Fabulous range of quality ethical products. Products I especially love are the evole eye serum, ishga body oil & body spray, scence naturel deodorants (I did absolutely love the smell of the schmidts... See more
Company replied
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See what reviewers are saying
My order took six days to arrive and although you showed stock of the bitter orange lip salve when I ordered, you were out of stock and you sent me another scent. As this original scent was asked for... See more
Company replied
I can’t give a zero star review but I would if I could !! My order was placed and paid for on 06/07/23 and I still haven’t received it some 3 weeks later. I have emailed, messaged and tried to ri... See more
My package never arrived to me. It was delivered to someone who signed for it but was clearly not me and when I contacted the company to discuss this they did nothing to resolve the problem. They neve... See more
Company details
- Health and Beauty Shop
- also in
- Beauty Product Supplier
- Beauty Supply Store
- Hair Product Store
- Toiletries Store
- Wellness Center
Information provided by various external sources
Cruelty Free & Ethical Beauty Brands. A collection of professional, award winning, handmade, small batch products. With a choice of Organic & Vegan products
Contact info
Church Lane, YO42 4LS, Seaton Ross, United Kingdom
- 01904 373032
- hello@ethicalskincare.co.uk
- ethicalskincare.co.uk
3.6
Average
235 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great service
I asked for some advice on hair care before buying and the team were very helpful, glad I went with the suggested shampoo bar. Still getting used to it but my hair is definitely looking better!
Great packaging and quick delivery too. Will be ordering again soon.
July 3, 2020
Unprompted review
Reply from Ethical Apothecary
Thanks so much for your wonderful review. so pleased to hear your hair is improving with the shampoo bar you purchased. we look forward to welcoming you back soon.
best wishes
sam & mel
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Horrible delivery service
My package never arrived to me. It was delivered to someone who signed for it but was clearly not me and when I contacted the company to discuss this they did nothing to resolve the problem. They never provided me with tracking details either. So I paid for something that was stolen and they didn’t even offer to replace it.
July 2, 2020
Unprompted review
Excellent products and very prompt…
Excellent products and very prompt service. I would recommend the Ethical Apothecary to everyone
June 30, 2020
Unprompted review
Reply from Ethical Apothecary
Dear Carol
That is so good to hear.
we look forward to welcoming you back soon.
Best wishes
sam & Mel
Amazing customer service & gorgeous unique products
Amazing customer service!!
Quick response to emails / queries.
Sam & Mel are both really friendly and professional and go out of their way to ensure that you get the best service!!!
Quick delivery!
Packaged beautifully!
Absolutely gorgeous natural & organic products!
Was just what I’d been looking for!
Already planned my next order!!
Love this natural organic company!
Thank you Sam & Mel xx
June 24, 2020
Unprompted review
Reply from Ethical Apothecary
Hello Nichola
Thanks so much for your fantastic 5 star review. Sam and I are so grateful and are thrilled to hear you were happy with your shopping experience at ethical apothecary.
We look forward to welcoming you back soon.
Best Wishes
Mel & Sam
Gorgeous products & packaging
Prompt delivery, happy recipient & fantastic customer service!
June 23, 2020
Unprompted review
Reply from Ethical Apothecary
Hello Marita
That's lovely to hear, thanks so much for leaving us a review.
Best Wishes
Mel & Sam
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Excellent service in every way
Excellent service in every way. Speedy delivery, recyclable packaging, beautiful products and lovely touch by including sample sachets of products in the same range. Happy customer who would definitely recommend purchasing from this company.
June 18, 2020
Unprompted review
Reply from Ethical Apothecary
Hello Ros
So thrilled to hear your experience shopping at www.ethicalskincare.co.uk was a happy one.
Thanks so much for recommending us to others, we really appreciate it.
Best Wishes
Mel & Sam
Gorgeous products
Gorgeous products, fast delivery, friendly and helpfull service
June 9, 2020
Unprompted review
Reply from Ethical Apothecary
Hello Karin
Thanks so much for your fabulous review we really value your feedback.
Best Wishes
Mel
The way to my heart is through a handwritten postcard...
Really nice selection of products on the website. Beautifully packed, and my order arrived so quickly! The handwritten postcard was a lovely touch.
May 28, 2020
Unprompted review
Reply from Ethical Apothecary
Hello Suri
Nice to hear you love our selection of products. We continue to add new products and brands so keep an eye on the site for new arrivals.
It means so much you love the packaging and the personalised note as we do take pride in our customers shopping experience.
Best Wishes
Mel & Sam
Amazing products that arrived super…
Amazing products that arrived super quickly. Nicely packaged as well. Thank you very much!
May 28, 2020
Unprompted review
Reply from Ethical Apothecary
Hello
Thanks for taking the time to leave us a super review
Best Wishes
Mel & Sam
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I loved my products and the packaging…
I loved my products and the packaging was lovely
May 25, 2020
Unprompted review
Reply from Ethical Apothecary
Hello Caterina
It's lovely to hear you are enjoying your purchases. Thanks very much for leaving us a review.
Best Wishes
Mel & Sam
Lovely products
Lovely products, nicely packaged (though one bottle oozed a bit - perhaps needed sticking down) and delivered on time. Am enjoying using everything I've purchased!
May 20, 2020
Unprompted review
Reply from Ethical Apothecary
Hello Dex
Thanks for your review, sorry to hear one of the products leaked slightly. We will ensure the lids are all checked before packing. Delighted to hear you are enjoying your products.
Best Wishes
Mel & Sam
All good, naturally
Good website, easy to find what your looking for. Delivery prompt and the little handwritten ‘thank you for your order’ note is a lovely touch.
May 11, 2020
Unprompted review
Reply from Ethical Apothecary
Hello Aimee
It's musical to our ears when customers find their shopping experience easy and so happy you like our personal touch of a hand written note.
All the Best
Mel & Sam
Beautiful products and great service
I was quite sceptical about the hair conditioner bar, but how wrong was I. Perfect for my hair and no plastic is a bonus. Same with other products i have ordered. Quick delivery and lovely personalised service.
May 6, 2020
Unprompted review
Reply from Ethical Apothecary
Hello Maris
Thrilled to here you are so happy with your purchases and the service we provided.
All the best
Mel & Sam
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Excellent!!
Very quick delivery, all items as described, and beautifully packaged. Thank you!
May 2, 2020
Unprompted review
Reply from Ethical Apothecary
Dear Mrs Graham
Thanks for taking the time to send us a review, delighted you are happy with your package and products
Best Wishes
Mel & Sam
lovely soaps that smell fabulous
lovely soaps that smell fabulous. No plastic packaging.
April 30, 2020
Unprompted review
Reply from Ethical Apothecary
Dear Jill
Thank you so much for your lovely kind words so grateful
That you have taken the time to write us a review
Stay safe
Best wishes
Sam and Mel
Absolutely amazing service!
Absolutely amazing service as always!
Such friendly staff. Thank you
April 28, 2020
Unprompted review
Reply from Ethical Apothecary
Dear Helen
Thank you thank you !! you don’t know how much we appreciate you taking the time to write us such lovely review it means the world to us
Stay safe
Best wishes
Same and Mel
Came quickly and they have a good range…
Came quickly and they have a good range of stuff to choose from!
April 21, 2020
Unprompted review
Reply from Ethical Apothecary
Hello
Thank you so much for your fab 5 star
Review , we are so pleased you like
Our range of products and look forward to
Welcoming you back to Ethical Apothecary soon
Best wishes
Sam and Mel
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Reply from Ethical Apothecary
Dear Irfan
Thank you once again for your very kind review. We are so grateful and look forward to welcoming you back to
Ethical Apothecary soon.
Best wishes
Sam and Mel
Lovely products
Lovely products, exactly as described and thank you fir the little samples.
April 16, 2020
Unprompted review
Reply from Ethical Apothecary
Hi thank you so much for Your review , it really means a lot
Enjoy your lovely products. I love the scrub
Best wishes Sam and Mel
Reply from Ethical Apothecary
Thank you for your Review we really appreciate it
Many thanks
Sam and Mel
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