EUclaim B.V. Reviews 

15,711
TrustScore 4.5 out of 5

4.5

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Rated 1 out of 5 stars

EUclaim was declared bankrupt on Monday 24 August 2026. So don't expect to have your claims processed anytime soon... After 15 months waiting for our claim to be processed that's all wasted time and e... See more

Rated 5 out of 5 stars

Euclaim handles everything and got us back after egypt airlines just ignored us. It took them two years but we did get back what was owed less EU claim fees. Ther sent regular status updates ove the 2... See more

Company replied

Rated 5 out of 5 stars

It took a while (2 years) but we finally received a compensation from the airline because of a delay in our flight. During those 2 years EUclaim informed us each time there was a development in the cl... See more

Company replied

Rated 5 out of 5 stars

Tap firstly denied our claim, making up a story about air traffic control problems that did not exist, then ignored us. EU claim took the claim all the way through to legal action. Only then did TAP s... See more

Company replied

Company details

  1. Legal Services

About EUclaim B.V.

Written by the company

  • De meeste ervaring op het gebied van passagiersrechten
  • Ontzorgt je volledig
  • Altijd op de hoogte via je eigen online dossier
  • Sterke juridische afdeling
  • Op werkdagen bereikbaar via telefoon, live-chat en e-mail
  • Je krijgt waar je recht op hebt!

EUclaim helpt gedupeerde vliegtuigpassagiers op basis van no cure, no pay.

EUclaim helpt passagiers bij:

EUclaim | It's all about passengers

Written by the company

No cure, no pay

Met onze service loop je geen enkel risico.

Is jouw claim succesvol afgehandeld door ons? Alleen dan worden onze fee en dossierkosten ingehouden op het compensatiebedrag dat je ontvangt.

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

16K reviews

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1-star

Asks customers to review

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Replied to 96% of negative reviews

Typically replies within 48 hours

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4.5

All reviews

(15,711)

430 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Lazy company

Said they would not pursue my claim further because the airline said they had already paid the compensation (even though they hadn't). Instead of checking, they simply decided to close the file. I do not recommend them at all.

June 16, 2025
Unprompted review
EUclaim B.V. logo

Reply from EUclaim B.V.

Hi passenger! If you could give your claim reference number I can take a look at your file to see what's going on. ~ Anne

Rated 5 out of 5 stars

Try the airline first

I had a flight attendant and a friend in Amsterdam recommend this website, but what I didn't know was they charge you 30% of the compensation. I'm from the Unites States this system for delayed flights does not exist. I filed a claim with this website, and later discovered I could file one directly with the airline. The airline eventually informed me they would pay me the claim directly (it took several weeks). I informed Euclaim.com and they said that I would still be charged the 30% commission fee. I was annoyed about this, but I still paid it knowing I had signed the paper agreeing to do so. A representative contacted me shortly after that to inform me there had been a mistake and I should have been charged only a 40 Euro administration fee. I was totally fine paying that instead of 30% compensation which would have turned out to be 200 Euros for my claim. I was really impressed with how communicative the customer service rep was and how quickly she got back to me. In my experience Euclaim.com is responsive to clients who have a negative experience. Knowing what I know now though, I would still recommend you try the airline first and then file your claim with them if the airline is giving you a hard time.

June 29, 2025
Unprompted review
EUclaim B.V. logo

Reply from EUclaim B.V.

Hi Rachel, we've responded to your review via your online file. ~ Anne

Rated 5 out of 5 stars

I was surprised by the results

I was surprised by the results, it took long time but EU claim was consistent and eager to get what is my right! It is a thank you for the devotion at what you do!

June 2, 2025
EUclaim B.V. logo

Reply from EUclaim B.V.

A.Saleh, Good to hear that you are satisfied with our service. We hope you enjoy your compensation! ~ Jamy-Lee

Rated 5 out of 5 stars

I Highly Recommend EUclaim!

Did exceptional job helping us get compensation for my father’s delayed flight from Paris to Morocco. From start to finish, the process was clear, professional, and efficient. And communication was excellent. Highly recommend to anyone dealing with flight delays or cancellations!!

June 2, 2025
EUclaim B.V. logo

Reply from EUclaim B.V.

Soufiane, Thankyou for your review! Good to hear that you are satisfied with our service. We hope you enjoy your compensation! ~ Jamy-Lee

Rated 5 out of 5 stars

Took a long time

Took a long time, but happy with the result.
They were very persistent!

June 2, 2025
EUclaim B.V. logo

Reply from EUclaim B.V.

Andrew, Everyone can be great, because everyone can serve! Thankyou for your review! Enjoy your refund! ~ Jamy-Lee

Rated 5 out of 5 stars

Fantastic

Thanks for your support!

May 18, 2025
EUclaim B.V. logo

Reply from EUclaim B.V.

Lulei Yan, Everyone can be great, because everyone can serve! Enjoy the refund! ~ Jamy-lee

Rated 1 out of 5 stars

lasted almost 3 years...

lasted almost 3 years...

May 18, 2025
EUclaim B.V. logo

Reply from EUclaim B.V.

Sophie, Unfortunately, legal proceedings can take a very long time and understand that this requires a lot of patience from you.We have done our utmost for you. We are happy with the end result. Enjoy your refund! ~ Jamy-Lee

Rated 5 out of 5 stars

The claim process was easy

The claim process was easy. We were kept informed throughout the process and once payment came in from the airline it was sent to us quickly.

April 18, 2025
EUclaim B.V. logo

Reply from EUclaim B.V.

Patti, good to hear that it was efficiently for you. Always at your service! ~ Jamy-Lee

Rated 5 out of 5 stars

Everything was perfect

Everything was perfect. It's the best claim service ever !!!

April 3, 2025
EUclaim B.V. logo

Reply from EUclaim B.V.

Thank you Karin for your 5 star review. Enjoy your compensation!~Gwendolyn

Rated 5 out of 5 stars

EUclaim provided a clear path for resolution

EUclaim worked with me to file with the airlines and provided a clear path through the process for a resolution. They were successful to the full amount and transferred the funds with no issues.

October 20, 2024
Unprompted review
EUclaim B.V. logo

Reply from EUclaim B.V.

Hi Gary thank you for your 5 star review. I am glad that your claim was handled positive, have fun with your compensation!~Gwendolyn

Rated 3 out of 5 stars

Something better than nothing

Great that they got me some money in the end, but taking a little over a third seems quite steep.

February 28, 2025
Unprompted review
EUclaim B.V. logo

Reply from EUclaim B.V.

Hi Francois, thanks for taking the time to leave a review. Because we charge fee+ admin cost, it is possible to start legal proceedings when necessary without charging the passenger additional fees for this service. This means we can help more passengers :) We hope you enjoy the compensation! ~ Anne

Rated 5 out of 5 stars

EUClaim took a case that AirHelp had…

EUClaim took a case that AirHelp had declined, and won. They have a bit higher commision but it was worth it

February 10, 2025
Unprompted review
EUclaim B.V. logo

Reply from EUclaim B.V.

Thank you for your positive review Marc. I am glad that we helped you claim your compensation. Enjoy the compensation! ~Gwendolyn

Rated 5 out of 5 stars

I was very impressed with EUclaim and…

I was very impressed with EUclaim and valued the fact that they kept me updated every step of the way. I received prompt replies to my questions and emails and I am very grateful that most of my money was returned by the airline. Airlines should be held accountable, if they fail to provide the service that the customer paid for. I can highly recommend them! There is a wait, but it's worth it.

August 10, 2024
Unprompted review
EUclaim B.V. logo

Reply from EUclaim B.V.

Hi Happy customer :) thank you for this 5 star review and for taking the time to post this. Sometimes it can take a while before the airline comes with a positive answer but we wont quit. Enjoy your compensation! ~Gwendolyn

Rated 5 out of 5 stars

Great service - thanks!

Great service! The airlines (Ryanair) just make excuses and are lying to avoid paying claims. EU claim handled our case very efficiently and we got the compensation for our delayed flight. We will use EU claim again in the future.

March 3, 2025
Unprompted review
EUclaim B.V. logo

Reply from EUclaim B.V.

Hi Holger, thanks so much for taking the time to review our service. We hope you enjoy the compensation! ~ Anne

Rated 5 out of 5 stars

They will fight for you.

I was stranded by an airline in Germany, and they refused to compensate me for anything. They basically ignored me. I finally went with EU Claim to help me. They made the process somewhat easy, and even though the airline fought it, EU Claim finally got me reimbursed.

December 2, 2024
Unprompted review
EUclaim B.V. logo

Reply from EUclaim B.V.

Thank you for your nice review Terrance. Enjoy your compensation!~Gwendolyn

Rated 5 out of 5 stars

The experience was hassle free

The experience was hassle free. It was on time and I really will recommend them for filling claims

January 28, 2025
Unprompted review
EUclaim B.V. logo

Reply from EUclaim B.V.

Thank you for your 5 star review and kind words Vivek. Enjoy your compensation!~Gwendolyn

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