Local Toilet Hire Ltd Reviews 962

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the efficiency and helpfulness of the staff. Many appreciate the smooth delivery and collection processes, noting that units arrive on time and are often spotless. The customer service team is frequently commended for their prompt communication and accommodating nature, making the overall experience pleasant and stress-free. However, some customers also noted issues with delivery times, reporting delays and a lack of communication. A few people mentioned receiving older units that were not in as new condition as expected, and some experienced difficulties with resolving issues, feeling that the company was not always quick to take responsibility.

What people talk about most

Service

Clients share positive opinions on service, frequently highlighting the efficiency, reliability, and friendly... See more

Delivery service

Customers consistently note positive experiences with delivery services. Many reviewers highlight prompt and... See more

Staff

Users describe positive interactions with staff. Customers consistently praise the team for being... See more

Facilities

Reviewers mention positive feedback about facilities. Customers consistently praise the cleanliness and... See more

Customer service

People report positive experiences with customer service. Many customers praise the excellent communication,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great communication, Emails replied to very quickly. Friendly & polite staff, always happy to accommodate. Used this company each year for a camping party weekend & nothing is too much. Drivers d... See more

Company replied

Rated 5 out of 5 stars

Customer service is fantastic,Carla and the team ,hsve used these guys a couple of times for a yearly big camp out at our field , communication is excellent and efficient, great guys that do the drop... See more

Company replied

Rated 5 out of 5 stars

In the initial start via emails the team were very helpful and friendly. They showed patience in the initial planning phase even with multiple changes back and forth. There delivery team were strai... See more

Company replied

Rated 5 out of 5 stars

The team was extremely helpful with any questions I had, and always answered the phone and their emails very promptly - especially Lauren. They were able to accommodate my needs, even though I contact... See more

Company replied


Company details

  1. Portable Toilet Supplier
  2. Construction Company
  3. Construction Equipment Supplier
  4. Waste Management Service

Written by the company

Local Toilet Hire Ltd : We are a family run business and we understand the importance of cleanliness, convenience, and comfort when it comes to portable toilet hire. Whether you're organising a large outdoor event, managing a construction site, or hosting a family gathering, our wide range of portable toilets are designed to meet your specific needs. We hire portable toilets, luxury toilet trailers, disabled accessible toilets, and eco-friendly options, all maintained to the highest standards of hygiene and cleanliness. We pride ourselves on our meticulous cleaning processes, ensuring that each unit is thoroughly sanitized and restocked before and after each use. Our team, comprising of experienced professionals, is dedicated to providing exceptional customer service. We work closely with our clients to understand their needs and offer customized solutions that fit their budget and requirements. From delivery to setup and maintenance, we handle every aspect with utmost care and professionalism. Local Toilet Hire Ltd is more than just a toilet hire business; we are a partner you can trust for ensuring the comfort and convenience of your guests or workers. Choose us for your next site or event, and experience the difference that comes with working with the best in the business.


Contact info

4.8

Excellent

TrustScore 5 out of 5

962 reviews

5-star
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Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Very satisfied

I had to have several conversations with the company and all handled professionally and efficiently. I have no complaints at all and would happily recommend them and certainly use them again.

April 15, 2026
Local Toilet Hire Ltd logo

Reply from Local Toilet Hire Ltd

Thank you for your 5 star feedback.

Rated 5 out of 5 stars

Great service

Great and do what they say and turn up on the day Great service 👍

April 14, 2026
Local Toilet Hire Ltd logo

Reply from Local Toilet Hire Ltd

Thank you for your great 5 star review and repeat custom. We look forward to working with you again in the future.

Rated 5 out of 5 stars

Amazing service from start to finish

Amazing service from start to finish, the team was so helpful over the phone, I can't recommend this company enough, toilet cleaned every week great price, thanks for making everything so easy

March 26, 2026
Local Toilet Hire Ltd logo

Reply from Local Toilet Hire Ltd

What a great review! Thank you, it is much appreciated.

Rated 5 out of 5 stars

company was great to deal with and…

company was great to deal with and would definitely be using again when in the Lincolnshire area

March 13, 2026
Local Toilet Hire Ltd logo

Reply from Local Toilet Hire Ltd

Thank you for the 5 star review! We go throughout the whole of the UK so please do get in touch any time.

Rated 5 out of 5 stars

Professional service

Friendly local company helpful & reliable would recommend.
Mrs B south yorkshire

February 18, 2026
Local Toilet Hire Ltd logo

Reply from Local Toilet Hire Ltd

Thank you for your recommendation and the 5 stars!

Rated 1 out of 5 stars

Could not deliver as promised yet still…

Could not deliver as promised yet still have to pay delivery and collection fees would not recommend services as quick to take money not so quick to help resolve. Jason youre wrong ask your staff emily i have recording of call. Was mentioned twice!

February 13, 2026
Unprompted review
Local Toilet Hire Ltd logo

Reply from Local Toilet Hire Ltd

Hi Adam Dotcom,

Thank you for getting in touch with your concerns.

When you say "deliver as promised", we asked if there were any site restrictions and you said delivery and collection would be fine, no problems. As it turned out, you wanted the driver to drive up a public footpath to a house near the end to deliver and then service the toilet.

At no point did you disclose,

1. We would have to drive down a public footpath with low concrete barriers to one side.
2. The delivery and collection could cause damage to the grass and possible damage to the pavement as it is a heavy vehicle.
3. We would then have to reverse back the same way, which could cause danger to the public.
4. It could also cause danger to other homeowners and possibly children in the area.

We take health and safety very seriously. If you had told us that there were restrictions for access when you booked the toilet, we would have explained we couldn't deliver where you wanted the toilet to be placed.

If you would like to discuss this in more detail, please feel free to give me a call on 0800 907 0086. I could then explain all of the costs incurred to us as a business for a failed delivery and collection.

Jason - Director.


Edit :

Thanks for getting back to me. Could you please email me directly with your copy of the call please. I also have one, all of our calls are recorded and I have the email chain and photos of the path way etc.

My email address is jason@localtoilethire.co.uk

Thanks

Jason

Rated 5 out of 5 stars

On time

On time , fast delivery

January 29, 2026
Local Toilet Hire Ltd logo

Reply from Local Toilet Hire Ltd

Thank you for your 5 star review.

Rated 5 out of 5 stars

Very good experience

I needed to hire an industrial dehumidifier for two weeks. The hire charges are the best around with really helpful professional service.

January 20, 2026
Unprompted review
Local Toilet Hire Ltd logo

Reply from Local Toilet Hire Ltd

Thanks for the review, but it doesn't sound like its for us!

Rated 5 out of 5 stars

always a great service!

December 23, 2025
Local Toilet Hire Ltd logo

Reply from Local Toilet Hire Ltd

Thank you for your 5 star review and repeat custom. We look forward to working with you again in the future.

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