Eurosportplayer Reviews 

959
TrustScore 1 out of 5

1.2

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Rated 1 out of 5 stars

Standard of commentary for winter sports is awful. So much total rubbish from the so called experts. Emma giving her views on alpine skiing is the worst of them all. Cut out all of your stupid technic... See more

Rated 1 out of 5 stars

English open snooker final.both sessions advertised on saturday for sunday coverage. by sunday the 1pm session was missing.this often happens when they want you to subscribe to internet chanel...just... See more

Rated 1 out of 5 stars

I have just spent 6 hours watching the queen stage of a cycling grand tour - a sport that I absolutely loved. Unbelievably Eurosport hasn't shown the last half hour : the bit when all the tactics... See more

Rated 2 out of 5 stars

I’m very disappointed in the Eurosport Tour de France coverage this year. You have dropped Dan Lloyd who was excellent and replaced him with Dani Rowe. Whilst I understand this ticks the diversity box... See more

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TrustScore 1 out of 5

959 reviews

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Rated 1 out of 5 stars

Worst camera men in the world!!!

Worst camera men in the world!!!! TOTALLY USELESS. I take better videos on my phone, and somehow they got a contract for broadcasting rights on olympics? Disgraceful.

August 5, 2021
Unprompted review
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Reply from Eurosportplayer

Dear Raymond.
Thanks for your feedback and I'm sorry to hear that you did not enjoy the camera angles. We appreciate you sharing your views and they have been noted.
Wishing you a wonderful day.

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Rated 1 out of 5 stars

Why C.K?

I actually watch the Olympics cycling with the sound off. C.K. drives me to distraction with his "OOHs" and his "ERMMs" - bad enough with the grand tours (thank goodness for ITV4) but this too. Add that to his giggling at is own voice and the constant "there ya go" - enough! Please don't tell me he'll be at the Le Mans 24 hour race!
Would you believe it.... We have another "C.K. type!" Le Mans commentator who giggles at his own voice, making crass comments/jokes.... Is it a prerequisite for Eurosport commentators to irritate it's customers....
Perhaps you make so much money from advertising that you don't give a s**t about us subscribers! Argh!

August 5, 2021
Unprompted review
Rated 1 out of 5 stars

Liars!

This player is lying to its customers. I was watching the replay of Olympic weightlifting: Men's +109kg and the Eurosport player only had coverage of Group B and not Group A. I don't know why they don't show both groups but if I cannot have full access to the coverage why am I paying for this service. This is rubbish and ridiculous. They seem to be only looking for profit.

August 4, 2021
Unprompted review
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Reply from Eurosportplayer

Hello Vaida.
Thank you for your review. I'm sorry to hear that you're unable to locate the Group A weightlifting videos on demand. We will be more than happy to assist you with finding the content on the Eurosport Player, kindly get in touch with us at: https://help.eurosport.com and please provide your user email address and a little detail about the device/s you are using. Look forward to hearing from you.

Rated 1 out of 5 stars

ABSOLUTE GARBAGE!

ABSOLUTE GARBAGE!! I thought 6.99 was going to be value for money to watch the different sports at my convenience. NOT SO! The app feels like it has been thrown together with no testing and is really buggy.
Regarding the coverage, if you can find your sport and get it to stream the commentators are second rate at best and that is if there is any sound at all. Unfortunately Eurosport has proved itself to be miles behind the other media providers. They are certainly not good enough to have a so called elite event like the Olympics! I will definitely not bother paying for Eurosport again and will not be recommending it to anyone else.

August 4, 2021
Unprompted review
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Reply from Eurosportplayer

Hi Mark, I am sorry to hear that you are experiencing difficulties with the Eurosport app. Could you please contact us via chat or email under: https://help.eurosport.com/hc/en-gb or PM/DM us @EurosportCare on Facebook or Twitter? We would be happy to look into this for you.

Rated 1 out of 5 stars

Terrible coverage

Terrible coverage, adverts played over the sports so parts are missed out, some parts seem to be missing for no reason, awful commentry. A collossal failure for olympics coverage.

August 4, 2021
Unprompted review
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Reply from Eurosportplayer

Hi Louis, I am sorry to hear that you are there are missing parts on some events. Could you please contact us via chat or email under: https://help.eurosport.com/hc/en-gb or PM/DM us @EurosportCare on Facebook or Twitter? We would be happy to investigate this for you.

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Rated 1 out of 5 stars

Dont bother

Subscribed via Amazon Prime to watch the equestrian sport at the olympics . Wish i had not bothered , coverage awful . Just bits and pieces and no individual qualifier for the jumping was shown ( and its the same for team jumping ) . Hard to find stuff as well , waste of £6.99

August 4, 2021
Unprompted review
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Reply from Eurosportplayer

Hi Deborah. I'm sorry to hear that it has been difficult to find content and that you're only getting bits and pieces.
While you can find our Eurosport content via third parties such as Amazon Prime, for more information on exact content please go to: https://tinyurl.com/24fzndwh or contact Amazon Prime support directly.
Should you have any questions regarding the Eurosport Player, please get in touch with us at: https://help.eurosport.com.

Rated 1 out of 5 stars

I paid money to watch a replay that won't even load.

I paid money to watch the sports climbing replays however it just says technical error and they will not even play. I will now try to cancel and I will also be asking for a refund (though doubtful I'll get it) so I just hope there will not be any further issues with stopping any other payments leaving my account. However, even if I am successful in cancelling it is still a months money down the drain. Sure for Eurosportplayer the money is totting up nicely right now - for zero usable service. Do not waste your money. Wish I had checked on here before I subscribed...

August 3, 2021
Unprompted review
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Reply from Eurosportplayer

Hi there, Louise.
Thank you for your review and I'm sorry to hear that you're experiencing some difficulties with the climbing replays.
I am keen to understand why this is happening with you as I have checked and everything is working well on my end.
Kindly get in touch with us at: Twitter @EurosportCare or private message via https://www.facebook.com/eurosport or https://help.eurosport.com so that together we can find a solution so you can enjoy watching all the climbing replays.

Rated 1 out of 5 stars

No where near worth the £6.99 a month

Tried both the app and web version. Both terrible in different ways. Subscribed because it was the only place I could watch the sport climbing at the Olympics in the UK. Web version shows about 3 pixels on the screen (I had a very strong internet connection) and still manages to buffer about 3 times in 5 minutes.

The app is higher quality, but every time it buffers it pauses and then it buffers every ten seconds. I think my thumbs were getting a better workout than the athletes I was trying to watch.

The English commentators are awful too. The way they talk makes it sound like a football match. Climbing isn't suited to that kind of commentary, switched over to Norwegian even though I can barely understand it. Their tone is much nicer to listen to.

Definitely not worth the £6.99 per month that it charges. This is less than £1 per month quality. Won't be continuing with my subscription after climbing is over.

August 3, 2021
Unprompted review
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Reply from Eurosportplayer

Hi Nina, I am sorry to hear that you are experiencing difficulties with the Eurosport app. Could you please contact us via chat or email under: https://help.eurosport.com/hc/en-gb or PM/DM us @EurosportCare on Facebook or Twitter? I am sure that together we can resolve this!

Rated 1 out of 5 stars

Eurosport is rubbish

Have just subscribed for the olympics. Just put on to watch the replay of the hockey women’s quarter finals. Straight at the beginning of the programme showed the penalty shoot out. No game beforehand at all!! Just an 11 minute programme!! Absolutely pointless. Will definitely advise anyone against paying for this!

August 2, 2021
Unprompted review
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Reply from Eurosportplayer

Hey Jane, I am really sorry to hear that the program was cut short. Please contact us via chat or email under: https://help.eurosport.com/hc/en-gb or PM/DM us @EurosportCare on Facebook or Twitter. We would be happy to investigate this for you.

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Rated 1 out of 5 stars

Just awful…

Who in their right mind subscribes to this awful channel. I have never watched sport before where the commentary team is so bad it makes me want to turn the tv off.

At least try and get some presenters who have actually heard of the sport they are commentating on!

July 31, 2021
Unprompted review
Rated 1 out of 5 stars

Horrendous - do not buy!!!!!

Really bad - do not waste your money!!! I subscribed to watch coverage of the equestrian events at the Olympics & it has audio of the tennis instead of the commentary for the dressage. Absolute shambles!!!!!

July 30, 2021
Unprompted review
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Reply from Eurosportplayer

Hello Mareen.
Thank you for taking the time to provide us with your feedback.
I'm sorry that there was tennis commentary on part of the Equestrian event as usually these types of issues do not happen.
We appreciate your feedback as we continue to work hard on preventing this from happening going forward. I hope that you will be able to enjoy the remaining of the 2020 Tokyo Olympics.

Rated 1 out of 5 stars

What was that Eurosport?

I've never seen a more terrible viewing experience. In the year 2021 you should have suggestions, related channels, a freaking overlay with what the hell is happening. In other words, basic UI. The kind of basic UI you ask juniors to make.

It's just direct feeds with no description, no commentary and no organization.

Is it a warmup? oh, the guy started, seems like a full routine.. nope, just a warmup. Then it jumps to another guy in mid routine... What.. The.. World???

Then I see the feed starts after 2 events are already over. By now I'm so confused I just go to youtube and watch cats throw cups off the kitchen table wondering if it's somehow part of whatever competition was running.

Oh and.. with no warning they take out content. Yeah.

Oh and.. commercial free my ass. Yeah.

Well done Eurosport... you are never seeing money from me again.

July 29, 2021
Unprompted review
Rated 1 out of 5 stars

Olympics disappointment... Previously I was very pleased with…

Previously I was very pleased with eurosport player because I could watch tennis with commentary in a choice of languages, and a wide choice of matches, which was wonderful.
But sadly my current experience during the Tokyo Olympics is completely different.
Not only is it not possible to have commentary in multiple languages, it's often impossible to have commentary even in English! And it seems that you have to choose, if there is a choice, between ambient background noise or commentary, but not have both.
Although weirdly, and randomly, it occasionally seems to happen by itself. When I watched the women's artistic gymnastics team finals there was some commentary at some points. BUT they very weirdly had commentary, at times, for the gymnastics overlapped by commentary that sounded like it was about football???!!! How bizarre!
As for watching the floor routines, I could watch with the music the athletes perform to, OR listen to commentary, at times. But at other random times both commentary and music were available, although I have no idea how.
Given that this is a service I paid for, I'm very disappointed and don't know if I'll bother in the future.

July 27, 2021
Unprompted review
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Reply from Eurosportplayer

Hi Tamsyn.
I'm sorry to hear that you're having issues with the commentary during the Olympics and would like to look into this further with you.
Kindly get in touch with us at: https://help.eurosport.com and please provide us with your user email address and also mention that you've left a review under this name, so that the customer care advisor may have the reference.
We look forward to hearing from you.

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Rated 1 out of 5 stars

I signed up via Amazon just to watch…

I signed up via Amazon just to watch the Olympic Equestrian. I can't find any replays and the only feed has no commentary but the sound of a tennis match in the background! Wish I'd never subscribed now!

July 27, 2021
Unprompted review
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Reply from Eurosportplayer

Hi Cal. I am sorry to hear that you are experiencing difficulties with the commentary via Amazon Prime.
While you can find our Eurosport content via third party providers such as Amazon Prime, please go to: https://cutt.ly/1k5an4r for more information on exact content or contact Amazon Prime customer service directly.

Rated 1 out of 5 stars

Big let down

Really bad coverage.( !) commentary loss.(2) picture loss
Really spoiling my 2020 Olympics

July 26, 2021
Unprompted review
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Reply from Eurosportplayer

Hi Gillian, I am sorry to hear that you are experiencing difficulties with the Eurosport Player. Could you please contact us via chat or email under: https://help.eurosport.com/hc/en-gb or PM/DM us @EurosportCare on Facebook or Twitter? I am sure that together we can find a solution to this!

Rated 1 out of 5 stars

Really poor commentator

Really poor commentator, just watchin the basketball and the commentator is terrible. he has not idea of what he is talking about. it does not event recognizes the players????

July 26, 2021
Unprompted review
Rated 1 out of 5 stars

Poor coverage

I am a big fan of the British Super Bikes. The coverage this year is poor. You spend most of your time watching a static screen waiting for the racing to start and when it does sometimes the race as already started. There are very few rider interviews. The coverage that is hard to follow. I have subscribed to Eurosport for a few years now as the coverage used to be really good. Eurosport this is rubbish for a subscribed site and you need to sort this out.

July 24, 2021
Unprompted review
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Reply from Eurosportplayer

Hi Ian, thank you for sharing your experience with us. I am really sorry to hear that you are not satisfied with our Superbikes coverage. I have personally forwarded your feedback over for considerations moving forward.

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Rated 1 out of 5 stars

There is no commentary

There is no commentary or any sound at all on Eurosport 4 on the men’s artistic gymnastics

July 24, 2021
Unprompted review
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Reply from Eurosportplayer

Hi Thomas, I am sorry to hear that you are experiencing difficulties with the sound and the commentary on Eurosport. Please contact us via chat or email under: https://help.eurosport.com/hc/en-gb or PM/DM us @EurosportCare on Facebook or Twitter. We would be happy to help you sort this out quickly!

Rated 1 out of 5 stars

Adverts even after subscribing

Guys
I subscribed to the Premium version and I am still getting adverts. The commentators on the Tour de France said"subscribe to eurosport and no adverts" ....That is NOT THE CASE

July 16, 2021
Unprompted review
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Reply from Eurosportplayer

Hi there, Andrew.
I'm sorry to hear that you're getting adverts. We have at least 2 streams for the Tour de France and one has commentary with the icon E1 and the Ad-Free version just has the E icon without the digit.
Kindly get in touch with us at: https://help.eurosport.com so that we can assist you in getting the Ad-Free streams.
Looking forward to hearing from you.

Rated 4 out of 5 stars

Respect the King

UPDATE: Thanks Eurosport for the reply. Reinstalled the app and that seems to have worked for now. I can’t give 5 stars because it’s not easy finding highlights and there is no option for a ‘pop out player’ on ipad. As for those people here who diss Sean Kelly’s commentary, I’m having none of it. His insights are great. If you don’t like it listen to the french or german commentary. The biathlon commentators are also great.

Trying to watch the Tour de France on my ipad. It keeps crashing and tells me ‘there has been a problem’. So frustrating.

July 13, 2021
Unprompted review
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Reply from Eurosportplayer

Hello Hans.
Thank you for updating your review and I am delighted to hear that the app is working now for you and that you have also enjoyed Sean Kelly's insights and commentary as well as that of the Biathlon.
I understand that it may be a little difficult in finding the highlights and we will be happy to assist you with this.
Please get in touch with us at: https://help.eurosport.com or Twitter @EurosportCare or private message via https://www.facebook.com/eurosport, we will be more than happy to help you

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