Eurobaby.com Reviews 566

TrustScore 4 out of 5

4.0

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See what reviewers are saying

Rated 5 out of 5 stars

Fantastic customer service - Olivia was a huge help when the base of our Joolz buggy broke, we bought it 4yrs ago and despite that she followed up with the company, kept me updated and was very helpfu... See more

Rated 1 out of 5 stars

Horrendous service from this company, bought a pram for my daughter June st 2024 paid 1500 euro in full, was promised delivery 10-12 week. Despite repeated phone calls no updates on delivery. Grandchi... See more

Rated 5 out of 5 stars

We bought some items at Eurobaby Long Mile Road recently and Sophie went above and beyond to source us extra parts that we needed for our Joolz pram. She was so helpful - we really appreciated the exc... See more

Rated 5 out of 5 stars

We had an exceptional experience with Eurobaby Swords Shop. We travelled up from Rosscommon as we had an appointment close by. We were particularly impressed by the range of prams and carseats and all... See more

Company details

  1. Baby Store

Written by the company

Eurobaby is Irelands leading baby nursery shop. We specialise in travel systems, car seats, cribs, strollers and more. As mothers and fathers ourselves we know how overwhelming it can be when preparing for your new baby. Our aim is to make this as easy as possible for you, as it is the most exciting time! We stock some of the top brands such as iCandy, Uppababy, Cosatto, Maxi Cosi and Cybex. - Finance options available - One 4 All cards accepted - Order before 3pm for same day dispatch - 100% Irish owned.


Contact info

4.0

Great

TrustScore 4 out of 5

566 reviews

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Rated 5 out of 5 stars
Eurobaby.com logo

Reply from Eurobaby.com

Hi Sinead,

Thank you for taking the time to leave a review, We really appreciate customer feedback.

We're delighted to hear you're happy with the experience you had while shopping online with us.

We look forward to dealing with you again in the future.

Take care,

Daniel,
Customer service

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Rated 5 out of 5 stars

Fast delivery

Fast delivery, item was perfect and good quality

March 18, 2023
Eurobaby.com logo

Reply from Eurobaby.com

Hi Alma,

Thank you for taking the time to leave a review, We really appreciate customer feedback.

We're delighted to hear you're happy with the experience you had while shopping online with us.

We look forward to dealing with you again in the future.

Take care,

Daniel,
Customer service

Rated 5 out of 5 stars

Good value for money

Good value for money. Quick delivery.easy to use website. Really happy with my purchase.

March 18, 2023
Eurobaby.com logo

Reply from Eurobaby.com

Hi Anne,

Thank you for taking the time to leave a review, We really appreciate customer feedback.

We're delighted to hear you're happy with the experience you had while shopping online with us.

We look forward to dealing with you again in the future.

Take care,

Daniel,
Customer service

Rated 5 out of 5 stars

Prompt delivery..product is doing what…

Prompt delivery..product is doing what we need ( using it for elderly parent)

March 21, 2023
Eurobaby.com logo

Reply from Eurobaby.com

Hi Paula,

Thank you for taking the time to leave a review, We really appreciate customer feedback.

We're delighted to hear you're happy with the experience you had while shopping online with us.

We look forward to dealing with you again in the future.

Take care,

Daniel,
Customer service

Rated 5 out of 5 stars

The item I bought couldn't be got…

The item I bought couldn't be got anywhere. Was delighted when I saw you had it in stock. Fast delivery also

March 16, 2023
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Reply from Eurobaby.com

Hi Kathryn,

Thank you for taking the time to leave a review, We really appreciate customer feedback.

We're delighted to hear you're happy with the experience you had while shopping online with us.

We look forward to dealing with you again in the future.

Take care,

Daniel,
Customer service

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Rated 5 out of 5 stars

Olivia Roche from Customer Services…

Olivia Roche from Customer Services contacted me to advise me that I was eligible for free delivery and asked me if I wished to avail of it, which of course I did. I really appreciated this. Great customer service!

Thanks Olivia!

Kieran

March 18, 2023
Eurobaby.com logo

Reply from Eurobaby.com

Hi Kieran,

Thank you for taking the time to leave a review, We really appreciate customer feedback.

We're delighted to hear you're happy with the experience you had while shopping with us. I'll make sure to pass your kind words onto Olivia she'll be delighted to hear.

We look forward to dealing with you again in the future.

Take care,

Marion,
Customer service

Rated 5 out of 5 stars

Great customer service

Great customer service, competitive prices and fast delivery

March 16, 2023
Eurobaby.com logo

Reply from Eurobaby.com

Hi Sinead,

Thank you for taking the time to leave a review, We really appreciate customer feedback.

We're delighted to hear you're happy with the experience you had while shopping online with us.

We look forward to dealing with you again in the future.

Take care,

Daniel,
Customer service

Rated 5 out of 5 stars

Great site, excellent shipping options. Great price

Ease of using the site

March 10, 2023
Eurobaby.com logo

Reply from Eurobaby.com

Hi Neil,

Thank you for taking the time to leave a review, We really appreciate customer feedback.

We're delighted to hear you're happy with the experience you had while shopping online with us.

We look forward to dealing with you again in the future.

Take care,

Daniel,
Customer service

Rated 5 out of 5 stars
Eurobaby.com logo

Reply from Eurobaby.com

Hi Catherine,

Thank you for taking the time to leave a review, We really appreciate customer feedback.

We're delighted to hear you're happy with the experience you had while shopping online with us.

We look forward to dealing with you again in the future.

Take care,

Daniel,
Customer service

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Rated 4 out of 5 stars

My order wasn’t in a stock

My order wasn’t in a stock, but when I placed my order it was. But consultant changed on another item

March 2, 2023
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Reply from Eurobaby.com

Hi Hanna,

Thank you for taking the time to leave a review, We really appreciate customer feedback.

So sorry to hear your item was out of stock, Thank you for giving us a chance to rectify the mistake.

We look forward to dealing with you again in the future.

Take care,

Daniel,
Customer service

Rated 5 out of 5 stars
Eurobaby.com logo

Reply from Eurobaby.com

Hi Alison,

Thank you for taking the time to leave a review, We really appreciate customer feedback.

We're delighted to hear you're happy with the experience you had while shopping online with us.

We look forward to dealing with you again in the future.

Take care,

Daniel,
Customer service

Rated 5 out of 5 stars

Delivery was so fast

Delivery was so fast. Discount off first order was much appreciated. Car seat is really good quality wish I had bought it sooner

March 9, 2023
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Reply from Eurobaby.com

Hi Emma,

Thank you for taking the time to leave a review, We really appreciate customer feedback.

We're delighted to hear you're happy with the experience you had while shopping online with us.

We look forward to dealing with you again in the future.

Take care,

Daniel,
Customer service

Rated 4 out of 5 stars

Excellent product but unexpected extra cost

Excellent product, helpful staff, fast service, ONE problem, not made aware of the need for adapters to connect to wheels. Extra cost will be €40,00 ????

March 6, 2023
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Reply from Eurobaby.com

Hi Michael,

Thank you for taking the time to leave a review, We really appreciate customer feedback.

Most car seats need adapters to attach to the buggy as different buggies need different adapters.

We look forward to dealing with you again in the future.

Take care,

Daniel,
Customer service

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Rated 5 out of 5 stars

The customer service was very…

The customer service was very responsive and helpful. The ordering was easy and the shipment was fast.

February 27, 2023
Eurobaby.com logo

Reply from Eurobaby.com

Hi Elena,

Thank you for taking the time to leave a review, We really appreciate customer feedback.

We're delighted to hear you're happy with the experience you had while shopping online with us.

We look forward to dealing with you again in the future.

Take care,

Daniel,
Customer service

Rated 5 out of 5 stars

Fast service

February 24, 2023
Eurobaby.com logo

Reply from Eurobaby.com

Hi Rachel,

Thank you for taking the time to leave a review, We really appreciate customer feedback.

We're delighted to hear you're happy with the experience you had while shopping online with us.

We look forward to dealing with you again in the future.

Take care,

Daniel,
Customer service

Rated 5 out of 5 stars
Eurobaby.com logo

Reply from Eurobaby.com

Hi Geraldine,

Thank you for taking the time to leave a review, We really appreciate customer feedback.

We're delighted to hear you're happy with the experience you had while shopping online with us.

We look forward to dealing with you again in the future.

Take care,

Daniel,
Customer service

Rated 5 out of 5 stars
Eurobaby.com logo

Reply from Eurobaby.com

Hi Kelly,

Thank you for taking the time to leave a review, We really appreciate customer feedback.

We're delighted to hear you're happy with the experience you had while shopping online with us.

We look forward to dealing with you again in the future.

Take care,

Daniel,
Customer service

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Rated 5 out of 5 stars

Very good cot very happy was a bit of a…

Very good cot very happy was a bit of a nightmare at start but you tube helped

February 3, 2023
Eurobaby.com logo

Reply from Eurobaby.com

Hi Anthony,

Thank you for taking the time to leave a review, We really appreciate customer feedback.

We're delighted to hear you're happy with the experience you had while shopping online with us.

We look forward to dealing with you again in the future.

Take care,

Daniel,
Customer service

Rated 5 out of 5 stars

Fast delivery on an item out of stock…

Fast delivery on an item out of stock everywhere else!

February 23, 2023
Eurobaby.com logo

Reply from Eurobaby.com

Hi Aisling,

Thank you for taking the time to leave a review, We really appreciate customer feedback. 5 Stars! that makes our day.

We're delighted to hear you're happy with the experience you had while shopping online with us.

We look forward to dealing with you again in the future.

Take care,

Daniel,
Customer service

Rated 5 out of 5 stars

Ordered the car seat on a Thursday at…

Ordered the car seat on a Thursday at lunchtime and it was delivered on Friday morning. Unbelievably good service.

February 16, 2023
Eurobaby.com logo

Reply from Eurobaby.com

Hi Eimear,

Thank you for taking the time to leave a review, We really appreciate customer feedback.

We're delighted to hear you're happy with the experience you had while shopping online with us.

We look forward to dealing with you again in the future.

Take care,

Daniel,
Customer service

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