etyres Reviews 

24,751
TrustScore 3.5 out of 5

3.7

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Review summary

Created with AI, based on recent reviews

Evaluating 203 reviews, most reviewers were somewhat happy with their experience overall. Customers frequently appreciate the competitive pricing and the wide selection of tyres available. Many find the website easy to use and the booking process straightforward. Reviewers often highlight the excellent service and efficient fitting provided by the staff and garages, with many reporting quick and professional experiences. However, some people were dissatisfied with the booking process, experiencing issues like garages not being aware of appointments or tyres not being delivered. Customers also reported problems with scheduled times not being honored and unexpected delays. Additionally, some reviewers mentioned disorganization and poor communication, leading to inconvenience and unfulfilled bookings.

What people talk about most

Service

Customers had ambiguous experiences with service, with many praising quick, efficient, and professional... See more

Staff

Users describe ambiguous interactions with staff, with many reviewers praising fitters for being... See more

Price

Reviewers highlight positive aspects of price, with many finding competitive pricing and good value, often... See more

Product

Reviewers mention ambiguous feedback about product quality and delivery, with some praising the quality,... See more

Booking process

Consumers find the booking process to be ambiguous, with many reporting issues despite an initial easy online... See more

Reviews shaping this summary

Rated 4 out of 5 stars

First garage booked for fitting was no longer working with etyres so had to change garages. Original order was cancelled by etyres and a new order given. Had to chase for new order number for use at g... See more

Rated 4 out of 5 stars

I’m impressed with etyres! Their range of premium and budget tyres is fantastic, and the service is top-notch. I loved having the option to choose home delivery, and the website made it easy to compa... See more

Rated 4 out of 5 stars

Buying tyres from etyres was such a smooth experience. I ordered from Canada, and the online search made it simple to find the exact tyres I needed. Delivery to my door was fast, and everything arriv... See more

Rated 4 out of 5 stars

Easy to order. Good choice and prices. You select a time, but after payment, confirmation says the garage will fit you in when they can because of other jobs. I had to wait 1.5 hours. Luckily, the... See more


Company details

  1. Tire Shop

Written by the company

etyres have taken the headache out of buying new tyres. We are online stockists of brand new tyres, from leading premium and budget brands, committed to providing the same 5 star service that we have become renowned for. With our range of delivery & fitting options, it is easier than ever to get new tyres. Choose to have them delivered straight to your door with our home delivery option. Otherwise, search for a local garage or mobile fitter to do all the hard work for you. What’s more, with our online tyre search, it’s simple to find the right tyres to suit your requirements and budget.


Contact info

3.7

Average

TrustScore 3.5 out of 5

25K reviews

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No recent history of asking for reviews

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3.7

All reviews

(24,751)

203 reviews in the last 12 months

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Rated 2 out of 5 stars

First the good

First the good. The tyres were the most competitively prised .
The bad.Tyres were not sent to the fitters after saying they had been sent they admitted they had not.
Had to make a second appointment at a great deal of inconvenience .
Wrote an email asking for comment to etyres but received no reply .

December 11, 2025
Unprompted review
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Rated 1 out of 5 stars

Tyres not at fitting centre

I arrived at the fitting centre after ordering 4 new tyres for my car only to find 3 had been delivered. I called tyre customer service to be told that they would have to contact the supplier no apology basically saying it was my problem not theirs still waiting for a call back from them to find out what is going to happen next

December 12, 2025
Unprompted review
Rated 1 out of 5 stars

Some mobile tyre fitters do not even exist

Twice I have booked mobile tyre flitter for two different orders. The first time the mobile fitter cancelled, the second time the company booked didn’t even offer a mobile service.

Lesson learnt, never trust this company!

December 6, 2025
Unprompted review
Rated 3 out of 5 stars

eTyres.co.uk Delivered but lack of customer support

Tires got delivered. However they sent me 3 tires at first and marked as 4 were delivered. Unfortunately the customer service did not care too much to explain what is happening with my order. They blamed delivery company and delivery company blamed them. At the end i had to reschedule fitting appointment due to late delivery.

December 4, 2025
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Rated 4 out of 5 stars

First garage booked for fitting was no…

First garage booked for fitting was no longer working with etyres so had to change garages. Original order was cancelled by etyres and a new order given. Had to chase for new order number for use at garage, received it just an hour before appointment time. Otherwise price was good and tyres were delivered to the new garage a couple of days prior to fitting.

November 28, 2025
Unprompted review
Rated 5 out of 5 stars

Good experience would use again

I arrived at my allotted time and they were ready to do the tyres. I was helped to locate the well hidden wheel nut adaptor then proceeded to do the fitting. I was shown to the waiting area, which was nicely heated. Staff were friendly and they put the tyres they had removed neatly in the boot for me. Speedy and efficient fitting.

November 26, 2025
Unprompted review
Rated 1 out of 5 stars

Sold tyres they didn't have

Bought tyres online yesterday with fitting booked today. Local garage called to say they don't have them. Got etyres to ring me who said they didn't have any. Really an online tyre company should be on the ball and only sell what they have in stock. Cancelled order and awaiting refund.

November 24, 2025
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Rated 5 out of 5 stars

Quick and easy

I turned up at my scheduled time and as seen straight away and I was away in no motr than 15 minutes. Would definitely use again . Only down side and all garages in my experience are like this, they do need to smile more!

November 22, 2025
Unprompted review
Rated 1 out of 5 stars

Avoid cowboys…

Bought tyres from here and had them delivered and fitted at a local garage. On fitting I noticed the “new tyres” are 6 years old! Very unhelpful customer service. Round and round about policy’s that don’t make sense. Refused to refund me. Had the tyres taken off and left at garage to return as not fit for purpose. Absolutes cow boys and a waste of 3 hours stood in minus 3 weather.

November 21, 2025
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Rated 1 out of 5 stars

Terrible experience

Terrible experience. I was booked through two different garages for tyre fitting. The first one was permanently closed, and the second one didn’t receive the tyres at all. I went to both appointments as no one called me to say they couldn’t accommodate the fitting. Two weeks on, no one still knows where the tyres are. Communication is non-existent.

November 12, 2025
Unprompted review
Rated 1 out of 5 stars

Cancelled on the day

Supposed to fit tyre today. Got a text late into the day saying they don't have the tyre and won't fit today, saying they can do Friday (today is Tuesday). No solution no customer care. Terrible service, won't use again and don't recommend

November 11, 2025
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Rated 1 out of 5 stars

Absolutely rubbish !!

Absolutely rubbish !!! Did not deliver the tyre to the supplier. Customer service did not do much to sort out the issue. I had to request a refund. I would highly recommend that you deal directly with JL Mobile Tyre, they did their best to sort out my tyre and it turned out to be cheaper ! Etyre, you will never see me using your service again.

November 7, 2025
Unprompted review
Rated 1 out of 5 stars

Be worrying of "add ons" nightmare

Initial experience was great with good pricing and quick installation. However I bought additional wheel alignment and tyre protection which were the issues started.
1- wheel alignment was not possible in my car as installer was not equipped with right tech for my car
2- policy expired before I could upload pictures of DOT numbers required to make policy active and now company states they can't refund insurance money as it has expired pure shambles terrible costumer service with no humans available to speak to

October 21, 2025
Unprompted review

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