EthicalFamilyLiving UK Reviews 12

TrustScore 4.5 out of 5

4.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Health and Beauty Shop
  2. Beauty Product Supplier

Written by the company

Thoughtful products for mindful consumers in the UK.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

12 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Advertisement
Rated 5 out of 5 stars

Outstanding customer care and services

I purchased a Daysy device from the USA and I damaged it accidentally while I was in the UK. I contacted Ethical Family Living UK as they are the official distributors for Daysy in the UK, and Karen was very helpful and she did all she could to get me a new device promptly.

This experience had been a clear indication of the quality of service Ethical Family Living UK provides to customers and their outstanding customer care. Their communication is very clear and fast and they have proven to be reliable even when dealing with their global partner’s customers.

January 16, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent Customer service

I got in touch as I had a few questions about a daysy which I did not know they supplied in UK. The products was on offer at the time but was not yet reflecting on their website so I got in touch and Karen answered all my questions promptly and was very helpful. They honored the discount. I received my daysy in 2 days and looking forward to using it. My order came a free gift (natural sea sponges) since I spent over £50. I’m looking forward to using it.

April 15, 2024
Unprompted review
Advertisement
Rated 5 out of 5 stars

Great customer service…

My first transaction with your company been delivered via Royal Mail tracked.

I try to support small and start up businesses, but it's always a slight concern , I wanted to let you know that I have been impressed by all aspects of the transaction.

Easy to use website, a product that is super, but often has to be sourced from Europe, I'm much happier to receive via local company.

Great email communication, delivery on time, good packaging , looking forward to more purchases from your business.

January 6, 2023
Unprompted review
Rated 5 out of 5 stars

Great products

Great products, all questions answered promptly, delivery would have been fast had it not been for the mail strikes but totally understandable.

December 18, 2022
Rated 5 out of 5 stars

Super soft skin!

I purchased some natural facial sponges. I received excellent customer service and super quick delivery. Loved the packaged, felt very ‘expensive’ and organic.
I have used the sponges for a week now, I love the softness of them and how they made my skin feel after cleansing. I have used these after using a face wash, more as a natural exfoliant and found it was soft and left my skin feeling super fresh! Will be trying these out with exfoliating product on them soon to see what I think!

October 14, 2022
Unprompted review
Advertisement
Rated 5 out of 5 stars

Fantastic

Fantastic - Fast delivery, good communication, a variety of natural, eco-friendly products which have been ethically sourced. Would absolutely recommend, and I will certainly order from here again

August 20, 2022
Rated 5 out of 5 stars

Highly recommend Sensible Options facial sponges!

I bought some Sensible Options sponges & I would highly recommend! They are natural, soft & easier to keep clean than cotton disks. They work really well with any cleanser or exfoliator & you only need to use half the amount & you get a much better result for half the effort! Prompt delivery & will definitely buy again!

August 2, 2022

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look