Incredible prices and a fantastic website. Bought stuff hugely less £ than other websites. What a gem of a site. Def ordering more. My items arrived swiftly, well packed were good quality. As my part... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I have used this company many times due to their large selection and easy ordering process, and have always had a good experience. However this time they excelled themselves. I placed the order, recei... See more
Company replied
Fantastic fast service with free delivery, and very cost-effective prices indeed. It doesn't get any better than this, and this is clearly a smaller business maybe run by a family or a wonderful group... See more
Company replied
I recently ordered from Eureka Direct, and I’m genuinely impressed with the experience. The quality of their service stands out — everything was handled with care, professionalism, and attention to de... See more
Company replied
Company details
- Medical Supply Store
- First Aid Station
- Hospital Equipment and Supplies Store
- Safety and Work Wear Store
- Safety Equipment Supplier
About Eureka Direct.co.uk
Written by the company
Eureka Direct
Written by the company
- First aid supplies & infection control products.
- Eureka Direct pride themselves in excellent customer service and that's why all of our happy customers such as Lush and Paulton's Park, keep returning for more. With the largest supplies of first aid in the UK we'll be surprised if you don't find what you are looking for!
30 DaGuarantee!
FREE delivery on all orders!
We also offer free gifts and a 100% no quibble guarantee!
Contact info
1st Floor Fleetsbridge House, Fleets Corner Business Park, Nuffield Road, BH17 0LA, Poole, United Kingdom
- 0800 358 0085
- beth.mckenna@poolebayholdings.co.uk
- eurekadirect.co.uk
4.8
Excellent
1K reviews
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This company invites their customers to review, whether positive or negative
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Very helpful when ordering and promptly…
Very helpful when ordering and promptly delivered
August 6, 2026
Reply from Eureka Direct.co.uk
We're so glad to hear that our ordering process was helpful and that delivery was prompt. Thank you for your kind words!
Kind Regards,
Eureka Direct Customer Service Team
Reply from Eureka Direct.co.uk
We are so happy to hear that you found our process quick and simple. We appreciate your positive feedback, Simon!
Kind Regards,
Eureka Direct Customer Service Team
Reply from Eureka Direct.co.uk
We're so happy to hear you consistently receive great service and prompt delivery. Thank you for sharing your positive experience with us!
Kind Regards,
Eureka Direct Customer Service Team
Easy to use website
Easy to use website, just the right number of emails, well packaged stock, good quality.
July 29, 2026
Reply from Eureka Direct.co.uk
We're so happy to hear you found our website easy to use and appreciated our communication and product quality. Thank you for your wonderful feedback!
Kind Regards,
Eureka Direct Customer Service Team
Excellent product wrapped and intact
Excellent product wrapped and intact. Perfect conditiin
July 29, 2026
Reply from Eureka Direct.co.uk
We are so glad to hear that your product arrived in perfect condition. We appreciate your positive feedback, Maria!
Kind Regards,
Eureka Direct Customer Service Team
Great service
Great service, prompt delivery and free postage. The wipes are perfect for use prior to weekly injection. Would certainly recommend to others.
July 20, 2026
Reply from Eureka Direct.co.uk
We're so happy to hear about your positive experience with our service and the prompt delivery. It's wonderful to know our wipes are perfect for your needs. We truly appreciate your recommendation, Susan!
Kind Regards,
Eureka Direct Customer Service Team
Goods as expected
Goods as expected. Arrived when expected. Package a little squashed but goods ok
July 13, 2026
Reply from Eureka Direct.co.uk
We're glad to hear your goods arrived as expected and were in good condition. We appreciate you letting us know about the packaging, Margaret.
Kind Regards,
Eureka Direct Customer Service Team
Reply from Eureka Direct.co.uk
It's brilliant to hear everything went smoothly. Thank you for your review, Carol!
Kind Regards,
Eureka Direct Customer Service Team
Reply from Eureka Direct.co.uk
We're so glad to hear you enjoyed our products and appreciate your kind recommendation! Thank you for your positive feedback, Rob.
Kind Regards,
Eureka Direct Customer Service Team
Reply from Eureka Direct.co.uk
Great to hear! Thank you for your review, Timothy. We hope to see you again.
Kind Regards,
Eureka Direct Customer Service Team
The order for EpiPen's and Inhalers…
The order for EpiPen's and Inhalers were delivered here on time, packaging great all in tact and secure.
Bonus box of biscuits too!
July 1, 2026
Reply from Eureka Direct.co.uk
We are so pleased to hear that you're happy with your order. We appreciate you taking the time to share your positive experience, and we are especially glad you enjoyed the bonus biscuits!
Kind Regards,
Eureka Direct Customer Service Team
Good website & great prices plus…
Good website & great prices plus excellent, speedy, very well packed, delivery!
July 1, 2026
Reply from Eureka Direct.co.uk
We're so happy to hear you had such a positive experience with us! We appreciate your kind words, Judy and hope to see you again.
Kind Regards,
Eureka Direct Customer Service Team
great delivery time
June 30, 2026
Reply from Eureka Direct.co.uk
Fantastic to hear. Thank you so much for taking the time to review us. We hope to see you again in the future.
Kind Regards,
Eureka Direct Customer Service Team
Easy to use website
Easy to use website, supplier that actually listens when I requested one delivery and one invoice that's what I got, very happy with products too.
June 30, 2026
Reply from Eureka Direct.co.uk
We appreciate your positive feedback on our products, Wilson! Thank you for your review, and we hope to see you again.
Kind Regards,
Eureka Direct Customer Service Team
Straight forward website & delivered…
Straight forward website & delivered when you said you would. Free delivery a bonus.
June 29, 2026
Reply from Eureka Direct.co.uk
We're so glad to hear you found our website straightforward and that your delivery arrived as expected, Ann. We appreciate your kind words!
Kind Regards,
Eureka Direct Customer Service Team
Reply from Eureka Direct.co.uk
We're so glad to hear you enjoyed the prompt delivery and excellent product! We appreciate your positive feedback, Jucol.
Kind Regards,
Eureka Direct Customer Service Team
Super quick delivery and top quality
Super quick delivery, easy to order, good consistent quality. Thank you.
June 29, 2026
Reply from Eureka Direct.co.uk
We're so happy to hear you found our delivery quick, ordering easy, and quality consistent! Thank you for your kind words, Carl.
Kind Regards,
Eureka Direct Customer Service Team
Great service and products
June 18, 2026
Reply from Eureka Direct.co.uk
We appreciate your kind words! We are delighted to hear you enjoyed our service and products.
Kind Regards,
Eureka Direct Customer Service Team
Delivered quickly and packed very well
Delivered quickly and packed very well. Delighted with all aspects.
June 17, 2026
Reply from Eureka Direct.co.uk
We are so glad to hear you were delighted with your recent delivery and all aspects of your experience. Thank you for your kind words, Karen.
Kind Regards,
Eureka Direct Customer Service Team
Fast and efficient
June 15, 2026
Reply from Eureka Direct.co.uk
Thank you so much for taking the time to review us.
We hope to see you again.
Kind Regards,
Eureka Direct Customer Service Team
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