etyres Reviews 

24,751
TrustScore 3.5 out of 5

3.7

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Review summary

Created with AI, based on recent reviews

Evaluating 203 reviews, most reviewers were somewhat happy with their experience overall. Customers frequently appreciate the competitive pricing and the wide selection of tyres available. Many find the website easy to use and the booking process straightforward. Reviewers often highlight the excellent service and efficient fitting provided by the staff and garages, with many reporting quick and professional experiences. However, some people were dissatisfied with the booking process, experiencing issues like garages not being aware of appointments or tyres not being delivered. Customers also reported problems with scheduled times not being honored and unexpected delays. Additionally, some reviewers mentioned disorganization and poor communication, leading to inconvenience and unfulfilled bookings.

What people talk about most

Service

Customers had ambiguous experiences with service, with many praising quick, efficient, and professional... See more

Staff

Users describe ambiguous interactions with staff, with many reviewers praising fitters for being... See more

Price

Reviewers highlight positive aspects of price, with many finding competitive pricing and good value, often... See more

Product

Reviewers mention ambiguous feedback about product quality and delivery, with some praising the quality,... See more

Booking process

Consumers find the booking process to be ambiguous, with many reporting issues despite an initial easy online... See more

Reviews shaping this summary

Rated 4 out of 5 stars

First garage booked for fitting was no longer working with etyres so had to change garages. Original order was cancelled by etyres and a new order given. Had to chase for new order number for use at g... See more

Rated 4 out of 5 stars

I’m impressed with etyres! Their range of premium and budget tyres is fantastic, and the service is top-notch. I loved having the option to choose home delivery, and the website made it easy to compa... See more

Rated 4 out of 5 stars

Buying tyres from etyres was such a smooth experience. I ordered from Canada, and the online search made it simple to find the exact tyres I needed. Delivery to my door was fast, and everything arriv... See more

Rated 4 out of 5 stars

Easy to order. Good choice and prices. You select a time, but after payment, confirmation says the garage will fit you in when they can because of other jobs. I had to wait 1.5 hours. Luckily, the... See more


Company details

  1. Tire Shop

Written by the company

etyres have taken the headache out of buying new tyres. We are online stockists of brand new tyres, from leading premium and budget brands, committed to providing the same 5 star service that we have become renowned for. With our range of delivery & fitting options, it is easier than ever to get new tyres. Choose to have them delivered straight to your door with our home delivery option. Otherwise, search for a local garage or mobile fitter to do all the hard work for you. What’s more, with our online tyre search, it’s simple to find the right tyres to suit your requirements and budget.


Contact info

3.7

Average

TrustScore 3.5 out of 5

25K reviews

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No recent history of asking for reviews

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Replied to 5% of negative reviews

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3.7

All reviews

(24,751)

202 reviews in the last 12 months

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Rated 2 out of 5 stars

WOULDNT USE ETYRES AGAIN

Had purchased tyres and then booked a time of 1030 for fitting. Arrived for fitting after a 30 mile round trip to be told tyres wouldn’t be in until afternoon. Pointless being able to book a time if the tyres aren’t even there! Wouldn’t use etyres again

October 13, 2025
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Rated 1 out of 5 stars

Avoid this company. It is a scam.

I ordered and paid for 4 tyres and fixed a fitting date with local tyre fitting garage. An hour before the allotted time the garage called to say only 2 of the four tyres had been delivered. I called eTyres and was told they needed to contact the delivery company. However, they couldn't use the telephone only email. Needless to say, 3 hours later and nothing from eTyres! I called them again - same story! I asked to speak to a manager but managers don't take calls! The delivery company doesn't take calls and eTyres won't tell me who the deivery company is. I asked for refund but was told that takes 6 days. I explained payment only takes 6 seconds!
So, now I am £400 out of pocket with no tyres and no money to go anywhere else meaning van is off the road and I'm losing more money every day.
This is one great big scam - avoid.

October 13, 2025
Unprompted review
Rated 2 out of 5 stars

Sold slot that couldn't be fulfilled, slow refund

They took money straight away for a next day booking but garage called and said couldn't fulfil for over a week. When I contacted etyres to rebook somewhere else or cancel they were pretty slow: half an hour for an exchange of a dozen messages, and then told me it would be 6 days for a refund. That's the policy. Needs to be better for mistakes that they/garages make.

October 13, 2025
Unprompted review
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Rated 1 out of 5 stars

I am writing to express my concern…

I am writing to express my concern regarding my scheduled appointment on 03/10/2025 at 09:30, which was unexpectedly canceled. Unfortunately, I received no prior notification by phone or email, and only learned of the cancellation when I arrived.

I was informed that the cancellation was due to the tyres being out of stock. While I understand stock issues can happen, I would have greatly appreciated timely communication, as this would have saved me both time and

October 3, 2025
Unprompted review
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Rated 1 out of 5 stars

FALSE ADVERTISIING COMPLETELY AVOID

Ordered 4 tyres at 08:30 am for a 12:30 fitting at a local garage. I paid slightly more to have it done " on day " when compared to deals elsewhere for "next day" or "48hr" time booking slots. Car was dropped off at garage and i returned 90 mins later, the tyres were not at the garage, but the garage did not inform me initially, they waited until I returned after the hour slot. The garage did however inform etyres who frankly were completely useless, they said they couldn't guarantee the tyres would be delivered within 6 days ( their refund process takes 6 days ) so I was in a hopeless position of not having the money nor a new set of tyres, and no guaranteed delivery time, they didn't offer an upgrade, a discount, it was almost as if it was totally acceptable on their behalf to falsely represent they could fit tyres on day and then also found it acceptable that I should then work with an indefinite/ indeterminate fitting time. Honestly beyond crap, useless. STILL NO TYRES, STILL NO OPTIONS, STILL NO DELIVERY TIME

October 1, 2025
Unprompted review
Rated 5 out of 5 stars

Hassle free service

My second time using this service. It’s been, once again, faultless. Special shout out to SETYRES (Epsom) for replacing 4 tyres and carrying out 2-wheel alignment - all in 30mins.

September 30, 2025
Unprompted review
Rated 5 out of 5 stars

Great experience

I showed up with car at the appointed time and left them to it for an hour or so. The correct new tyres were fitted and although there was an issue with adjusting the tracking (which I had also booked), this was amicably sorted out the following week.

The fitter gave me a call when they found that one of the tracking adjusters was seized, said they'd ordered a new one and advised me to come back and get the tracking sorted, which I did the following week.

September 22, 2025
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Rated 5 out of 5 stars

Everything good!!

Easy to negotiate the etyres site, good choice of tyres both budget and name brand, competitive pricing and local next day fitting! Couldn’t ask for more!

September 26, 2025
Unprompted review

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