I have ordered quite a few items now and they always arrive quickly and meet my expectations. However, there has been one item that after 1 year and used 5 times became defective. There were no proble... See more
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Review summary
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VEVOR customer service is fantastic. I bought an item from them and it arrived damaged but with hesitation VEVOR looked after me so well. Thank you VEVOR for everything. I am happy with the product bu... See more
Delighted with my purchase, these bushes look lovely at my hall door & have had lots of compliments about them . The delivery was very quick & very little assembly required, would highly recommend .
I highly recommend VEVOR Europe. I had a few questions, and their customer service was excellent—friendly, helpful, and quick to respond. They even followed up to ensure that I had received my order.... See more
Company details
Written by the company
VEVOR is a home improvement brand that empowers Home Creators to upgrade spaces with pro-level products at exceptional value. From backyard makeovers to apartment innovations, we deliver superior performance through practical technological innovation that combines purposeful technology with the hands-on joy of creation. We break down price barriers so every upgrade reflects your vision, creating unique spaces where garages become workshops and balconies become oases. Upgrading every space isnʼt just a task, itʼs a declaration of reinvention. Upgrade with VEVOR.
Contact info
United Kingdom
- eur.vevor.com
4.7
Excellent
1K reviews
Asks customers to review
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Fast delivery and quality of products
Excellent delivery time and the quality of the products
June 8, 2026
I am very satisfied with the delivery…
I am very satisfied with the delivery speed. Every inquiry I have made to customer support has been answered promptly and professionally. I have a business account and can purchase through B2B channels.
The products are of high quality, and the pricing is definitely competitive. Most importantly, the delivery time of just a few business days is a major advantage and a significant benefit.
I have been purchasing regularly for more than two years.
Highly recommended, and my compliments to the entire team.
June 9, 2026
the products are very good value for…
the products are very good value for the money. Delivery is very quick.
Payment-methodes are very flexible.
All in all, very efficient and good. Thank You
June 8, 2026
Fast delivery and quality
June 8, 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Reply from eur.vevor.com
Hi Ove,
We sincerely apologize for the inconvenience this has brought you.
We attach great importance to your satisfaction and are dedicated to resolving your issue properly.
We have assigned a service specialist to deal with your problem, and we will send you a solution via customer service ticket (No. 450764027359232) within 24 hours. Please check your message history and reply to us, and we will try our best to handle your matter well.
Thank you for reporting this issue to us. We hope to resolve the relevant problems and regain your trust.
Double price
Edit review: After leaving the review under, Vevor contacted me and sorted the situation out really quickly. I therefore updated the stars rating.
The product works and the shipping was fast, but since I sent a message to costumer service, regarding the product being sold with free shipping and still getting billed almost double, and has yet to receive an answer, I have to give one star.
I would recommend responding to costumer complaints before reminding them twice to leave a review.
June 6, 2026
Reply from eur.vevor.com
Dear Customer,
We sincerely apologize for the shipping fee issue you encountered. Your satisfaction is our top priority, and we aim to resolve this matter smoothly for you.
We will send you the latest solution via customer service ticket (Ticket No.: 450766281797632) within 24 hours. Please check your message history and reply to us. Thank you for bringing this issue to our attention. We hope to properly settle this and regain your trust.
Great support and shop
June 6, 2026
Delivery pretty fast good quality product
Delivery pretty fast. The product is good quality 🙏
June 7, 2026
Absolutely excellent
100%
From ordering, price, quality communication through the whole process and speed of delivery. Absolutely excellent fantastic experience 😍
I ordered an electric mincer and a battery weedsprayer
June 7, 2026
Delighted with my purchase
Delighted with my purchase, these bushes look lovely at my hall door & have had lots of compliments about them . The delivery was very quick & very little assembly required, would highly recommend .
June 6, 2026
Broken.. open box and main tub is torn and broken
Open box and all broken.. main tub is torn.. looks like it was reboxed
June 6, 2026
Reply from eur.vevor.com
Dear customer,
We sincerely apologize for the inconvenience caused. Your satisfaction is our top priority.
We handle your request under service ticket No.450657128625152. Kindly check your inbox and reply to us. Thanks for your feedback, we aim to settle your problem satisfactorily and restore your trust.
The package arrived slightly damaged
The package arrived slightly damaged, the cardboard was torn, so I took it. After unpacking it turned out that there must have been a lot of pressure on the device. A small part is bent and a little bent.
June 6, 2026
Reply from eur.vevor.com
Dear customer,
We sincerely apologize for the inconvenience caused. Your satisfaction is our top priority.
We handle your request under service ticket No.450658443539456. Kindly check your inbox and reply to us. Thanks for your feedback, we aim to settle your problem satisfactorily and restore your trust.
I have not received the package!!!????
May 28, 2026
Reply from eur.vevor.com
Dear customer,
We sincerely apologize for the inconvenience caused. Your satisfaction is our top priority.
We will provide the solution via service ticket No.450385254888448. Please check your messages and reply to us. Thank you for your feedback, and we hope to resolve your issue properly and regain your trust.
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