Our Sales Representative, Sean Keane, was very quick to provide quote details and follow up after the sale. Both he and Dan from Customer Service made sure everything went smoothly and that we had wh... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Great company to deal with. Georgia was brilliant. sourced the product i needed quickly and was dispatched in good time. will be using them much more in the future due to them being reliable. communic... See more
Company replied
Alex Bailey is my main point of contact at EU Automation...he is extremely friendly, has exceptional customer service skills and always offers great pricing & lead times.
Company replied
The sales rep is very fast in responds and able to quote efficiently with the correct parts required. Pricing wise reasonable and the lead time is short. Will continue to support EU Automation. Thanks... See more
Company replied
Company details
Written by the company
EU Automation gives you access to a world of automation parts at your fingertips. Whether it’s obsolete, reconditioned, or new automation parts, we’re here when you need us most.
Contact info
Hessenring 15 K, 64546, Mörfelden Walldorf, Germany
- 01785 558485
- marketing@euautomation.com
- euautomation.com
4.7
Excellent
5K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 70% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
the Machine was down
November 25, 2024
Reply from EU Automation
Thank you for taking the time to leave us a 5 star review, we really hope we can impress again soon.
Daniel
Quick and fast, from the quote to the delivery!
Kevin Sieburg took great care of us with his quick quote and fast delivery of our parts.
November 25, 2024
Reply from EU Automation
Thank you for the 5 stars Jamey, Kevin will really appreciate the compliments and we hope we can be of service again!
Daniel
EU Automation - AFR supply
Professional organization and helped me to get the right spec for the AFRs and the supply was indeed quick
November 15, 2024
Reply from EU Automation
Thank you for the 5 stars! We really hope we can help again soon!
Daniel
Received good information.
November 11, 2024
Reply from EU Automation
Thank you for the 5 stars Bob. We hope we can help again soon.
Daniel
Great find
Fast and effective to deal with by phone or email.
Response time good and shipping next day,
Glad to have found them.
November 7, 2024
Reply from EU Automation
Thank you for taking the time to leave us a 5 star review David. We look forward to helping again soon.
Daniel
There were some broken parts
There were some broken parts. One of the holding clips is bent and may not be useful, and on one side the enclosure is caved in.
November 12, 2024
Direct
Direct, kind clerk. I get quick and accurate feedback on my inquiries. I love working with them! Thank you!
November 5, 2024
Reply from EU Automation
Thank you for the 5 stars! We really hope we can continue to be as easy to use in the future.
Daniel
Quick delivery than manufactuer
Normal delivery time was 1 month from the manufacturer. But EU Automation provided spare parts within 14 days (2 weeks).
October 30, 2024
Responses to queries were quick .
Responses to queries were quick .
agents are polite and helpful
Pricing was good .
Stock was good
November 6, 2024
Unprompted review
Reply from EU Automation
Thank you for the 5 stars Keith,
We really hope we can continue to impress and help again soon!
Daniel
Easy ordering and fast delivery.
November 4, 2024
Reply from EU Automation
Thank you for the 5 stars Claudio.
Really hope we can help again soon.
Daniel
EU Automation Service & Product
EU Automation Service & Product provided a good quality and performance results for our order. The communication of shipping and delivery was on time.
Customer service was always attentive and interested in our needs.
October 28, 2024
Unprompted review
Reply from EU Automation
Thank you for taking the time to leave us such a lovely review Carlos. We hope we can continue to help in the future.
Daniel
Reply from EU Automation
Thank you for the lovely 5 star review Michael. We really hope we can continue to impress in the future.
Daniel
Fast and cheap
October 30, 2024
Reply from EU Automation
Thank you for the 5 stars! We hope we can continue to support and impress.
Daniel
Everything is fine OK
October 30, 2024
Reply from EU Automation
Thank you for the 5 star! We hope to help again soon.
Daniel
Fast & responsive sales representative.
October 15, 2024
Unprompted review
Reply from EU Automation
Thank you for taking the time to leave us a 5 star review Joan. We really hope we can help again soon.
Daniel
Reply from EU Automation
So happy that you felt we were clear communicators and that our speed was good. We really hope we can continue to help as we build our relationship with you .
Daniel
Communication and speed handeling are…
Communication and speed handeling are excellent
October 29, 2024
Reply from EU Automation
Thanks for the 5 stars Carl, we really hope we can continue to impress next time you need us.
Daniel
They were very fast and also very…
They were very fast and also very smart.
Thanks a lot for your support.
October 28, 2024
Reply from EU Automation
Thank you for the 5 stars! We really hope we can continue to help and impress in the future.
Daniel
Collaborating with Matilda Webber was…
Collaborating with Matilda Webber was fantastic! She is not only meticulous but also highly professional and a pleasure to work with.
October 28, 2024
Unprompted review
Reply from EU Automation
Thank you so much for the 5 stars! I have passed on your compliments to Matilda who I know will really appreciate your words. We look forward to helping again soon.
Daniel
Reply from EU Automation
Sara, we really appreciate you taking the time out to leave us a 5 star review. We will strive to keep up the ''outstanding'' work next time you need us.
Daniel
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