Evelyn PartnersReviews 

212
TrustScore 4 out of 5

4.0

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Rated 5 out of 5 stars

Steve Cattle and Lorraine Raine have looked after our Trust funds since I first met Steve when he joined Explore Wealth. He effectively took over our affairs which, up until that time had been h... See more

Rated 5 out of 5 stars

Evelyn Partners and their predecessors have been our financial advisers for almost 12 years. Steve Cattle in their Newcastle office has been our key contact throughout this period. From Steve, we get... See more

Rated 5 out of 5 stars

Having Steve And Lorraine sort out our pensions has been a very positive experience for us. We have felt our personal financial position has been thoroughly assessed and explained. All the dread of... See more

Rated 1 out of 5 stars

Very disappointed customer of 20 years. I was with Ashcourt, Tilney, then Evelyn after last take over. Recently removed all funds due to very poor performance last 2 years, and fees 3-4 times market a... See more

Company replied

Company details

  1. Non-Bank Financial Service
  2. Accounting Firm
  3. Financial Audit
  4. Financial Planner
  5. Investment Service

Written by the company

Meet the people behind your future. As a UK leader in wealth management, our promise is simple: to provide the inspiration and expertise to help you embrace what's next. It’s what drives everything we do and our people are central to how we deliver it. From our financial planners and investment managers to our wider team, we’re committed to understanding what matters most to you, and helping you move forward with purpose. That’s why we start with you, your goals, your passions, and your plans. We’ll work with you to shape a future that’s truly your own.


Contact info

4.0

Great

TrustScore 4 out of 5

212 reviews

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4.0

All reviews

(212)

20 reviews in the last 12 months

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Rated 5 out of 5 stars

Financial Review

This company has always treated me well as an investor. My advisor Jenny Whitehouse has treated me with respect and given good advice over the last eight years. We will miss her since her promotion but I am sure Phill will be a pleasant replacement.

February 22, 2023
Unprompted review
Evelyn Partners logo

Reply from Evelyn Partners

Hi Ken,

Thank you for your positive review. We are delighted to hear about your experience with us and will be sure to pass along your kind words to Jenny.

Thanks,
The Evelyn Partners team

Rated 5 out of 5 stars

Financial Help…

This company is interested in me as an investor and takes time to know me and my needs. Our financial adviser Jenny advises us regularly on all aspects happening in a very unsettled world. This company is prepared to listen to your needs, and tries to meet them in all aspects.

February 22, 2023
Unprompted review
Evelyn Partners logo

Reply from Evelyn Partners

Hi Pam,

Thank you for your review. We're happy to hear Jenny has provided you with exceptional service. Thank you for choosing us.

Thanks,
The Evelyn Partners team

Rated 5 out of 5 stars

We have had Jo Rees as our financial…

We have had Jo Rees as our financial advisor for a number of years and have been very content with the advice, information and support she and her team have provided to us from their offices in Cardiff. Although we would not consider ourselves to be demanding, we are discerning. Jo has always prepared well for our reviews and meetings and has developed and maintained an understanding of what we want and/or need to keep our financial expectations secure. She has earned our trust.

February 24, 2023
Unprompted review
Evelyn Partners logo

Reply from Evelyn Partners

Hi Jeremy,

We are delighted to hear Jo has had such a positive impact on your experience with us. Thank you for your feedback — we'll pass your kind words on to Jo.

Thanks,
The Evelyn Partners team

Rated 5 out of 5 stars

I sold my business around 5 years ago…

I sold my business around 5 years ago and didn’t know what to do with the resulting funds. I met with Rob Frampton (a Financial Planner at Evelyn In Cardiff) who was recommended to me by a friend to discuss how to structure investments, pensions and trusts tax efficiently.

He has done a great job and helped guide me and my family. They have generated returns above their peers and better than we originally expected.

Highly recommend.

February 21, 2023
Unprompted review
Evelyn Partners logo

Reply from Evelyn Partners

Hi John,

Thank you for choosing us and for your glowing review of the service you have received. We are pleased to hear that Rob has provided valuable guidance to you and your family.

Thanks,
The Evelyn Partners team

Rated 5 out of 5 stars

High quality advice from an excellent team

I have used Evelyn from the days when it was Tilney, and have found the team to be professional, insightful and very thorough. I work with Jo Rees and the team in the Bristol office and have been so impressed with the quality of service that i have recommended Evelyn to friends on a number of occasions.

February 6, 2023
Unprompted review
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Reply from Evelyn Partners

Hi Paul,

Thank you for being a part of our journey into Evelyn Partners. We appreciate your positive review and hearing that you've recommended us to friends is a great compliment!

Thanks,
The Evelyn Partners team

Rated 5 out of 5 stars

Jo Rees our financial advisor is…

Jo Rees our financial advisor is informative, professional and a good listener.
She is well prepared and takes time to understand our needs.
Consequently giving us appropriate advice.She is empathetic and has a friendly clear way of explaining the current financial markets. We trust her judgement completely and always look forward to our sessions.She is an excellent ambassador for Evelyn.

February 6, 2023
Unprompted review
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Reply from Evelyn Partners

Hi Sally,

Thank you for your glowing review of Jo! We strive to provide the best service possible and we are thrilled to hear about Jo's positive impact on your experience with us.

Thanks,
The Evelyn Partners team

Rated 1 out of 5 stars

Unsolicited emails

Persistent bombardment via unsolicited emails is simply not acceptable! Sorry. This has been over several days!

February 17, 2023
Unprompted review
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Reply from Evelyn Partners

Hi Brian — we are very sorry to hear this and we would like to investigate.

After an initial search of our marketing database, we cannot find your details. We would be grateful if you could let us know which of our email addresses you have been receiving these communications from so we can look into this further. You can share these directly with our Data Protection team by sending an email to dataprotection@evelyn.com.

The privacy and use of your personal information is very important to us. Our privacy notices are available to view here: https://www.evelyn.com/legal-compliance-regulatory/privacy-notices/

Thanks,
The Evelyn Partners team

Rated 5 out of 5 stars

Great support from Lee MacDonald on my Financial Plan

Worked with Lee MacDonald from the Nottingham office on a financial plan for retirement and especially the best / most tax efficient way to take retirement income from my various pensions. The service was very professional, in-depth, covered things I hadn't thought of and modelled various options & outcomes. Lee was great and explained the complexities and answered my many questions very clearly. Well worth the fees.

December 1, 2022
Unprompted review
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Reply from Evelyn Partners

Hi Jeff,

Thank you for taking the time to write such a positive review about Lee! We are delighted to hear you're happy with the service received.

Thanks,
The Evelyn Partners team

Rated 5 out of 5 stars

Craig Review

We have known Craig for a long time, he having been our financial advisor through the rather numerous versions of what has now become evelyn partners. He is a very nice guy and, in our yearly meetings, has always given us as much time as we need to ask as many questions as we want no matter how basic. He has a skilled teacher’s ability to explain complex financial situations in ways that lay persons like us can understand, while also explaining the possible dangers of over-simplification. A couple of years back, we switched our savings to green investments, and Craig and his assistant Jake were very helpful on that front also. Craig has also been careful to check for possible changes in our financial needs as we both get older. Overall, we would happily award him five stars. And what is more, the dog greatly likes him also.

February 7, 2023
Unprompted review
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Reply from Evelyn Partners

Hi John,

We are grateful for your kind words and to hear Craig has provided you with exceptional service. Surely there's no higher seal of approval than winning over the family dog!

Thanks,
The Evelyn Partners team

Rated 4 out of 5 stars

Good working relationship

We first met with Craig Richards and staff at Evelyn Partners, Nottingham (previously Tilney) in November 2019. Since then we have built a good working relationship with Craig planning our financial strategy and with Chris Moore from the Birmingham branch planning our investments. Craig is excellent at explaining complex financial matters verbally and in written reports. The teams are proactive and approachable and respond quickly to our queries and requirements when investing funds. It feels that we are closely involved with the management of our investments and gives us confidence that our funds are being actively and well managed.

January 11, 2023
Unprompted review
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Reply from Evelyn Partners

Hi Jackie,

Thank you for taking the time to leave such positive feedback on your experience with Craig and Chris. It's wonderful to know the service they've provided has given you confidence in your financial matters.

Thanks,
The Evelyn Partners team

Rated 5 out of 5 stars

Pension advice

I was recommended to the firm because I wanted to consider a specialist transaction: cashing out a final salary pension. For obvious reasons there's a high compliance threshold for doing this and Mark Turner at Evelyn has the necessary experience. I had initial conversations with 2 forms and decided to go with Evelyn on the basis of the quality of that first call. I have been entirely happy with the whole process. Mark was professional and patient throughout and everything went smoothly and was completed on time.

November 1, 2022
Unprompted review
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Reply from Evelyn Partners

Hi Ted,

We're delighted to hear you chose to work with us based on the quality of the service you received early on. Thank you for taking the time to leave such a positive review of the service you've received from Mark.

Thanks,
The Evelyn Partners team

Rated 5 out of 5 stars

Evelyn Pension Advice Review

As a result of the different companies that I have worked for over the years I managed to build up a number of pension funds. I decided that it was time to review my options and soon realised that this exercise was well beyond my abilities. I approached several companies and they all agreed that I had a very complex pension situation but none of them felt experienced in taking on the project. A family member suggested that I approach Evelyn (formally Tilney) and I was introduced to Lee at their Nottingham office. After several meetings Lee agreed to take on the project and produced a very comprehensive report clearly illustrating the different options and the pros and cons of each. This is a piece of work that I could not have undertaken myself and several other companies also declined. Lee has demonstrated an extensive knowledge base in his specialist field and I can totally recommend his services to anyone requiring Pension advice.

January 30, 2023
Unprompted review
Evelyn Partners logo

Reply from Evelyn Partners

Hi Stewart,

Thank you for taking the time to leave us a review. We're thrilled to hear we were able to assist you with your complex pension situation. We are lucky to have Lee on the team and we're glad to hear he made your experience a positive one.

Thanks,
The Evelyn Partners team

Rated 5 out of 5 stars

My wife and I have been taking advice…

My wife and I have been taking advice from Craig for many years. He has always given good advise and looked after our investments which provide most of our income.
The face to face meeting once a year is useful and makes it more personal.
Roger & Linda Brown

January 23, 2023
Unprompted review
Evelyn Partners logo

Reply from Evelyn Partners

Hi Roger & Linda,

Thank you for your review and choosing us. We're delighted to hear that Craig has been consistently providing you with excellent service.

Thanks,
The Evelyn Partners team

Rated 5 out of 5 stars

Expert advice

We have received advice from Craig Richards and the Nottingham team over many years. Their service has always been professional. With great attention paid to our views and questions always explained expertly.

January 20, 2023
Unprompted review
Evelyn Partners logo

Reply from Evelyn Partners

Hi John,

Thank you for taking the time to leave us a review. We appreciate your feedback and will be sure to pass it on.

Thanks,

The Evelyn Partners team

Rated 5 out of 5 stars

Do a good job of managing our money.

We have jointly been customers of Evelyn Partners for about 5 years. We find the service and advice we get from Craig and his team in Nottingham to be really good, it is clearly explained and always relevant. I also like the fact that I can talk directly to our investment manager, get his views of the market and have him take account of my investment preferences. During the current recession our investments have dropped by much less than the market which is a win in my opinion.

January 22, 2023
Unprompted review
Evelyn Partners logo

Reply from Evelyn Partners

Hi Doug,

Thank you for your positive review and for recognising the efforts from Craig and the team. We're delighted to hear they have made your experience a positive one.

Thanks,
The Evelyn Partners team

Rated 5 out of 5 stars

SIPP Advice

We have been clients for over 2 years of Jonathan Allwright in Nottingham and have always been very happy with his professional approach and friendly practical manner. The Evelyn App is great and user friendly

January 20, 2023
Unprompted review
Evelyn Partners logo

Reply from Evelyn Partners

Hi Anthony,

Thank you for taking the time to leave us such a positive review. We're glad to hear you're enjoying the app and will pass on your kind words to Jonathan.

Thanks,
The Evelyn Partners team

Rated 5 out of 5 stars

Good financial advice

We have taken financial advice from Craig and his team at Evelyn Partners for many years. They give good advice - our investments perform well. We have an annual revue with a face to face meeting. Always punctual, polite and friendly.

March 27, 2022
Unprompted review
Evelyn Partners logo

Reply from Evelyn Partners

Hi Donald,

We are grateful for your kinds words about Craig and the team. Thank you for your positive review.

Thanks,
The Evelyn Partners team

Rated 5 out of 5 stars

Evelyn Partners professional advice…

Evelyn Partners through Craig Richards and his team at Nottingham have been looking after my financial interests for three years. During this time Craig and others at Evelyn Partners have been extremely courteous, efficient and responsive. They have demonstrated excellent subject matter expertise in matters relating to financial and inheritance planning and I continue to rely upon their excellent professional advice

January 20, 2023
Unprompted review
Evelyn Partners logo

Reply from Evelyn Partners

We appreciate your feedback — thank you for taking the time to leave us a review. We're delighted to hear Craig and the team have made your experience such a positive one.

Thanks,
The Evelyn Partners team

Rated 5 out of 5 stars

Retirement advice

We recently met with Sian Thomas at the Cardiff office who has provided us with advice in relation to pensions and planning our retirement. Sian was knowledgeable and professional and the service we received has been first class. We look forward to being clients of Evelyn Partners for many years to come.

January 20, 2023
Unprompted review
Evelyn Partners logo

Reply from Evelyn Partners

Hi Mark,

Thank you for taking the time to leave us a review. We appreciate your kind words on Sian and the service you have received to date.

Thanks,
The Evelyn Partners team

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