NFL Shop EU Reviews 

4,239
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Evaluating 672 reviews, reviewers had a great experience with this company. Customers frequently mention that parcels arrive very quickly, and they can easily track their packages from dispatch until final delivery. People also appreciate the high quality of the official merchandise and find the online store extremely simple to navigate for all purchases. Some reviewers were not happy with the sizing consistency, noting that clothing items often run much larger or smaller than expected. Consumers also expressed frustration regarding expensive shipping rates, delivery delays, and occasional instances of receiving completely incorrect products. A few buyers mentioned that processing and returning items could sometimes become complicated and inconvenient.

What people talk about most

Product

Customers consistently note ambiguous experiences with product quality and sizing. While many reviewers are... See more

Delivery service

Reviewers mention positive feedback about delivery service, highlighting fast and efficient shipping times.... See more

Quality

Users describe satisfaction with quality, highlighting that items are excellent, authentic, and arrive in... See more

Order

People report ambiguous experiences with order processes, as opinions on purchasing are heavily divided.... See more

Price

Customers had ambiguous experiences with price. Some consumers praise the reasonable pricing, competitive... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Everything was great, quality as expected. Quick delivery, I was able to track it from the beginning till the end. Only downside was I wasn’t able to select delivery type - it was fixed at express wh... See more

Rated 4 out of 5 stars

Items arrived quickly and they were what I expected them to be. Good quality items, though I should have chosen the next size up. However, when alls said and done I am left a happy and satisfied custo... See more

Rated 4 out of 5 stars

I am very satisfied with my recent purchase from the NFL Europe e-shop. The official merchandise is high quality and completely authentic. The website is easy to navigate, and my order arrived quickly... See more

Rated 4 out of 5 stars

I ordered a gift and it arrived but was the wrong size. Once I contacted the team they were immediately responsive and have remedied the situation. Great customer service

Company replied


Company details

  1. Sportswear Store

Written by the company

Europe NFL Shop is the place to get new Kansas City Chiefs Super Bowl Champions Apparel! Also shop the latest arrivals of Nike NFL Jerseys, NFL Clothing and Apparel, New Era Headwear, Equipment & Souvenirs. Get your NFL face coverings, jersey, fashion, equipment, headwear or souvenirs online today. You will find on your new NFL Shop Europe, Middle East and Africa a wide range of products for all of the top teams, from NFC heavyweights like the Dallas Cowboys and Seattle Seahawks to the AFC's Kansas City Chiefs and Pittsburgh Steelers. Shop the best brand online with the New Era, Fanatics Branded, Wilson and Nike NFL products


Contact info

4.1

Great

TrustScore 4 out of 5

4K reviews

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4.1

All reviews

(4,239)

1,119 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

No choice ......

June 18, 2026
NFL Shop EU logo

Reply from NFL Shop EU

Hello, Ricard. Thank you for your feedback, and we are sorry for this experience. We have reached out via email to offer help and hope to hear from you soon. Sincerely, Morgan

Rated 4 out of 5 stars

Everything was great

Everything was great, quality as expected. Quick delivery, I was able to track it from the beginning till the end.
Only downside was I wasn’t able to select delivery type - it was fixed at express which cost me an additional €30.00 - which was a bit annoying as I’m in no hurry to get the stuff.

June 15, 2026
Rated 1 out of 5 stars

I try to reach the Support cause i want…

I try to reach the Support cause i want to send somthing back but i don't get any answer.

June 11, 2026
NFL Shop EU logo

Reply from NFL Shop EU

Hello Björn, Thank you for your feedback. I apologize for any inconvenience, and I am glad to help with your return. I have reached out to you in a separate email to offer further assistance. I hope to hear from you soon! Best, Courtney

Rated 1 out of 5 stars

Wrong size......big disappointment

I ordered size L....but received size XL :(

June 12, 2026
NFL Shop EU logo

Reply from NFL Shop EU

Hello, I'm very sorry to hear that you had a bad experience with us. I've contacted you by email in the hope of resolving the issue. We look forward to hearing from you.
Joanna

Rated 3 out of 5 stars

Sender forget aparment number

Product was fine, but sender forget aparment number fron the order so it did not come to home as it was paid to do.

June 8, 2026
NFL Shop EU logo

Reply from NFL Shop EU

Hello, thank you for your feedback and we apologize for the confusion and inconvenience. I sincerely appreciate your patience and trust in us. I just contacted you to clarify the problem that occurred. Please check your mailbox. We look forward to your reply and hope that we will be able to compensate for the trouble caused. Best regards, Joanna

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