Evaurdent Reviews 

Yes, it’s scam. Looking at the reviews they provide a small number of customers with the mould kit and sometimes even the retainers they have ordered. But for the majority they just take your money and then just don’t respond.

I was sent the original putty which I messed up with. I reached out to them and they said; as in their terms and conditions would send out a 2nd set. The second set never arrived. After realignment treatment and on waiting for the second set of putty my teeth have returned to their original places. No response from their customer services,

IF I COULD GIVE NO STARS I WOULD! SCAM SCAM SCAM
Never received order and can’t get any response from them

It deserves zero stars.
Absolute scam of a company - it' doesn't exist. Didn't receive any putty, and no return label in the box.
Returned what they'd sent via recorded delivery (as advised by my bank) and will now pursue charge back via my bank.
Have sent multiple emails and tried to contact on their online forms but no response.
How Google are still promoting this scam company is beyond me.

It’s a scam. The company doesn’t exist i believe. Trying to contact them for more then a month but no response at all. Please be aware and don’t get scammed. Thank you
Still waiting for my retainer. Placed the order on January 2025

Avoid it’s a scam
No refiners now in almost 2 months
Customer service does not exist
Please don’t waste your money
I have contacted my bank to try and get a refund
Shame on Google for promoting this company after so many bad reviews

AVOID AT ALL COSTS THEY WILL TAKE YOUR MONEY AND NOT SEND YOU THE RETAINERS AND THEN IGNORE YOU

The first time I haven't thoroughly checked reviews and I've been stung! No communication in almost a month when the kit was supposed to arrive in 5 days. No response from the 'support' team. Upon seeing other recent reviews I've gone ahead and contacted my bank- most worryingly of all my bank have informed me that the initial payment of £39.99 is set as a recurring transaction which was definitely not stipulated!

I placed an order with this Company for top retainers, the order was placed on the 12.12.2024 I received the mould for the retainers with no return form, I had to return to sender as advised on their site. However 2 months on I have had no correspondence regarding my order at all and no retainers, they are the worst Company ever, I wish I read the reviews before purchasing, loads of good reviews on their website but please don't be fooled by this. I have used their online form to try and get a response but no luck I'm now looking at a charge back on my card for the money that was sent, along this i will be contacting the financial ombudsman because this Company is scamming loads of people

We have been chasing them for more than 4 months after sending the impression kit back. However they doesnt reply back. Seems like this is an online scam. I request others to be aware of this scam, eevthough it looks cheaper

Terrible service. I’ve not received my retainers in spite of chasing via email and their online form. No response. They don’t provide a return label and request you ‘return to sender’. I have used them before and although their response rate was poor I eventually got my retainers however they only lasted 5 months! I contacted them about this as well; no response. Don’t use. They may be reasonably priced but chances are you won’t get your retainers.

Never received my product, contacted them on several occasions and never heard back. Ordered in December 2024. I would not even want to give them 1 star as they are fraud. Please don't use them!

NOT RECIEVED AFTER PURCHASING 2 MONTHS AGO. I ordered these retainers after seeing many good reviews. After purchasing on 19/12/24, I heard no update from them about the delivery times, and even after emailing them twice i have heard nothing. I dont know how to go about getting my money back. if anyone have any advice please let me know?

Purchased an upper and lower retainer kit, required additional putty for the upper impression but sent the complete bottom impression back. Got the replacement putty to complete the upper retainer, however I only received the lower retainer and have had no confirmation of ever seeing the upper retainer.

I have contacted support weekly since this occurred back in October last year and tried everything to contact or request compensation.

Awful customer service and will completely ignore you once they get what they need from you. Upper teeth have now moved so much that I don’t believe the upper impression I gave will even fit now.

Not worth the effort. Do not recommend.

Avoid Scammers.The business isn’t even registered.
I Order top and bottom retainers, the impression came 5 days later.
But when doing the impression for my top teeth ,I had to try a few attempts but the dough ended drying up and splitting up so I emailed them for some more dough.
But after many emails no reply’s I ended up checking their website they are not registered anywhere.

Ordered these 7 days ago (says arrives in 5 on the website).

Got nothing but an order received email - no mention of delivery timeline or dispatch of goods in 7 days. Tried contacting seller and got no response.

DO NOT buy. This was the one time I purchased without looking at reviews and I regret it wholeheartedly. Fingers crossed Monzo can get my money back.

Evaurdent.cvo.uk is a scam, ordered in November. They sent the mould and sent it back, firstly no returns label was enclosed as stated and the next red flag is they tell you do a return to sender even though I said I’d rather use a label. The retainer has never arrived despite sending many an email – no response has been made. When I traced a phone number, I was told they did not know this name and it was just an answer service nothing to do with Evaurdent. STEER WELL CLEAR PLEASE AS YOU WILL BE SCAMMED. I shall be going back to my bank to try and recoup my money.

Ordered retainer for my daughter. Received confirmation straight away but kit never arrived. Tried contacting and emailing but no response. Live chat not working and no phone number. Had to sort via my bank in the end and go elsewhere. I would avoid.

This company is a scam. Apart from taking my money I’ve had no communication from them, and no retainers which I paid £80 for.