Euro Nootropics Reviews 

360
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 82 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that orders arrive quickly and safely, continually praising the exceptional overall quality of the diverse products received. People deeply appreciate the completely seamless ordering process, excellent communication from the support team, and the professional presentation of their purchases. Some people were dissatisfied with occasional unexpected shipping delays, extended waiting times, or frustrating handling issues during international transit. Reviewers noted specific instances where parcels arrived damaged, leaked during transport, or experienced unexpected complications. Consumers also noted that packages occasionally faced customs clearance hurdles or delivery carrier complications.

What people talk about most

Delivery service

Consumers find delivery service to be efficient, highlighting fast international and domestic shipping times.... See more

Product

Reviewers mention positive feedback about product quality, describing items as clean, fresh, and working... See more

Quality

Clients share positive opinions on quality, consistently describing products as exceptional, pure, and... See more

Service

Customers report overall satisfaction and positive experiences with service. Reviewers frequently highlight... See more

Order

Users describe positive interactions with order, highlighting fast international shipping and secure,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

It took a while to arrive but this was outside of the companies control. Id wish for a mesurment kit to be available in the futur considering the large quanities that the products arrive in, too make... See more

Rated 4 out of 5 stars

It arrived in a natural week, which is quite fast. Also, keep up the pricing and you'll have an edge on competitors.

Rated 4 out of 5 stars

All went okay no problem at all with the company and the product, but the carrier " Bartolini " in italy was a bit difficult to deal with. i ask again to use another party and not that company again.... See more


Company details

  1. Herbal Medicine Store

Written by the company

Euro Nootropics sells high quality nootropics, shipped from Europe to all European countries. We offer pure third-party tested nootropics and cognitive enhancers at the best prices !


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

360 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 28% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(360)

99 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

My new gold standard

Euro Nootropics are the new gold standard (my opinion).
They are reachable by phone and were very supportive with email communication. They even responded to my special requests. I am hard to satisfy as a customer, yet Euro-Nootropics has convinced me by providing me with the laboratory analyses.
I ordered Bromantane and Fasoracetam, which both are very interesting for research. They arrived safe and sound.

April 26, 2024
Rated 1 out of 5 stars

NO sent orders and haven't responded for two weeks!

The service is terrible, and the attitude toward customers is unacceptable! I made 2 orders on April 20 and 22. There was enough time before non-working days for the order to be at least sent, or at least tracking, at least some kind of response! But I haven’t received any of this in more than two weeks. Support doesn't respond, as if they are in a bunker, no words are spoken!
People should not even think about ordering from such irresponsible people who don't care about their reputation or clients, if even one real review is found out of all the positive ones...

April 20, 2024
Euro Nootropics logo

Reply from Euro Nootropics

We are unable to fulfill your orders and we ceased correspondence with you via email due to fraudulent activity associated with the payment methods used.

We initially shipped a few orders, but upon discovery of fraudulent transactions, we refunded the original cardholders and incurred additional costs.

Regrettably, we cannot proceed with any further orders from you or your associate who also reviewed us 1 star. Our priority is to maintain integrity and protect our customers and our company from deceptive practices.

Rated 1 out of 5 stars

Weird

My indignation has no limit, the order was made a long time ago, and no tracking number, no answers from support, barely even wrote to them, as their mail some errors with sending messages. the worst service.......

May 1, 2024
Unprompted review
Euro Nootropics logo

Reply from Euro Nootropics

And I will add that we will not ship your order due to previous instances of unauthorized credit card usage linked to your account, therefore we incurred financial losses. The owners of the stolen credit cards initiated disputes for all these orders, resulting in refunds and extra fees of 75 usd per order. Consequently, we cannot accept any further orders from you to mitigate potential risks

Rated 5 out of 5 stars

Deserved those 5 stars

There's nothing I could complain about, from ordering to receiving the package everything went perfectly fine.
Product seems to be very high quality as well, just everything you could ever want. :)
I will definitely order again from this seller and would recommend it to everyone who's interested in nootropics within the EU.

March 20, 2024
Rated 5 out of 5 stars

Great Customer Service

Customer service is absolutely amazing! My first package arrived in 6 days with La Poste. France -> USA. Second package got stuck in France and is still stuck, so I contacted them and they reshipped it at no cost WITH upgraded shipping. I am a lifelong customer now because I've had literally nothing but positive experiences. There does seem to be something wrong with their email system though because everytime I send them an email, about 5 hours later I receive a "Mail Delivery Subsytem" email. So they need to get that fixed.

March 14, 2024
Unprompted review
Rated 4 out of 5 stars

Good service

Great prices and quality of product. Good customer service; there is just a problem where the support@ emails seem to bounce sometimes. I would recommend that they use a different shipper than Chronopost, but all is well in the end.

March 21, 2024
Unprompted review
Rated 5 out of 5 stars

Quality products

Quality products, fast shipping within the EU with no customs problems to Finland.
Strongly recommend, never dissapointed with this company.

February 23, 2024
Unprompted review

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