Fantastic customer service - Olivia was a huge help when the base of our Joolz buggy broke, we bought it 4yrs ago and despite that she followed up with the company, kept me updated and was very helpfu... See more
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See what reviewers are saying
Horrendous service from this company, bought a pram for my daughter June st 2024 paid 1500 euro in full, was promised delivery 10-12 week. Despite repeated phone calls no updates on delivery. Grandchi... See more
We bought some items at Eurobaby Long Mile Road recently and Sophie went above and beyond to source us extra parts that we needed for our Joolz pram. She was so helpful - we really appreciated the exc... See more
We had an exceptional experience with Eurobaby Swords Shop. We travelled up from Rosscommon as we had an appointment close by. We were particularly impressed by the range of prams and carseats and all... See more
Company details
Written by the company
Eurobaby is Irelands leading baby nursery shop. We specialise in travel systems, car seats, cribs, strollers and more. As mothers and fathers ourselves we know how overwhelming it can be when preparing for your new baby. Our aim is to make this as easy as possible for you, as it is the most exciting time! We stock some of the top brands such as iCandy, Uppababy, Cosatto, Maxi Cosi and Cybex. - Finance options available - One 4 All cards accepted - Order before 3pm for same day dispatch - 100% Irish owned.
Contact info
Finches Park, Longmile Road, Dublin 12, D12 YNY5, Dublin, Ireland
- +353 1 426 3610
- webstore@eurobaby.com
- eurobaby.com
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Reply from Eurobaby.com
Hi Andrea,
Thank you for taking the time to leave a review, We really appreciate customer feedback.
We're delighted to hear you're happy with the experience you had while shopping with us.
We look forward to dealing with you again in the future.
Take care,
Daniel,
Customer service
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Excellent service
May 25, 2023
Reply from Eurobaby.com
Hi John,
Thank you for taking the time to leave a review, We really appreciate customer feedback.
We're delighted to hear you're happy with the experience you had while shopping with us.
We look forward to dealing with you again in the future.
Take care,
Daniel,
Customer service
Fantastic service
Fantastic service, order placed late afternoon! Delivered at 10 am next day as I requested to due to needed the car seat for my baby..
May 25, 2023
Reply from Eurobaby.com
Hi Anthony,
Thank you for taking the time to leave a review, We really appreciate customer feedback.
We're delighted to hear you're happy with the experience you had while shopping with us.
We look forward to dealing with you again in the future.
Take care,
Daniel,
Customer service
Quick delivery
Excellent service ordered a cot bed and arrived a lot earlier than expected. Very friendly staff in store
May 25, 2023
Reply from Eurobaby.com
Hi Lorna,
Thank you for taking the time to leave a review, We really appreciate customer feedback.
We're delighted to hear you're happy with the experience you had while shopping with us.
We look forward to dealing with you again in the future.
Take care,
Daniel,
Customer service
Great service
Great service. I had it send it abroad and did the whole shop by email cause had an issue with the card. They were very fast and professional
May 15, 2023
Reply from Eurobaby.com
Hi Angela,
Thank you for taking the time to leave a review, We really appreciate customer feedback.
We're delighted to hear you're happy with the experience you had while shopping with us.
We look forward to dealing with you again in the future.
Take care,
Daniel,
Customer service
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Reply from Eurobaby.com
Hi Julian,
Thank you for taking the time to leave a review, We really appreciate customer feedback.
We're delighted to hear you're happy with the experience you had while shopping with us.
We look forward to dealing with you again in the future.
Take care,
Daniel,
Customer service
Reply from Eurobaby.com
Hi Aleksandr,
Thank you for taking the time to leave a review, i can see that your order was delayed by 2 weeks and the guys in Eurobaby informed you of the delay.
We have taken your feedback onboard and endeavor to ensure it doesn’t happen again.
In the meantime if you feel there is anything more we can do for you please contact us directly by email at webstore@eurobaby.com
Take care,
Daniel,
Customer service
Expected same day dispatch but waited 3…
Expected same day dispatch but waited 3 weeks before I received my order! Was back and forth with the staff, which infairness were as helpful as they could be in trying to figure out the problem. When the cot arrived it was damaged and looked like a display model but they assured me it wasn't and offered a measly discount which still hasn't come through! Very disappointed as I could have bought the product directly from the manufacturer cheaper but seen the same day dispatch so went with them.
May 16, 2023
Reply from Eurobaby.com
Hi Adrienne,
Thank you for taking the time to leave a review, we would like to extend our most sincere apologies regarding the recent experience you had with your order.
I can confirm that the cot came direct from the manufacturer, We have been in contact with them about your order.
In the meantime if you feel there is anything more we can do for you please contact us directly by email at webstore@eurobaby.com
Take care,
Daniel,
Customer service
Part of order not in stock had to chase…
Part of order not in stock had to chase company for info no follow up about missing part of order
May 15, 2023
Reply from Eurobaby.com
Hi Kevin,
Thank you for taking the time to leave a review, We really appreciate customer feedback.
I can see that you were informed about part of your order being out of stock, One of the guys sent you an email for an alternative Crib as soon as an email came in to say that you would accept the alternative Crib it was shipped asap.
In the meantime if you feel there is anything more we can do for you please contact us directly by email at webstore@eurobaby.com
Take care,
Daniel,
Customer service
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Really efficient service
Really efficient service. Checkout was very efficient even when applying for Humm. The only grip was delivery at time of purchase said 2-5 business days but delivery was more like 10 business days, however WhatsApp Customer Serrvice was excellent when I queried a delivery time they came back to me straight away.
May 11, 2023
Reply from Eurobaby.com
Hi Lisa,
Thank you for taking the time to leave a review, We really appreciate customer feedback.
We're delighted to hear you're happy with the experience you had while shopping online with us. So sorry your delivery went over the 2-5 working days.
We look forward to dealing with you again in the future.
Take care,
Daniel,
Customer service
Overseas order
Ordered this from overseas so it would be ready for our arrival in Ireland.
The site was easy to navigate and it was shipped to my parents home within 2 days of ordering. Will shop here again.
May 11, 2023
Reply from Eurobaby.com
Hi Sarah,
Thank you for taking the time to leave a review, We really appreciate customer feedback.
We're delighted to hear you're happy with the experience you had while shopping online with us.
We look forward to dealing with you again in the future.
Take care,
Daniel,
Customer service
Great product and very fast delivery.
May 9, 2023
Reply from Eurobaby.com
Hi Maureen,
Thank you for taking the time to leave a review, We really appreciate customer feedback.
We're delighted to hear you're happy with the experience you had while shopping online with us.
We look forward to dealing with you again in the future.
Take care,
Daniel,
Customer service
Eurobaby was excellent to deal with
Eurobaby was excellent to deal with.
Megan was very helpful
May 10, 2023
Reply from Eurobaby.com
Hi Miriam,
Thank you for taking the time to leave a review, We really appreciate customer feedback.
We're delighted to hear you're happy with the experience you had while shopping online with us. I'll make sure to pass your kind words onto Megan she'll be delighted to hear.
We look forward to dealing with you again in the future.
Take care,
Daniel,
Customer service
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Reply from Eurobaby.com
Hi Ashni,
Thank you for taking the time to leave a review, We really appreciate customer feedback.
We're delighted to hear you're happy with the experience you had while shopping online with us.
We look forward to dealing with you again in the future.
Take care,
Daniel,
Customer service
Excellent and helpful staff
Excellent and helpful staff. The two ladies were very helpful and went above and beyond to help a poor distressed father. Would highly recommend to everyone.
May 9, 2023
Unprompted review
Reply from Eurobaby.com
Hi Simon,
Thank you for taking the time to leave a review, We really appreciate customer feedback.
We're delighted to hear you're happy with the experience you had while shopping online with us.
We look forward to dealing with you again in the future.
Take care,
Daniel,
Customer service
Can't find a single complaint
Genuine product, best price I could find and next day delivery. I literally can't fault them!!!
May 2, 2023
Reply from Eurobaby.com
Hi Helen,
Thank you for taking the time to leave a review, We really appreciate customer feedback.
We're delighted to hear you're happy with the experience you had while shopping online with us.
We look forward to dealing with you again in the future.
Take care,
Daniel,
Customer service
Brilliant service overall
Great products, website very easy to navigate and very fast delivery!
May 1, 2023
Reply from Eurobaby.com
Hi Sonam,
Thank you for taking the time to leave a review, We really appreciate customer feedback.
We're delighted to hear you're happy with the experience you had while shopping online with us.
We look forward to dealing with you again in the future.
Take care,
Daniel,
Customer service
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Would give 6 stars if I could
Would give 6 stars if I could. Got a new car seat for my little one for much better price than anywhere else and it was delivered in under 24hrs! Fab service.
May 1, 2023
Reply from Eurobaby.com
Hi Karolina,
Thank you for taking the time to leave a review, We really appreciate customer feedback.
We're delighted to hear you're happy with the experience you had while shopping online with us.
We look forward to dealing with you again in the future.
Take care,
Daniel,
Customer service
Took about 2 months to arrive.
Took about 2 months to arrive.. product was perfect otherwise
April 24, 2023
Reply from Eurobaby.com
Hi Amy,
Thank you for taking the time to leave a review, we would like to extend our most sincere apologies regarding the delay you had with your order.
We have taken your feedback onboard and endeavor to ensure it doesn’t happen again.
In the meantime if you feel there is anything more we can do for you please contact us directly by email at webstore@eurobaby.com
Take care,
Daniel,
Customer service
Easy to use and quick delivery
The order process was easy, the items arrived well packed and quicker than expected. Would have no hesitation in using again or recommending to others.
April 23, 2023
Reply from Eurobaby.com
Hi Jason,
Thank you for taking the time to leave a review, We really appreciate customer feedback.
We're delighted to hear you're happy with the experience you had while shopping online with us.
We look forward to dealing with you again in the future.
Take care,
Daniel,
Customer service
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