etyres Reviews 

24,746
TrustScore 3.5 out of 5

3.7

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Review summary

Created with AI, based on recent reviews

Looking at 202 reviews, most reviewers were somewhat happy with their experience overall. Customers frequently praise the competitive pricing, finding the cost of tyres to be better than other providers. Reviewers often highlight the efficiency and professionalism of the fitting staff, noting quick service and friendly interactions. The booking process is generally described as easy and straightforward, with a good selection of tyres available. However, some customers experienced issues with the booking process, including garages being unaware of appointments or tyres not delivered. People also reported instances where fitting times were not honored, leading to unexpected waits or changes to scheduled appointments. Additionally, a few reviewers mentioned poor communication regarding booking changes and delays in resolving issues.

What people talk about most

Service

Customers had ambiguous experiences with service, with many reporting positive interactions such as quick and... See more

Staff

Users describe ambiguous interactions with staff, with many reviewers praising the professionalism,... See more

Price

Clients share positive opinions on price, with many reviewers finding the prices to be good, competitive, and... See more

Product

People report ambiguous experiences with product, with some customers praising the quality, price, and the... See more

Booking process

Reviewers mention ambiguous feedback about the booking process, with many customers finding it incredibly... See more

Reviews shaping this summary

Rated 4 out of 5 stars

First garage booked for fitting was no longer working with etyres so had to change garages. Original order was cancelled by etyres and a new order given. Had to chase for new order number for use at g... See more

Rated 4 out of 5 stars

I’m impressed with etyres! Their range of premium and budget tyres is fantastic, and the service is top-notch. I loved having the option to choose home delivery, and the website made it easy to compa... See more

Rated 4 out of 5 stars

Buying tyres from etyres was such a smooth experience. I ordered from Canada, and the online search made it simple to find the exact tyres I needed. Delivery to my door was fast, and everything arriv... See more

Rated 4 out of 5 stars

Easy to order. Good choice and prices. You select a time, but after payment, confirmation says the garage will fit you in when they can because of other jobs. I had to wait 1.5 hours. Luckily, the... See more


Company details

  1. Tire Shop

Written by the company

etyres have taken the headache out of buying new tyres. We are online stockists of brand new tyres, from leading premium and budget brands, committed to providing the same 5 star service that we have become renowned for. With our range of delivery & fitting options, it is easier than ever to get new tyres. Choose to have them delivered straight to your door with our home delivery option. Otherwise, search for a local garage or mobile fitter to do all the hard work for you. What’s more, with our online tyre search, it’s simple to find the right tyres to suit your requirements and budget.


Contact info

3.7

Average

TrustScore 3.5 out of 5

25K reviews

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3.7

All reviews

(24,746)

197 reviews in the last 12 months

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Rated 5 out of 5 stars

Brilliant

Brilliant. I arrived at 9am, as selected.
Was met immediately in reception, found the online booking, confirmed where the locknut was, handed over the car key
"See you in 30 minutes"....done

June 24, 2026
Unprompted review
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Rated 5 out of 5 stars

Four Tyres

I needed four new tyres for my EV. The etyres website was very easy to navigate and the description of each tyre enabled me to make my selection and choose a fitting day.
The fitter called me when he was on his way to my address. He got to work straight away and 45 minutes later he had replaced and balanced all four tyres.
One very happy customer

June 9, 2026
Unprompted review
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Rated 1 out of 5 stars

Avoid!

Avoid! Delivered the wrong tyres to the fitter. Customer service is appalling, difficult to get hold of, don’t seem to care, incapable of resolving the issue. Have raised a formal dispute to try and get my money back

May 27, 2026
Unprompted review
Rated 1 out of 5 stars

Damaged my Audi alloy & partner garage is playing games. Zero help from etyres.

I ordered tyres through etyres to be fitted at their partner network garage, Bosch Car Service (Huntingdon). The fitter severely gouged my Audi e-tron’s diamond-cut alloy wheel and verbally admitted liability on-site, noting the yellow marks on the wheel were from their mounting machinery. I have clear photographic proof of the fresh scratch with their yellow mounting paste literally trapped inside it.

When the garage began ignoring my calls, I contacted etyres. Instead of taking responsibility for their contracted network, etyres simply tried to pass the buck, telling me to deal with the garage directly. The garage is now claiming the damage was "pre-existing" but refuses to email the HD CCTV footage they claim to have because "management doesn't know how to export it."

As the primary contractor, etyres is legally responsible under the Consumer Rights Act 2015 for damage caused by their subcontractors. I have given them 5 days to resolve this before escalating to the Motor Ombudsman and Small Claims Court. Shocking lack of accountability. Order ref: aETYXPN317WQ

May 25, 2026
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Rated 1 out of 5 stars

What a poor service from etyres.

What a poor service from etyres.
Booked it. Paid for it.
Then etyres cancelled just before the fitting was due to take place!
Desperately needed this to be done and it was a huge inconvenience.
It was only due to their terrible planning that this happened.
Requested an immediate refund - still waiting!!
Avoid!!!!
Will not use again.
S Smithers

June 3, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent Experience

I did a lot of research when looking for new tyres, and eTyres always gave the best prices. Range was excellent too, which means I could choose what I wanted at a price I could afford. The website purchase experience was great, and I can confirm that their live chat customer service is very good too. Fully recommend.

May 20, 2026
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Rated 5 out of 5 stars

Excellent all round

Booking was straightforward, with a fitting available when I needed it just a couple of miles away. The price was better than anyone else's for my ridiculous tyre, so all good and I'll use etyres again. The tyre fitters at GKT in Pontllanfraith couldn't have been nicer. Can't fault any of the service.

May 29, 2026
Unprompted review
Rated 1 out of 5 stars

Poor Service and poor product

Had tyres supplied by Etyres that have failed after 14months. Purchased GTRadials all season well above the wear marker and yet pieces of tread started falling off. Etyres stated they only give a 12 month warranty.
Don’t bother using the service , poor quality product supplied and short sighted business model when dealing with customers.

May 29, 2026
Unprompted review

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