Eva Trends Reviews 274

I have ordered from these folks many times with complete satisfaction. If a problem arises, they work very hard to address it.

Do not order from this company. Ordered buy 1 get 1 free travel bag in January, being charged in US Dollars so didn't use usual credit card due to exchange rate, wish I had used PayPal as could have had all my money refunded.
Took long time over a month for parcel to arrive, only 1 bag enclosed, so contacted company said problem with packers would get other one sent, still not arrived. Worst bit of whole experience is they have taken payment for goods 5 times now at different time intervals, so have now cancelled card to stop them doing this.
Have contacted them several times origionally told them had cancelled card but insist they have refunded amount to origional card which they can;t do as cancelled. Now not answering any of my emails, no refund or no 2nd bag. A very expensive mistake & bag.

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Ordered and paid for 2 bags on Feb 8th , still haven't received them .
Emailed twice and been told now a delay in shipping and won't issue a refund and can't tell me how long they will take to come

Ordered 2 travel bags over a month. I've emailed to track them as tracking just keeps saying processing since 16th Feb. I haven't received nothing back. I can't even get in touch to get a refund as no-one replies awful company. Why say shipping in 2-3 days and make you wait months. Terrible

Do not order from this company. I ordered items over 3 weeks ago and have not received items or estimated arrival.

I ordered 2 separate orders on the same day - Jan 10 - that was 18 days ago. It is still saying unfulfilled yet their website says they ship in 2 - 3 days. I have tried e mailing them twice with an automated response that says they received my email and someone will look at it....to no avail. I think I have to report this to my financial institution so they can reverse the charge, because of course the money was already taken from my card.

In response to Eva Trends reply to me - I never said a thing about bags - this was two order numbers 33928 and 33929 and was ordered off Evatrends.com. It was a pair of dungarees and a dress.

Great customer service (I was super excited about one particular dungarees and got worried that -- what if it's not in stock anymore?)!
I got replies very fast, and I even got informed (I didn't ask so that I wouldn't be t h a t kind of customer) that my dungarees would get sent soon!
I got the package's tracking number as soon as it got sent, and I could see when and where it was (-- I ordered something from another company some days before and the tracking keeps saying "location unknown"... (:).
I got the package pretty fast.
And the dungarees is so beautiful. Oh my god. I'll definitely buy something from EvaTrends again in the future.:)

Update 01/09/2022: The company contacted me and claimed the mistake is via the Chinese factory as they would not know what the correct material specification is. It still isn't clear if it is the material mix shown on the sales website or not, since the label attached said "100% Polyester" and not the advertised silk, cotton, viscose mix. They have nevertheless offered to refund me the full amount, after the return label never arrived due to 'issues at their end', and offered me to keep it. I am grateful that they sorted it, and I will give the piece to charity. Hence I am revising my review from one star up to three. It was still all a big hassle.

I just received today my long awaited long kimono after a friend recommended getting one there. I wanted a cotton one initially but also realising most of them seemed polyester (which i hate in terms of feel and smell) so I definitely didn't want to go for one of those and had to deselect quite a few from my initial selection. I finally settled on one that said in the advertising detail "Material: Cotton, Viscose & Silk Mix". What arrived was even labelled: "100% Polyester"!!?? So how is this Cotton, Viscose and Silk mix? It is awful. Plus they don't describe how the sleeve have confusing two holes in different places which does not at all make it easy to get in and out of. But the fact about the materials, which was my main reason for buying is really really disappointing. And now it will be a huge hassle to return/refund as this is coming from China. I am really disappointed and do not recommend this company.

The elastic waistband on my jeans were .ca, I couldn't even get them on! I ordered an xl dress and received a large. I would rather wear dirty used clothing that were comfortable than trust you again. And your return policy, only once. Give me a break.

Absolutely recommend, delivery
arrived within the time frame. Kimonos were perfect, good quality. 3 for the price of 2 great value for money. Will shop from here again.

I love dresses. Especially in the summer heat. I have been buying for 3 years. If you take care in how you care for them , they will last a long time. Because I like new dresses, these are perfect because they are not to expensive. They are different and like something you can’t buy anywhere else!! I hope to be a customer for a long time!

This was the second robe I ordered. The first was a size large and fabulous. I ordered the second one in an xl and it was 3 sizes smaller than the first one I was sooo disappointed. I returned it. How hard it is to have all the sizing the same

Hi all at Eva Trend at you know I have bought from you for year's alway's been so happy. My latest purchase of dungarees were perfect but coat, was much bigger than ordered as this is first time size was so different than explained is there a way of returning as I wouldn't wear thank you

I should have known this wasn't a reliable site. Whenever they crop out the model's faces, they're almost always stealing images from other websites that sell the actual product, then sending a cheap version.
They didn't even tell me my order had shipped, and didn't get a tracking link until I asked for the order to be cancelled. I didn't get a reply, but it was refunded. Based on the poor communication and shady website, I'm sure I would have been disappointed and felt my money was wasted. Won't shop here again.

Great size great service great dress thank you
Regards
Margaret

I’m very happy with most all of my purchases with you, especially your sweaters. They’re great! I have several which I have had for years and wear them often.

I did notice something recently. I ordered a T-shirt in a bright color, and when it arrived, it was a very pale color assortment. I haven’t worn it yet! I don’t know if it was a mistake, or you just didn’t have the one I wanted. But, it was a small purchase and I basically forgot about it.

But, I look forward to receiving your catalogues and offing something new!

I want to give no stars .Eva Trends sells thing they do not have and then try’s to get customer to by some thing they do have .Holds on to your money as long as they can .I bought three things 2 of them were coats that said they were in stock when I payed but after a month of them trying to find a way to keep my money I never got what I paid for .They did send me a some thing they thought would get them of the hook that had a serious design flaw I threw it in the garbage .ZERO STARS for EVA TRENDS !!!!!!! RIPOFF !

I'm enjoying the kimono robe I purchased. It fits good and I'm happy.