Euronet Worldwide Reviews 

413
TrustScore 1 out of 5

1.1

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Rated 1 out of 5 stars

These "gentlemen" charge a whopping €6 per withdrawal and of course don't mention this fee until the last screen when you can't pull out anymore. Hope you enjoy your ill gained booty and sleep at nigh... See more

Rated 1 out of 5 stars

Absolutely scam! I've wanted to withdraw some cash and when I saw they want to charge me 5€ for the transaction I've pressed cancel transaction. Next thing you know, the machine shows a message that m... See more

Rated 1 out of 5 stars

They are thieves and their service is very bad. I withdrew 800 kronor in cash and they deducted 910 kronor, which is a large percentage. I contacted customer service to understand the reason, and the... See more

Rated 1 out of 5 stars

BEWARE . Should be criminalised . I needed some cash . Inserted my debit card . They offered an extortionate exchange rate plus an outrageous fixed fee . I chose the NO button . But was forced into... See more

Company details

  1. Business Services

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Euronet Worldwide is a global leader in processing secure electronic financial and payment transactions.


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1.1

Bad

TrustScore 1 out of 5

413 reviews

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1.1

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(413)

87 reviews in the last 12 months

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Rated 1 out of 5 stars

SCAM WARNING - AVOID

I've occasionally used a Euronet ATM to withdraw money and invariably they charge something extra - EVEN IF YOU DON'T USE ANY OF THEIR SERVICES.

It often depends on your bank, but there's usually a charge also if your balance is displayed (often for a mere second).

If the ATM has a button that displays CASH & BALANCE then DO NOT select it. Always select OTHER and choose the amount you want to withdraw. DO NOT check your balance or you will be charged for it.

In the UK, I've noticed that many Euronet or similar "private" ATMs (i.e. not installed by any of the retail banks) will also charge a £2.50 withdrawal fee. You'll usually find these ATMs at airports, pubs, convenience stores or other non-traditional locations. Sometimes, you will get a message first "You will be charged £2.50. Do you still wish to continue?" and then you can cancel.

But not always!

And your bank will usually NOT refund you any of the additional charges made, telling you to complain to Euronet directly (who aren't contactable, of course).

AVOID!

March 2, 2024
Unprompted review
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Rated 1 out of 5 stars

Scammers. Stole my 180 Euro and claimed it didn't happen

I did try to withdraw 300 Euro in Dunnes Stores Irishtown, Athlone, Ireland in Dec 2023.
The ATM dispensed only 120, leaving me 180 Euro short.
I dutifully went to my bank and claimed a disputed transaction, which they declined an month later citing Euronet did claim it gave me a full amount.
I don't know who exactly stole the difference between what I paid and what I received, but I'm going to the Gards to try to find out.

December 27, 2023
Unprompted review
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Rated 1 out of 5 stars

This is fraud

This is fraud. You pay up to 10 percent more for your cash than you do in lokal banks.

October 2, 2023
Unprompted review
Rated 1 out of 5 stars

Con artists - do not use

On a trip to Hungary Budapest May 2023, i used an atm at the airport. The fees were high and i cancelled. They charged me and insisted the money was dispensed. It was not received by me. I willNEVER use Euronet again and warn others to not use them either

May 23, 2023
Unprompted review
Rated 1 out of 5 stars

tricky atm

tricky atm, they always want to trick you with exorbitant fees and bad exchange rate. avoid this brand like a plague, their lodo is a big red flag is you want to withdraw money in atm. just use your card to pay, its easier

May 18, 2023
Unprompted review
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Rated 1 out of 5 stars

Predatory ATM fees

I withdrew 300 Euro from one of their ATMs. The screen sneaks in a little message that it will do the conversion for me, and suddenly I am paying a $50 US surcharge to convert to Euro, rather than just letting my bank handle the conversion. So I am paying $372 US rather than $320. What a scam

September 10, 2023
Unprompted review
Rated 1 out of 5 stars

Worst shower I have ever come across

Worst shower I have ever come across.
Last time I ever use their machines and use euronet.
Used the machine, error came up and said payment will not be processed.
Big surprise they took the money, the hoops you have to jump around just to get the money back has been a nightmare.
Useless service and their customer services are incompetent.
Useless doesnt even come come to euronet

August 18, 2023
Unprompted review
Rated 1 out of 5 stars

AVOID

AVOID. They charged me 17 euros for a 150 euro withdrawal. Just do the math. Nope-ing it forever

August 29, 2023
Unprompted review
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Rated 1 out of 5 stars

I made a cash withdrawal from a Euronet…

I made a cash withdrawal from a Euronet atm in Los Gigantes Tenerife. I absolutely pressed the correct key for the transaction to be processed in Euros & NOT GBP. After receiving the correct amount of cash I was horrified on receiving my receipt to see that the transaction was processed at the GBP rate, which was virtually £1 to 1euro. I made a complaint to Euronet, but they have refused to to make any adjustments. So this transaction has cost me an extra £40 on a 400 euro withdrawal. I will avoid Euronet like the plague in future, and take the mater up with my bank on my return.

August 13, 2023
Unprompted review
Rated 1 out of 5 stars

DO NOT USE EURONET ATMs unless you are…

DO NOT USE EURONET ATMs unless you are prepared to pay excessive charges. I withdrew EUR 500 from the Euronet ATM in Tesco's, Headford, Ireland. Screen advised that EUR 4 would be charged, however, due to the excessive exchange rate applied by Euronet, the charge was actually equivalent to EUR 45. No receipt was given. I queried this with Euronet via their website and they advised that they had charged in accordance with their guidelines.

July 30, 2023
Unprompted review
Rated 1 out of 5 stars

Total scam!!!

When visiting Croatia the cash machines exchange rate was €1.12 to the pound and the cash machine charge was €9.95 (which I agreed) but for £250 euro we were changed £290.80! The total pounds should have been £223.21 so we paid an extra £57.64. This happened on two occasions. My home bank don’t add any charges so they all came from Euro net?? Missold currency or fraud?
Seemingly there is nothing my bank can do and told me the machine has gave me a dollar exchange rate instead of pound. I was using a British bank card in Croatia so why would my exchange be in dollars?!?!

July 23, 2023
Unprompted review
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Rated 1 out of 5 stars

Money taken but no cash dispensed

I went to an Euronet ATM in the Moabit area of Berlin and wanted to withdraw 20 euros. When I saw the conversion rate, I immediately clicked 'cancel'. The ATM took my money anyway and no cash was dispensed.

July 20, 2023
Unprompted review
Rated 1 out of 5 stars

A company that takes advantage of people

I believe Euronet to be a predatory company and a scam. Went to withdraw some euros with my American debit card. Asked to withdraw 200 euro. When I saw the conversion rate, I cancelled the transaction. I began to walk away but I heard the machine whirring as though it were dispensing cash. I looked back and saw it did not cancel my transaction but instead dispensed three times the amount of money I requested: 600 euro. When I looked at my bank, they charged a $109 fee on top of the amount I didn’t request for the transaction I cancelled. These people should be absolutely ashamed of themselves.

July 15, 2023
Unprompted review
Rated 1 out of 5 stars

Dishonest, Pathetic Scumbags. AVOID.

Went to exchange my money in Prague, their exchange rate is a complete scam. AVOID AT ALL COST. They charge you extra money on top, labelling it as "conversion fees" which comes out at 15%. COMPLETE SCAME, AVOID.

July 13, 2023
Unprompted review

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