Euphoria One Reviews 

1,054
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 103 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional quality of the hair extensions, noting that they are wonderfully soft, durable, and available in a remarkably wide variety of colors. People also mention the remarkably fast delivery service alongside the incredibly helpful customer support team, which is always ready to assist with color matching and inquiries. Some reviewers were not happy with unexpected delivery delays or frustrating issues involving couriers failing to deliver packages on time. A small group of consumers also mentioned disappointment regarding product performance or facing difficulties when attempting to return items.

What people talk about most

Product

Reviewers mention positive feedback about product quality, highlighting that the hair extensions are silky... See more

Quality

Reviewers highlight positive aspects of quality, noting that the hair extensions are silky smooth,... See more

Customer service

Users describe positive interactions with customer_service, highlighting helpful, friendly, and outstanding... See more

Order

Consumers find orders to be a positive experience, highlighting fast delivery and helpful support. Reviewers... See more

Delivery service

Customers had positive experiences with delivery_service, noting incredible service with super-fast dispatch... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Used euphoria one now for the past two years, the hair is always beautiful quality and lasts for my clients, the extra thick is stunning hair. Also the new messages service is just fab, had a p... See more

Rated 5 out of 5 stars

Hello all girlies out there if you’re looking for top quality hair at AMAZING 🤩 prices this is the place to be . I’m a regular buyer and recently converted my hair dresser as I believe Every woman ne... See more

Rated 5 out of 5 stars

Absolutely fantastic communication they really know their products and answered all my questions straight away. I made a mistake with my order and they resolved it instantly, no hassle at all. I fi... See more

Rated 5 out of 5 stars

I have been using this company for their tape in extensions for several years now. I am more than happy with their quality and their customer service. I’m not able to find anything like this with this... See more


Company details

  1. Beauty & Well-being

Written by the company

We source and manufacture some of the best quality hair in the world. At Euphoria One Hair Extensions we pride ourselves in supplying the UK with excellent quality human hair extensions. We work tirelessly to provide a professional, helpful and caring customer service and have a professional team on hand to deal with any query you may have.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

1K reviews

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Asks customers to review

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Replied to 75% of negative reviews

Typically replies within 24 hours

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4.7

All reviews

(1,054)

100 reviews in the last 12 months

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Rated 3 out of 5 stars

The hair on the weave is quality, but manufacturing not so much

The hairs good quality, soft and thick root to tip. 10x better than ClipHair. However, since having my weave fitted I’ve noticed what I’ve now found from research, to be a moustache around the weave. Meaning if I lay down, I can feel all the little hairs that must have been cut for other extensions, or to even out the weight. But it is SO uncomfortable, I can feel this hair around each row (I only have 3 rows), and if I lift the weave up, I can see all the hairs that have been chopped sticking out. It just makes them uncomfortable and I can only hope they soften over time. Even clip hairs awful quality hair was comfortable. Tomorrow is a week since fitting, and I have washed it twice, but it’s still so uncomfortable it’s like stubble going into my scalp, like a layer has been cut off all around the weave during making it.

January 16, 2025
Unprompted review
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Rated 5 out of 5 stars

I wouldn’t use another supplier

I wouldn’t use another supplier , this hair quality is another level ! I am a hair extension specialist and I also wear hair extensions myself I purchased Russian hair in December and it’s like it’s just been fitted it’s still so smooth and doesn’t mat ! I love this place also my customers love it I get great reviews everyone’s happy ! Thank you euphoria one x

December 10, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent value for money

Hair is lovely and soft. Good quality.Used another brand before, but now iam converted to Euphoria One.going to order some more with them.price is good too for russian double drawn hair.

January 13, 2025
Unprompted review
Rated 5 out of 5 stars

Amazing service

I love everything about this company, the hair extensions themselfs are just perfect, such amazing hair in great condition and come so quickly. As well as this the service from the company is simply amazing, the staff are always so kind and helpful through their messages. I’ve been contacted before through WhatsApp and Messages and always been greeted with polite, helpful and respectful responses. I’ve also reached out myslef via instagram and even then I received amazing service. Euphoria One will always be my go-to for extentions!

January 14, 2025
Unprompted review
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Rated 5 out of 5 stars

Couldn’t recommend more

Excellent customer service, super responsive and really helpful. I ordered on a Friday paying the cheapest delivery, not expecting to receive until Monday/Tuesday, but instead received on the Saturday. The extensions were extremely affordable, compared to other brands, for the same top quality. Couldn’t recommend more and have already ordered again. Thank you x

December 6, 2024
Unprompted review
Rated 5 out of 5 stars

LOVE Euphoria One

I've ordered from Euphoria One twice now and both times I've been super happy, the hair is great quality and the prices are so reasonable. The customer service I have received from Euphoria One has been excellent, the team are lovely and responsive. Will definitely be using them for the foreseeable!

December 14, 2024
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Rated 5 out of 5 stars

Fab company

Fab company. Much better than the “big names” hair quality fab and colour match is second to none. Thank you euphoria one

December 20, 2024
Unprompted review
Rated 5 out of 5 stars

Absolutely amazing customer service!

Absolutely amazing customer service!! I ordered the wrong colour extensions on one of my packs and a refund was submitted straight away once they received the extensions back.

The girls at euphoria one kept in contact with me while all of this was going on and kept me in the loop. Refund hit my account the next day after they received the extensions back via Evri.

The condition of the extensions is the best I have ever tried, they aren’t so silky and soft- they aren’t thin compared to other extensions I have used. I have had them in now for a week and still feel brand new after washing every day.

I can’t thank you all enough.

December 4, 2024
Unprompted review
Rated 5 out of 5 stars

Amazing service

Amazing service, I mistakenly opted for 2-3 day delivery but needed to change to next day , they responded promptly. And helped me out. So very please. Would highly recommend. Easy what’s app service to talk to customer service ⭐️⭐️⭐️⭐️⭐️

December 10, 2024
Unprompted review
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Rated 5 out of 5 stars

Best hair ive ever had!

I bought 300g of the Russian/Mongolian hair and i can say its the best hair I've ever used, i have used a few different brands of hair and this is by far the best, they are still silky soft with no tangling or shedding. The whatsapp team were so helpful as well with quick replies. will defiantly be using Euphoria forever!

November 27, 2024
Unprompted review
Rated 1 out of 5 stars

Bought 150 grams of Russian hair i tip

Bought 150 grams of Russian hair i tip, had them in 2 weeks and the hair resembled horse hair, smelt like burnt which makes me think there is alot of synthetic hair in it absolutely awful and would never ever buy from these again. I had hair planet extentions for half a year and was lovely but they discontinued the ones I love so tried these but never ever again

October 11, 2024
Unprompted review
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Rated 5 out of 5 stars

I've been using Euphoria (instals and…

I've been using Euphoria (instals and for myself) for around 7 years and absolutely love the hair! I usually use the Russian ranges and have never had an issue with quality, however, if ever I have had an issue they are friendly and very quick to resolve it. Absolutely use, just make sure if you're purchasing blondes that you use the Russian ranges and make sure you actually use good quality aftercare products!

October 1, 2024
Unprompted review

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