Euro Art Reviews 65

I ordered a lock on 6th March. Delivery due within one week. I chased no -receipt and they blamed it on the issues in the Gulf! Ridiculous. It wouldn’t have arrived in a week if that was the case anyway. 6 weeks in and still no lock. I have chased again and hope to receive a more appropriate response this time. But based on the first, I doubt it. Never again…

Bought 2 chrome 85mm oval thumbturn rack bolts they arrived quickly and are really good quality ( there's cheaper ones on ebay but poor quality and shorter backset so they don't line up with door handles ) my customer was happy with them so worth the extra money will definitely use ironmongery solutions again.

Fast service, good packaging, great product. Thanks

Items arrived promptly and at first looked good quality. The brass T plate is good but as ever the screws are awful. A couple didn't even have the slot in the centre of the head and two sheared off as I screwed the plate on causing no end of hassle trying to remove the sheared thread from my work.
Also I don't think it's appropriate to call my phone number while I'm at work to ask for a review when I've not given permission to be contacted by phone.

Great item fast delivery

Easy ordering, fast delivery, great customer service. Highly recommended.

Placed order, no email receipt nor dispatch confirmation, phoned days later to enquire (though after waiting half an hour on being 1st caller & then they transferred me to an area that did not operate) after x8 email bounce backs, they said delivery would be with me within days & they would issue my receipt which they never did. Their online template response of 1-2days is not acknowledged either. 1.5weeks passed, no product arrival, called again, they said their system was cyber attacked!!!! They could not trace my order. They provided multiple excuses that never rang true. I believe this company to be fraudulent. I had to repeatedly request a refund.
Postscript: This company did not like my review and has debated it and yet made further excuses, thus proving they cannot take ownership of lack of service. I placed an order via the Ironmongery website that I was advised by Euro Art is the parent company. When I phoned in the first instance they did not want my order number only my postcode as they again assured me they could find my order no matter the reference or company! For a company to take money, not complete an order and argue the toss on no order (no matter how messy their administration process) is fraudulent to say the least.

Great product, exactly what I was looking for. I was trying to match some existing cabinet knobs and the match is perfect. Thank you. Good and friendly communication and service, and the cabinet knobs came quickly.

Good product

Received only one item when the listing said two , no response in 4 days
Later sent out a replacement - thank you

Good quality product and speedy delivery.
(Slide Indicator Bolt Keep & Buffer × 4
Matt Black)

great communication, good value product

Great job!

Delivered as agreed. Good, quality product.

I bought brass mending plates. As described and delivery was ok. Quality good. Have used them and they did the job.

Helpful and friendly staff, great work, thank you.

They delivered on time and was exactly what l was looking for. Will recommend to anyone.

Just what I needed at a fair price and delivered on time.