EVCONNECTORS LTD - LEAD THE CHARGE Reviews 

97
•
TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 4 out of 5 stars

Having purchased a small Renault electric car, one that plugs into a 13amp domestic 3-pin socket for re-charging, I found there were an increasing number of public charging points appearing across my... See more

Rated 5 out of 5 stars

Splendid range of EV products. Presented well with informative explanations. Easily found required items for purchase. Ordered with ease and although one item was out of stock, the remainder... See more

Rated 5 out of 5 stars

I telephoned evconnectors and spoke to Debbie (?) as I wanted to make sure that I was buying the correct cable for my Nissan Leaf. I found her to be very knowledgeable, extremely patient and very... See more

Rated 5 out of 5 stars

Really friendly with sound, practical product advice. I had to go back for further installation advice and nothing was too much trouble. For the first time in ages I actually felt like a valued custom... See more

Company replied

Company details

  1. Electric Vehicle Charging Station

Written by the company

EVCONNECTORS, LEAD THE CHARGE in manufacturing and supplying the largest range of Electric Vehicle Charging Cables and Accessories for all Electric Cars, Motorbikes & Commercial Vehicles. Established in 2012, we were the first Electric Vehicle Online Store and with over 10 years of technical experience, we provide our customers the best customer experience from purchase to after sales support. EVCONNECTORS specialise in Type 2 & 1 Charging Cables, Custom Made Charging Cables, Mobile Charging Cables including 3Phase, Electric Car Accessories & Home Wall Chargers. Our customers can Buy with Confidence with a 2 Year Warranty Guarantee, assurance that all products undergo strict quality control, are made in the UK and delivered FREE UK Next Working Day EVCONNECTORS - LEAD THE CHARGE for all your Electric Commercial Vehicle Charging Solutions, including Commercial, Utility & Public Transport, Fleet, Trade, OEM & Car Dealership, Research & Design & Marine.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

97 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(97)

14 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Advertisement
Rated 4 out of 5 stars

Good product

Good product
prompt delivery
bit pricey

March 22, 2024
EVCONNECTORS LTD - LEAD THE CHARGE logo

Reply from EVCONNECTORS LTD - LEAD THE CHARGE

Thankyou for your feedback

Rated 5 out of 5 stars

Make you feel valued

Really friendly with sound, practical product advice. I had to go back for further installation advice and nothing was too much trouble. For the first time in ages I actually felt like a valued customer. Would and have recommended to friends.

March 18, 2024
EVCONNECTORS LTD - LEAD THE CHARGE logo

Reply from EVCONNECTORS LTD - LEAD THE CHARGE

Thankyou for your review Stuart, much appriciated

Advertisement
Rated 5 out of 5 stars

Easy to use

Easy to use, I’m extremely happy with the service.

March 6, 2024
EVCONNECTORS LTD - LEAD THE CHARGE logo

Reply from EVCONNECTORS LTD - LEAD THE CHARGE

Thankyou for your review Patrick

Rated 5 out of 5 stars

Good quality. Good service.

The information on the website was clear. Payment secure and easy. Delivered quickly and in time. Product works as stated.

March 9, 2024
EVCONNECTORS LTD - LEAD THE CHARGE logo

Reply from EVCONNECTORS LTD - LEAD THE CHARGE

Thankyou for your review Paul, much appriciated

Rated 5 out of 5 stars

Product performed well

Product performed well. Also the delivery is fast.
No communication on order process or pre-delivery information either from EV connectors or shipping agent prior to delivery.

February 19, 2024
EVCONNECTORS LTD - LEAD THE CHARGE logo

Reply from EVCONNECTORS LTD - LEAD THE CHARGE

Thankyou for your review Annadurai. Apologies you didnt receive any notifications, you would normally, however we have just launched our new website and ironing out the teething issues. Thankyou again for your 5 star review.

Advertisement
Rated 5 out of 5 stars

amazing customer service

very helpful! very quick delivery!

February 15, 2024
EVCONNECTORS LTD - LEAD THE CHARGE logo

Reply from EVCONNECTORS LTD - LEAD THE CHARGE

Glad to help George and thankyou for your review

Rated 5 out of 5 stars

EV Charger

Excellent products and excellent customer service. Highly recommend.

December 19, 2023
Unprompted review
EVCONNECTORS LTD - LEAD THE CHARGE logo

Reply from EVCONNECTORS LTD - LEAD THE CHARGE

Happy New Year Mark and thankyou for your review

Advertisement
Rated 5 out of 5 stars

Excellent service

Excellent service. Ordered on 13th (custom build) despatched 14th and confirmation from DPD. Vivienne was really friendly and would make me use the company again.

July 14, 2023
Unprompted review
Rated 5 out of 5 stars

What a find

What a find - they have really helped me out of a jam. Excellent service, great communication. Very happy customer!

June 15, 2023
Unprompted review
EVCONNECTORS LTD - LEAD THE CHARGE logo

Reply from EVCONNECTORS LTD - LEAD THE CHARGE

Thankyou for your 5 star review. We are looking forward to building our long term relationship with you.

Advertisement
Rated 1 out of 5 stars

Avoid at all cost

Ordered based on positive reviews on Trustpilot but it seems inconsistent.
Ordered on Sunday for next day delivery but they called on Monday afternoon informing they didn’t have 10m so I was happy to swap with 5m instead. It’s been almost a week and I’m still waiting on any updates regarding the order. Im starting to wonder if it is a legitimate company because there was no email informing item not in stock, change of item or update on dispatch etc.
I wouldn’t recommend.

April 24, 2023
Unprompted review
EVCONNECTORS LTD - LEAD THE CHARGE logo

Reply from EVCONNECTORS LTD - LEAD THE CHARGE

Dear Shaz

Thank you for your review, we are sorry to hear about your experience, however we appreciate your feedback.

We have tracked your amended order with our courier DPD, unfortunately your shipment has been miss placed and we can only apologise.

A new cable will be shipped today for a before 12 delivery tomorrow, DPD Tracking No 6852705779

Apologise once again.

Kind Regards

Customer Service

Rated 5 out of 5 stars

Juice Booster 2 from EV Connectors

The Juice Booster 2 is an excellent product that EV Connectors dispatched promptly and with fast delivery.

February 10, 2023
EVCONNECTORS LTD - LEAD THE CHARGE logo

Reply from EVCONNECTORS LTD - LEAD THE CHARGE

We are incredibly grateful that you took the time out to leave us a 5-Star review.

Rated 5 out of 5 stars

Excellent next day delivery and a…

Excellent next day delivery and a really nice quality product, local company too which is a bonus

January 28, 2023
EVCONNECTORS LTD - LEAD THE CHARGE logo

Reply from EVCONNECTORS LTD - LEAD THE CHARGE

Thanks for your review. We are pleased that you like the product and was delivered to you next day. Anything elkse in the future we can help with, please let us know.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look