Well you delivered me one part of my order and lost another one but in a way you are good eshop. Maybe better customer service like accesibility otherwise the help was amazing.
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Review summary
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Reviews shaping this summary
The items are great quality, as expected, but I believed the charger would have EU plug by default, and I was dissapointed that I could not order power banks.
Whether it is a cable, an adapter, or a more complex electronic device, my experience with UGREEN products has been consistently positive. I appreciate their sturdy construction and thoughtful de... See more
Great overall. Ease of ordering and with payment options. The item arrived in prime condition and works seamlessly. Matched the description. The actual weight is rather felt, but it is high output G... See more
Company details
- Electronics Store
- also in
- Cell Phone Accessory Store
- Computer Accessories Store
- Electronics Accessories Wholesaler
About UGREEN EU
Written by the company
UGREEN is where technology meets everyday life.
UGREEN is a technology-driven consumer electronics brand built around one simple belief: great products should be designed around real user needs.
Guided by R&D, product design, and continuous user feedback, we create practical tech solutions that make everyday digital life easier, faster, and more reliable. Our product range covers chargers, power banks, USB-C hubs, docking stations, cables, adapters, storage solutions, and smart accessories for work, travel, home, and professional setups.
We are trusted by users around the world because we focus not only on performance, but also on long-term reliability, thoughtful design, and everyday usability. From product development to after-sales support, our goal is to deliver technology that feels useful, dependable, and easy to choose.
Whether you are upgrading your workspace, powering your devices on the go, or building a cleaner digital setup, UGREEN is here to help you stay connected with confidence.
200M+
Global Users
|
1950+
Patents
|
180+
Countries
|
50+
Product Design Awards
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Why shop with UGREEN
Fast 2-5 day delivery on all orders
30-Day Worry-Free Trial
2-Year Product Warranty
Technology designed around real life
Written by the company
- Built for the way you charge, connect, and create
- At UGREEN, we design practical tech solutions around real user needs. From fast chargers and power banks to USB-C hubs, docking stations, cables, and smart accessories, our products are built to make everyday digital life easier, more reliable, and more connected.
30-Day Worry-Free Returns
Fast delivery, 2-year warranty, and a support team that's always here to help.
We want every customer to feel confident before and after purchase. That's why orders from our official store are supported by a 30-day return policy, reliable delivery service, and a 2-year product warranty.
Contact info
40549, Düsseldorf, Germany
- +1(888)820-8830
- service.eu@ugreen.com
- eu.ugreen.com
Nexode & MagFlow Air Editions
4.4
Excellent
960 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 77% of negative reviews
Typically replies within 48 hours
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At first glance it's durable and high…
At first glance it's durable and high quality. It arrived in good time too.
August 23, 2026
Great product and fast delivery
August 23, 2026
Great quality products, trust the price
Product quality is genuinely one of the best I've ever seen, I like their designs a lot too.
I now own multiple chargers and accessories from them.
August 16, 2026
Fast shipping and great products
August 20, 2026
Informative display
Good info, good capacity, not the best resolution display, but usable.
August 20, 2026
Everything happened fast and I'm happy…
Everything happened fast and I'm happy with Ugreen mobile battery
August 20, 2026
Easy ordering and fast delivery!
August 19, 2026
Great product and experience with delivery
Product quality made my experience great. Delivery service was quick enough to me. Thanks.
August 12, 2026
Great store
Great store, both products I ordered arrived fast and the quality is top tier.
August 19, 2026
Works great!
August 9, 2026
Quick delivery and the product is as…
Quick delivery and the product is as good as promised
August 17, 2026
Well you delivered me one part of my…
Well you delivered me one part of my order and lost another one but in a way you are good eshop. Maybe better customer service like accesibility otherwise the help was amazing.
August 10, 2026
Got the chargers faster than i expected…
Got the chargers faster than i expected and they worked amazingly well.
August 17, 2026
Easy buying process
Easy buying process, fast delivery to Sofia Bulgaria. The usage of the battery is yet to come but friends of mine recommend it, so I am sure it will work fine
August 17, 2026
Dead after 3 weeks of use.
Make sure you don't send defective goods. My 9 in 1 Steam Deck Docking Station only worked for 3 weeks and then it gabe out. The other cabels that came with it are working on my other devices. But no cables, delivered or the ones I have at home are working with it anymore.
Bad product, do not recommend to your customers.
August 8, 2026
Reply from UGREEN EU
Dear,
We're sorry to hear that your 9-in-1 Steam Deck Docking Station stopped working after only three weeks.
We understand how disappointing it is when a product suddenly stops functioning, especially after you have already tested different cables and confirmed that the cables work properly with other devices. This is certainly not the experience we want for our customers.
Your feedback regarding the product reliability has been noted and will be shared with the relevant team for further review.
If the issue has not yet been resolved, please don't hesitate to contact our support team service.eu@ugreen.com with your order details. We'll be happy to investigate the issue and assist you with a suitable solution.
Thank you for taking the time to share your detailed feedback.
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