Only complaint was our works were starting on Easter monday, but no deliveries on the Good Friday/Sat/sun/mon so in order to have the loo ready for start date we had to get it dropped off on the Thurs... See more
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Review summary
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What people talk about most
Reviews shaping this summary
Good toilets. Really helpful customer service staff and and delivery driver. Delivery between 7.00am to 4.00pm which is too long - make it am or pm. When I rang to ask when to expect the delivery I... See more
Company replied
You totally disregarded our instruction to arrive after 9 o'clock. The operator was over an hour early which meant my site person rushing to get there . Better timetabled communications would be appr... See more
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Phoned to confirm ETA on the day so no hanging around waiting for them to arrive. Pleasant, polite chap unloaded clean and ready to use portaloo. Monday arranged collection after the weekend and they... See more
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Company details
- Portable Toilet Supplier
- Construction Company
- Plant and Machinery Hire
- Ready Mix Concrete Supplier
- Scaffolding Rental Service
- Septic System Service
About euroloo
Written by the company
Welcome to euroloo, the trusted nationwide provider of portable toilet hire, site welfare units and sanitation solutions.
Operating strategically across the nation, our network of 8 regional depots including Chelmsford (HQ), London, South East (Kent), South (Reading), South West (Bristol), Midlands (Coventry), North West (Cheshire) and North (Leeds) enables us to deliver clean, modern and reliable facilities tailored to your exact requirements. Whether you are managing a large-scale construction site, planning an outdoor event or undertaking a home renovation project, we have you covered.
With decades of industry expertise, euroloo is dedicated to setting the benchmark for service excellence and sustainability. Our comprehensive range includes standard chemical toilets, mains-connected units, accessible facilities and eco-friendly welfare units. Every unit in our fleet is maintained to the highest standards, ensuring optimal performance, cleanliness and comfort for your site or event.
At euroloo, customer satisfaction is at the core of everything we do. From seamless booking and expert advice to swift site collections, our experienced team ensures your operations run smoothly, safely and remain fully compliant with current health and safety regulations. We pride ourselves on offering dependable delivery timelines and flexible hire terms to suit projects of any size.
Our mission is to be your premier choice for sustainable toilet and welfare hire. Supported by our nationwide network of depots, we continuously invest in eco-conscious technology and fuel-efficient servicing routes to minimise environmental impact and guarantee responsive service without compromising on reliability or value.
Thank you for choosing euroloo. Get in touch with our friendly team today to discuss your requirements or receive a fast, competitive quote!
sustainable. toilets. welfare.
Written by the company
- Complete Portable Toilet & Welfare Solutions
- From portable chemical toilets and welfare units to tank emptying and servicing, we deliver reliable, eco-conscious sanitation solutions for construction, events and home projects nationwide.
Guaranteed Next Day Delivery
or You Get it For FREE
We're that confident in our ability to guarantee to delivery your next portable toilet the very next day that we'll waive your delivery charge if we dont!!
Contact info
euro House, CM2 7TA, Chelmsford, United Kingdom
- 0800 61 22 515
- sales@euroloo.com
- euroloo.com
Nationwide Toilet & Welfare Hire
4.2
Great
3K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 96% of negative reviews
Typically replies within 48 hours
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I’m very happy with Alin service this…
I’m very happy with Alin service this morning. He was here nice and early and very friendly.
August 3, 2026
Unprompted review
Reply from euroloo
Hi Matthew, thank you so much for your feedback. It's great to read about the friendly service you received from Alin this morning. We will make sure to feed this back to him and the wider team for you.
Unresponsive and don't come when they say they will
Euroloo are unresponsive and never pick up the phone when you are trying to get them to service or collect their loo from our property. When you finally get through to someone they make commitments that they do not keep. It's been three weeks and we are still waiting for them to collect it.
July 31, 2026
Unprompted review
Reply from euroloo
Hello Pierre,
Thank you for taking the time to leave us a review of your service. We are so sorry to hear that your issues have not been resolved, we have requested information from you to look into this further. Once this has been provided we will get our team to look into this right away.
Once again, we are sorry for any upset or inconvenience caused to you by this.
Still not collected!!!
Coming up to three weeks ago I asked for the Euroloo to be collected from my driveway and it is STILL there. After they missed the first week I called and called and they finally (never answer the phone!) PROMISED it would be collected last Tuesday. Yet again it is not collected. What do I need to do to get rid of this stinking germ infested plastic box on my driveway???
August 1, 2026
Unprompted review
Reply from euroloo
Hi Pippa,
Thank you for taking the time to leave us a review of your experience. We are sorry to hear about the issues you've had regarding collection. We have requested more information from yourself so we can look into this further and get this rectified.
Thank you for your patience and again we are sorry for any upset or inconvenience this has caused.
We hired toilet units for our site
We hired toilet units for our site, but the service provided was completely unacceptable. The units were left uncleaned for long stretches, resulting in unbearable smells and severe hygiene hazards that made them unusable for our team.
Despite multiple calls, messages, and formal complaints chasing up missed cleaning appointments, the company repeatedly failed to turn up when scheduled. Even after requesting an immediate off-hire due to the dreadful conditions, the delays only continued. It took nearly a week after our initial complaint just to get the units cleaned prior to removal. We were then promised a next-day collection that never happened.
It has now been several days since the promised collection date, our follow-up emails are being ignored, and the foul-smelling units remain stuck on our site.
July 31, 2026
Unprompted review
Reply from euroloo
Hello Denice,
Thank you so much for taking the time to leave us a review. We are so sorry to hear about the experience you have had with us. We have requested some more information so that we can look into this further.
Once received we will get this passed over to the relevant team to get this resolved. We are so sorry for any upset or inconvenience caused to you by this.
Reply from euroloo
Hello Mathilda, thank you for taking the time to leave us a review. We are so glad to hear about the great experience you had with our delivery driver Alin. We will be sure to share this feedback with him and the rest of the team on your behalf.
Alin did a good job
Alin did a good job. We are very happy with the service!
July 31, 2026
Unprompted review
Reply from euroloo
Hello Tsvetomir, thank you so much for the positive review. We are so glad to read about the service you received from our driver Alin. We will be sure to share this with him and the wider team on your behalf!
Delivery staff were just great
Delivery staff were just great, product good but after sales service really inconsistent with very poor communication.
July 7, 2026
Reply from euroloo
Hello Bernard, thank you for your feedback. We are glad to hear about the great experience with the delivery team, however we are sorry to hear about the after sales service you received. We have shared the details of this with the wider team to ensure this does not happen again. Once again, thank you for making us aware of this and we apologise for any inconvenience caused.
Reply from euroloo
Hello James, thank you for taking the time to leave us a review. It's great to hear about your experience with Alin and the great customer service you received. We will ensure that this is fedback to him and the wider team!
Alin was very polite and helpful great…
Alin was very polite and helpful great job
July 29, 2026
Unprompted review
Reply from euroloo
Hi Gary, thank you so much for taking the time to leave us a review. We are so glad to hear about your experience with Alin. We will be sure to share this with him and the wider team on your behalf!
Great - unless you want it removed…
How can I rate Euroloo?
Really good at booking , taking your money and delivering.
Started off good with servicing with good drivers.
Then changed the service date without notice and then just didn’t turn up again to clean.
Want it removed? Forget it.
Fobbed off, lied to and was told “let’s move on.”
Still have a dirty loo on site on a job that’s been finished for 3 weeks and left clients unable to park on their drive.
Thanks, Euroloo…
July 1, 2026
Unprompted review
Reply from euroloo
Hello Elena,
Thank you for taking the time to leave us a review. We are so sorry to hear about the issues you've been having, this is not what we expect for our customers.
We have shared the details of this review with the wider team on your behalf. Once again we are so sorry for any inconvenience caused to you by the missed servicing.
The service was far and beyond what we…
The service was far and beyond what we expected, really friendly and very good communication. Thank you Alin Gabor
July 28, 2026
Unprompted review
Reply from euroloo
Hello Steven, thank you for taking the time to leave us a review of your experience. We are so glad to hear of the amazing service you received from our driver Alin. We will make sure to share this with him on your behalf. Once again, we really appreciate your feedback!
We hired a portable toilet from Euroloo…
We hired a portable toilet from Euroloo with the expectation that it would be serviced weekly, as agreed. Unfortunately, their scheduled service team failed to attend on the agreed day, leaving the unit uncleaned.
As a result, the toilet became full, with a strong sewage smell, making it unpleasant and unsuitable for use. This is not only unacceptable but also creates a health and safety concern.
When I contacted Euroloo, I was told that the next scheduled clean would not be until Thursday, despite explaining the condition of the unit. Waiting several more days for a service in these circumstances is simply not acceptable.
We expected a reliable service, particularly where hygiene and public health are concerned, but the response to this issue has been extremely disappointing.
I hope Euroloo takes this feedback seriously and improves both its service reliability and customer support. Based on our experience, I would struggle to recommend them.
July 27, 2026
Unprompted review
Reply from euroloo
Hello Balvant,
Thank you for taking the time to leave us a review of your experience with your hire, we are so sorry to hear about the issues you had as this is not what we expect for our customers.
We have taken everything you have mentioned here on board and have shared the details of this with the wider team on your behalf. This type of service is not acceptable and we would like to apologise for any upset or inconvenience this has caused.
Reply from euroloo
Hello, thank you so much for taking the time to leave us a review. We are so happy to hear about the ease of working with our teams to get your hire arranged. We will be sure to share your feedback with the wider team on your behalf. We look forward to working with you again in the future!
Toilets arrived on time as asked…
Toilets arrived on time as asked ,driver was Amazing friendly and helpful and efficient, the toilets where spotless.. very clean
Excellent we will be using again
July 20, 2026
Reply from euroloo
Hello Wayne, thank you so much for taking the time to leave us your feedback. We are delighted to hear about the amazing, friendly and helpful service you received from our driver and that the toilets were spotless. We look forward to working with you again in the future!
It was emptied ok but the water refill…
It was emptied ok but the water refill did not even cover the filter and it will evaporate in a week .
July 17, 2026
Reply from euroloo
Hello Brian, thank you for taking the time to leave us a review. We have shared your feedback with the wider team on your behalf to see if this can be rectified upon future refills. Once again, thank you for making us aware of this.
Apart from the date. Good experience
Only complaint was our works were starting on Easter monday, but no deliveries on the Good Friday/Sat/sun/mon so in order to have the loo ready for start date we had to get it dropped off on the Thursday. Hence here four days before it was needed. Other than that, great service.
April 1, 2026
Reply from euroloo
Hi Christine, thanks so much for the feedback and for sharing your experience! To ensure our customers aren't caught short when site work begins on a Bank Holiday Monday, we deliver on the closest working day prior (Thursday). We appreciate your comments on timing and are happy to hear that everything else was great.
We have had sadly very poor experience…
We have had sadly very poor experience with euroloo lately. We have been calling repeatedly for them to clean the mobile toilet we hired to no avail. The whole neighbourhood is smelling. This can’t be right at all. Nobody deserves this kind of treatment.
July 25, 2026
Unprompted review
Reply from euroloo
Hello Ifeanyi, thank you for taking the time to leave us a review. We are so sorry to hear about the service you have recieved during your hire, this is not what we expect for our customers. We have shared the details of this with the wider team on your behalf. Once again, we would like to apologise for the inconvenience and upset caused to you by this.
Totally appalled with service
July 14, 2026
Reply from euroloo
Hello Kevin, thank you for taking the time to leave us your feedback. We are sorry to hear that you have had issues with our service, this is not what we expect for our customers. We would like to apologise for any inconvenience caused to you during your hire with us.
Very bad service
Very bad service. Wating for still collect ion .no one come even service as well 3 week gone. Da16 2qw. Naver recomend.
I dont know how the run business
July 25, 2026
Unprompted review
Reply from euroloo
Hello, thank you for taking the time to leave us a review. We are so sorry to hear about the issues you have had with your hire. The details of this has been shared with the wider team. Once again, we would like to apologise for any inconvenience or upset caused by these issues.
Do not use this company
Trying to get the toilets collected for over a week now. They stink and the venue we used are livid. I would never use euroloo again, constantly being fobbed off and calls not returned. Was told they would collect yesterday even sent a what 3 words to ensure the correct location. Disgusting service.
July 23, 2026
Unprompted review
Reply from euroloo
Hello Agi, thank you for taking the time to leave us your review.
We have shared the details of this with the wider team to ensure a solution for you.
Once again we are so sorry for any upset or inconvenience caused to you by this and want to ensure this doesn't happen again.
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