I received my parcel a little later than expected, to be honest, on the 5th working day, but that's understandable since I'm in the UK and the items were shipped from Denmark. As for the quality, they... See more
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Product was well priced and send from Denmark to the Netherlands within a couple of days as promised. Product quality is solid. Well packaged and complete. So overall satisfied. Just the website is ve... See more
Company replied
Overall, I’m very satisfied with my purchase from EuroSkateShop. The scooters are really high quality, and you can tell they offer solid, well-made products. The only thing to be aware of is tha... See more
Company replied
Delivery was meant to be 3-6 working days came on the 11 working day missed the entire half term week. When I phoned to gain an understanding as to when it would be delivered they could not offer any... See more
Company replied
Company details
About EUROSKATESHOP | USASKATESHOP | KITEDANMARK
Written by the company
Euroskateshop (together with KiteDanmark and KiteNorge) is one of Europe’s leading online retailers of scooters, skateboards, surf, and snowboards.
Founded in 2009
We operate across 18 local domains and languages
We have helped over 1 million customers get closer to their dreams.
With a product range of 50,000+ items, we offer one of the largest selections in the action sports world.
A company with passion and dedication to extreme sports
Written by the company
- Sports that we live and breathe for every day!
- Our company grew out of a desire to provide the best quality products for a reasonable price and thereby making the products available to everyone. We founded the company out of passion and dedication to extreme sports.
Our service
Help and guidance in different languages.
We can provide you help and guidance in a few different languages, primarily english, danish, german, spanish and french.
Contact info
Uplandsgade 70, 2300, København, Denmark
- sale@euroskateshop.com
- euroskateshop.uk
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4.0
Great
99K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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PostNord screws up as usual
PostNord screws up as usual. Still haven’t received my product almost a week delayed.
May 26, 2026
Amazing
Shipping was so fast and great products. Hard too get aggressive inline skates in the USA. Awesome job.
May 4, 2026
May use AI-assist with repliesRead more
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Placed an order on the 14th May with…
Placed an order on the 14th May with 4-6 day delivery. Order has still not been received. This was meant to be for my sons birthday.
May 15, 2026
Reply from EUROSKATESHOP | USASKATESHOP | KITEDANMARK
Thank you for your feedback, and we sincerely apologize for the delay.
Unfortunately, there was an issue with the carrier handling your shipment. We therefore arranged for a replacement shipment to be sent out.
The parcel has already arrived in the UK and is expected to be delivered shortly. We understand how disappointing this must have been, especially as the order was intended for your son's birthday, and we are very sorry for the inconvenience caused.
Thank you for your patience and understanding.
Unfortunately I took the advice on the…
Unfortunately I took the advice on the website to purchase a pair of inline skates two sizes larger as apparently they run small. I'm a size 7.5 in women's shoes so I ordered a size 9 thinking that would be a safe call, and despite the 1.5 size difference the skates are way too big. And since the company is in Denmark (why is it called USA Skateshop when it isn't even in the US? LOL) I really don't want to bother shipping the skates back.
May 18, 2026
Did not Get the product
Did not Get the product. Ordered express delivery, but die not get it. Still waiting.
May 26, 2026
love it
I received my parcel a little later than expected, to be honest, on the 5th working day, but that's understandable since I'm in the UK and the items were shipped from Denmark. As for the quality, they are outstanding. I bought three different models and all three are impeccable. I highly recommend them.
June 2, 2026
Unprompted review
Disappointed in the support
I've ordered a components bundle (2 trucks & bolts), only to receive 1 truck & no bolts. Not a problem, this can happen.
Immediately send an email (21 may) since then I've called, they told me to email them... and mailed 2 more times. And not receiving any feedback.
I've even ordered a second bundle (because I really needed them) and it arrived already, before getting any response. (this time with 2 trucks and the bolts, so it was definitely shipped wrong the first time).
May 21, 2026
Terrible customer service …
I bought a scooter from Euroskateshop but it didn't arrive. All I get is automated messages saying it's on it's way. Useless.
June 2, 2026
Unprompted review
Reply from EUROSKATESHOP | USASKATESHOP | KITEDANMARK
Thank you for your feedback, and we sincerely apologize for the frustration caused by the lack of updates regarding your order.
Our customer support team has reached out to you to provide more specific details. We can confirm that your parcel has been released by UK Customs and is being handed over to Parcelforce for final delivery.
Unfortunately, customs procedures in the UK can occasionally take longer than expected, which caused this unforeseen delay.
You should see updates on your tracking link very soon as Parcelforce scans the package into their network. We appreciate your patience.
Paid for express delivery but not fulfilled by webshop
Paid extra for express delivery. Despite the extra payment, shipment came after a week. Customer service is slow (if you get answer) and not collaborative. Still waiting for refund of express delivery payment as it has not been fulfilled.
May 26, 2026
Reply from EUROSKATESHOP | USASKATESHOP | KITEDANMARK
Thank you for your feedback.
We are truly sorry that your delivery took longer than expected and that your experience with our customer service did not meet your expectations.
We can confirm that your express shipping fee will be fully refunded, as the delivery standard for this service was not met. We hope that, despite this delay, you are satisfied with the product itself.
Reply from EUROSKATESHOP | USASKATESHOP | KITEDANMARK
Thank you for your feedback.
We are very sorry to hear that your order is taking longer than expected and that it is still on the way.
We would like to clarify that the delivery option chosen for this order was 3–5 business days. While the package was dispatched from our warehouse on time, the carrier is currently experiencing a delay in transit. Because of this inconvenience, we will be refunding your express delivery fee.
We are closely monitoring the tracking of your parcel to ensure it arrives as soon as possible. Thank you for your patience.
“I bought two scooters online for my 6-…
“I bought two scooters online for my 6- and 8-year-old daughters. The website said they were for ages up to 9, but when they arrived, the box said 2 to 4 years. They were too small, and the quality looked very cheap. The weight limit was only 25 kg, which didn’t suit my 8-year-old. Delivery cost £9 and was late—8 days instead of 4. I’m really disappointed; it was a complete waste.”
May 21, 2026
Reply from EUROSKATESHOP | USASKATESHOP | KITEDANMARK
Thank you for sharing your feedback. We are truly sorry to hear that the scooters did not meet your expectations and that your delivery was delayed.
The Story MoveLite 3-Wheel LED Scooter can be adjusted up to a height of 70 cm, which is designed to fit children whose hips are at that height. We always recommend using the size guide on our website for the most accurate fit.
Our customer support team is already in contact with you regarding your purchase and looking into a suitable solution for you.
These skates are comfortable
These skates are comfortable, supportive, and have great quality.
May 18, 2026
I can't return the skates for a…
I can't return the skates for a different size that my son needs. I was paid no attention to this concern and all I was told in a one line email is that you don't offer exchanges or returns to the US. That's ridiculous. I will never buy another product. I can't rate if it is good because the size is wrong.
April 29, 2026
Reply from EUROSKATESHOP | USASKATESHOP | KITEDANMARK
Dear Oliver,
We are sorry to hear about your experience and understand your frustration regarding the sizing issue.
As communicated, we unfortunately do not offer exchanges or returns for orders shipped to the US due to logistical and customs restrictions. We understand this is disappointing and apologize for any inconvenience this has caused.
We appreciate your feedback and will take it into consideration as we continue to improve our service.
Delivery was meant to be 3-6 working…
Delivery was meant to be 3-6 working days came on the 11 working day missed the entire half term week. When I phoned to gain an understanding as to when it would be delivered they could not offer any help other than to track the package via my account. Very poor customer service.
May 20, 2026
Reply from EUROSKATESHOP | USASKATESHOP | KITEDANMARK
Dear customer,
We are sorry for the delay and understand your frustration, especially as the delivery did not arrive within the expected timeframe.
Please note that delays can sometimes occur due to carrier procedures and customs clearance, which are unfortunately outside of our direct control.
We can see that your order has now been delivered, and we sincerely hope that you are satisfied with your purchase despite the delay.
We had small incident with our sons new…
We had small incident with our sons new scoot, customer-service fixed our problem fast.
Now we have happy boy with great scoot!
Thank you!
May 5, 2026
Unprompted review
No reply to complaint
I ordered a stunt scooter on 14 April and after only few regular rides at the skatepark, the parts became loose and the handlebar is woobly. I tightened all the screws but it wasn't about the screws. I wrote to them na email but nobody replied, just an automated message saying my request is in review. I called Customer service and hey told me it's not them who handle the complaints and I need to write an email. I am waiating now 6 days for someone to reply. I've bought many scooters before this one in the same price range but never had this problem before. I'm wondering whether they're will offer any solution, if anybody calls me at all.
May 27, 2026
Unprompted review
Reply from EUROSKATESHOP | USASKATESHOP | KITEDANMARK
Thank you for sharing your feedback.
We are truly sorry for the delay in getting back to you and for the frustration this situation has caused.
Our claims department has now reached out to you via email with specific guidance on how to check and tighten the scooter's compression system, as this is often the cause of a loose or wobbly handlebar.
Please try those steps, and if the issue persists, simply reply directly to that email. We want to ensure your scooter is safe and performing as it should, and we are committed to finding a solution for you.
Thank you for your patience!
Feedback
I ordered a scooter for my child's birthday with fast delivery. Unfortunately, the delivery was very, very late, but they helped me and
gave me the full money for the delivery. Thank you very much for the Experience.
May 18, 2026
My order still hasn't arrived
My order still hasn't arrived. My child didn't get a birthday present. And this is the second time you've asked me to rate the purchase. I'm very upset! 😡🤬😤
May 13, 2026
Reply from EUROSKATESHOP | USASKATESHOP | KITEDANMARK
Dear Larisa,
We are very sorry for the frustration this has caused, especially as this was intended as a birthday gift.
The order has been placed via our UK website, but the shipping address provided is in Latvia. Unfortunately, as we do not currently ship to Latvia, we are unable to process and deliver this order.
We have also contacted you directly regarding this matter.
We understand how disappointing this situation is and sincerely apologize for the inconvenience.
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