much for shopping with us and leaving a review!

Our material is so much better for your skin and hair than a regular cotton. Great to see that you are reaping the benefits already.

Sleep well

Ethical Bedding

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