Eurobank Reviews 

Had an appointment with EuroBank at Aegaleo branch, 280 IERA ODOS , traveled from New York to open a savings account and I have been told that I will need certain documents nothing else. And come with all documents
Here at the branch they said that I can’t open the account I am not eligible because they think that I don’t have a strong purpose to have a account with them, that it’s difficult because of to much paperwork and in the end it is not their branch which opens accounts for non residents but another branch somewhere in the center of Athens.
That’s it bye bye . I was trying to explain that I had called the costumer service before I traveled and they insured me that I am ok and no problem with be arise.
No go we can’t deal with it it’s to much paperwork. That’s their answer! Rude and disrespectful and if I am not wrong they I think hate Americans or Greek Americans!
Very disappointing, lost time and money!

Myself and a couple of other customers waiting at the cashiers in Patreos Str Branch in Patra this morning were treated as second-class customers, as they "try to give priority to business owners", according to the Branch Manager.
I'm really disappointed and appalled by their behaviour!

the worth bank ever.
after 17 days Eurobank is unable to repair my credit card. i am abroad and my credit card is not working. i have spent hours on phone every day since december 10th and Eurobank is unable to do something for me. The only answer is we call you tomorrow.

a real shame

Avoid to take your money from Eurobank.
They did not mentioned that they will charge extra 9% for Foreign Exchange rate, but on the receipt they stated that we agreed with the 9% fee additional for Foreign Exchange rate. Misguided - What a scam. Stay away

Beware. If you open a new account and you want a debit card, they charge you right now 0,60 per month for the existence of the card. Their free alternative is a card you can only use to see your balance on an atm, not to any physical or online stores for actual purchases. I don't recommend them under any circumstances, all the other Greek banks don't offer that "subscription", not on the debit card at least!

If it's not an obligation for professional reasons please don't open a bank account in Greece, all that à bank can do is to take your money.
They do everything to creat a problems, for the eldary peaple, not very confortable with the debit cards and e banking souffering, the bank can confisquete your money, is legal and if problem happened nobody will help you.
So if somebody want to keep his money safe don't go to any bank specialy eurobank, tray Neobank.
As I leave 35 years to abroad never have problem with other banks exeptionnaly Grec bank, eurobank.

Absorbent fees. Avoid this bank at all cost for ATM withdrawals.

No recommend, cash machine eat my card from other bank and costumer service said that never gonna come back to me, do not use metal cards at this bank....

Completely useless.
They can tell you about card transactions but when you ask about the random fee charges from their side, suddenly they can’t tell you anything and they invite you to visit a branch.
You are so ridiculous that it makes me sick.

Catastrophic customer service. Eurobank conducted a mailing where they promoted the use of the Card for the next thirty days and you get an incentive of €5. So far so good, but when you call their central CallCenter they have no clue, and suspect it’s fraud/spam. Ridiculous and unprofessional !!!

customer for almost three decades, with account movement of several tens of thousands of euros annually, and they charge me six euros as "debit card renewal" .... ridiculousness

The exchange of emails to make an appointment at a branch, which originates on the website, is an absolute FICTION. You will not receive an answer in 24 hours, as promised. You will not be connected to someone who knows anything if you call the number provided. If you manage to get to the branch requested, you are as likely to meet with a neophyte who doesn't even know how to operate the computer system. If you are outside Greece...too bad for you! They will hold your money and refuse to connect with you. If it weren't so difficult to change banks in Greece, I would do it. As it is, I'm stuck until I can get out of the mess of Eurobank.

My mother has the misfortune of banking with Eurobank. Firstly they let me be involved in the signing of a loan/mortgage with our house as collateral when I was only a minor of 16-17 years of age with no clue what I was doing. This cannot have been legal. Now that I live in the UK they keep asking for documents to be signed and witness by a consul. The nearest consul is 3 hours away from me. They keep losing the documents I send asking for them again and again costing me money in both petrol and the consulate fees. Everyone who works there that I have dealt with is extremely rude and a liar. They say they haven't received the documents despite email proof that I sent them. They threaten their customers and have no customer service whatsoever. If you value your money do not bank with them,

I want to know, where they find there stuff...
SUPER GRANTE BORDELO

The bank was more than happy to add my name to a joint investment with my dad without any checks or documents. So much for the anti-money laundering laws.
When we now want to change/withdraw the investment they are asking for more documentation than what is needed for citizenship. On top of that, they are extremely rude and unhelpful as they keep giving me a list of "requirements" while refusing to clarify my questions about the documentation and just keep providing me with more/new lists.

A bank that gives customers 0.03% for savings (multiple times lower than the interest rate of the Bank of Greece) needs to realize that it would be an empty office without customers' money. Soon after they will be looking for jobs and call it a tragedy if the bank closed off branches of all these unnecessary jobs that can be replaced with a computer program.

Very good service. Excellent behaviour to their clients.