i'm really tired honestly
i'm really tired honestly, if i knew i would have stick with Seinnheiser, the slider plastic from the headband of my Amiron wireless cooper broke and beyerdynamic won't send me parts under warranty cause my name and address are not on the invoice, i bought it from a 3rd party so they asked me to email beyerdynamic from spain where the headphones were purchased, nobody ever replied to my emails and now finally that i bought the repair kit here in Germany i'm waiting over a week and i haven't received anything so far, no email with tracking number, nothing at all, i owned few seinnheiser and bose headphones previously, never had problems even if my name wasn't on the invoice, never again, and after few emails i told them so could you tell me which kit i have to buy to fix the headphones they refused to tell me, they kept denying that they can't do nothing for me, lol, i mean i pay from my pocket i don't want anything for free, NO we cant help you contact beyerdynamic Spain, AND the first time i send them pictures of the warranty they didnt tell me that was a problem with the invoice, they said ok we will send you the parts as soon as possible, after 1 MONTH!!! they emailed me saying that they couldn't provide me the parts, what a joke.
March 4, 2021
Unprompted review